Macy was very kind and helped me and lots of my friends and we are younger so you would expect trouble but she wasn’t rude or anything like that and was a brilliant help thank you macy
企業が回答しました
所在地
所在地を変更Unit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB
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レビュアーのコメントを見てみましょう
I popped into the Dunfermline shop undecided on which perfume I wanted. John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable. He even wrote the name... もっと見る
企業が回答しました
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... もっと見る
企業が回答しました
Staff where very helpful and did everything they could to help. Very efficient too.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, 英国
4.9
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff where very helpful and did…
Staff where very helpful and did everything they could to help. Very efficient too.
2026年10月20日
The Perfume Shop - Dunfermline 193 からの回答
Hello Geraldine,
Thank you for your 4⭐review! We truly value your feedback and are delighted to hear that you had a great shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Serves was brilliat from macy
2026年10月23日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hi Harvey,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Macy was very kind and helped me and…
Macy was very kind and helped me and lots of my friends and we are younger so you would expect trouble but she wasn’t rude or anything like that and was a brilliant help thank you macy
2026年10月23日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello Cole,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing customer service
Id just popped in looking for a new fragrance and Claire did an amazing job showing me what she thought best matched what i was after and I ended up purchasing burberry goddess
2026年10月2日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hi Helen,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great service and knowledge
I popped into the Dunfermline shop undecided on which perfume I wanted.
John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable.
He even wrote the name of each perfume on the test card. I bought a new perfume to me and was delighted as it was on offer and my birthday so I got a gift too.
Cannot recommend John highly enough.
Great service, great perfumes and even better prices.
Thank you x
2026年9月22日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hi Mr Bradburn,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Macy was very helpful if helping me…
Macy was very helpful if helping me choose a nice perfume for my sisters special birthday. Thanks again for the help qnd patience, it was really appreciated.
2026年9月18日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello Ian,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Service
The service from the staff is great and the knowledge about the fragrances is good too.
2025年12月23日
The Perfume Shop - Dunfermline 193 からの回答
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Was in Dunfermline shop recently
Was in Dunfermline shop recently, the staff are lovely and very helpful.
2026年8月21日
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Easy to shop online
Easy to shop online, easy to find product, fast delivery and arrived in good condition. Been a member for years now.. thank you
2026年8月17日
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Claire in Kingsgate
Claire in Kingsgate, Dunfermline was so lovely in helping me choose an aftershave for my partner. Lots of options, explanations and patience. He was very happy with the result. Thank you 😊 will definitely return in future
2026年8月15日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great Staff
Used this outlet for several years now staff always very friendly and helpful. Served by Claire today excellent service as always.
2026年8月7日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by John today at the…
I was served by John today at the Dunfirmline branch, he was extremely helpful and polite 😀 Thanks John!
2026年8月6日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Claire and John!
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aftershaves, it was no hassle at all to them). Although I may have found the aftershave I bought slightly cheaper elsewhere, their help and customer service alone made me want to buy aftershaves from their store that day. Thank you again! Brian.
2026年7月24日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Helpful staff
Couldn’t remember the name of our perfume but Claire helped us find it. Love it!
2026年7月18日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Claire today
I was served by Claire today, very friendly and helpful, explained about all the different notes in the fragrances, asked about my usual fragrances and let me smell different recommendations, very happy with my choice of perfume. Highly recommend this store.
2026年7月23日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Emily and lauren,served me with great…
Emily and lauren,served me with great customer service, and a nice smile,was looking for a nice aftershave, they showed me and went through about 10,I picked 1 they recommended, 1st class service, will be back, thanks again ,Mr Kennedy,
2026年7月17日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
John was really good
John was really good, knowledgeable and took the time to show and smell all the scents we were interested in. He also chucked in a few freebie’s and samples. Highly recommend and will use again
2026年7月5日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire gave excellent customer service and advice…
Excellent customer service and advice from Claire. Would definitely return there, even although I live a bit further away.
2026年7月2日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped in for a look and bought 2…
Popped in for a look and bought 2 perfumes and 1 aftershave. Claire (Dunfermline) what a sales lady!!!! Thank you for being so patient, totally honest and extremely helpful. Thank you.
2026年6月30日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was super helpful and…
Claire was super helpful and knowledgeable. Came in looking for a new scent within a set budget and came away super happy.
2026年6月29日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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