Macy was very kind and helped me and lots of my friends and we are younger so you would expect trouble but she wasn’t rude or anything like that and was a brilliant help thank you macy
企業が回答しました
所在地
所在地を変更Unit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB
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レビュアーのコメントを見てみましょう
I popped into the Dunfermline shop undecided on which perfume I wanted. John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable. He even wrote the name... もっと見る
企業が回答しました
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... もっと見る
企業が回答しました
Staff where very helpful and did everything they could to help. Very efficient too.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, 英国
4.9
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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A happy braw smelling couple
Debbie was very catering to us, she asked the right questions to narrow down the perfume my wife was looking for (YSL cherry crush) absolute wow! Also she made us aware of the offers so I got something for myself 50% off so Win win. Great customer service and just a nice friendly chat made all the difference. Thanks Debbie
2026年4月30日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited Dunfermline store on Sunday…
Visited Dunfermline store on Sunday looking for prices for a gents fragrance, served by Claire who give all prices and size available, I mentioned to my husband that I could not see my fragrance and Claire asked which one I was looking for , she informed me she did have it and size available- great service from start to finish, I didn’t feel rushed and Claire had great product knowledge
2026年4月26日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
barry
great experience in Dunfermline store from claire as always, john has great product knowledge, always a great experience in that store.
2026年4月26日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was very friendly and helpful
Claire was very friendly and helpful, before I purchased my product she was more than happy to let me smell it first, recommending the fragrance for the summer months as it smells fresh and has subtle tones.
2026年4月25日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire provided excellent customer…
Claire provided excellent customer service—she was friendly, attentive, and took the time to understand what I was looking for. Her recommendations were spot on, and she made the whole experience enjoyable and stress-free. I left with the perfect fragrance thanks to her help. ✨
2026年4月23日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Easter gift
I bought a perfume for my husband and must say Claire was really helpful, friendly and knowledgeable, an outstanding customer service! 5 stars from me and definitely will be back, thank you 😊
2026年4月3日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best service
Been in a few times before but the best experience I had today was with Claire so helpful so knowledgeable and I’m very picky with my scents but she was very patient and very informative definitely will be coming back into store rather than buying online.
2026年3月29日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was perfect took the time to…
Claire was perfect took the time to help me pick a new perfume.
2026年3月25日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was very helpful and friendly
Claire was very helpful and friendly. We tried multiple testers until we found the right scents to choose between. Great customer service
2026年3月22日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Claire who was…
I was served by Claire who was amazingly helpful and had taken the time to go through many different scents and other me to find the perfect one.
2026年3月18日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service as usual ! Friendly & personal !
Excellent service as usual , with Claire at Perfume Shop in Dunfermline !
2026年3月17日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John
John, in the shop could not be more helpful when choosing the product, in fact he recommended that we buy a bigger size as it worked out cheaper. A credit to the shop and the company.
2026年3月9日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Smells very nice as described
Smells very nice as described. Delivered on time. Great offer
2026年2月27日
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always a very pleasant experience…
Always a very pleasant experience shopping here. The staff are always so friendly and always take the time to listen to my needs. I won’t shop anywhere else when I buy perfume!
2026年3月5日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent
Great wee shop. John was super helpful as I was buying a gift and wasn’t sure what to pick!
2026年1月13日
自発的なレビュー
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Dunfermline 193 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It came before crismiss
2025年12月20日
The Perfume Shop - Dunfermline 193 からの回答
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Absolutely great staff member
Absolutely great staff member. She is an asset to your company.
Very informative, and a genuinely happy person who for the short time we spoke, got on very well.
2025年12月12日
The Perfume Shop - Dunfermline 193 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
The Perfume Shop - Dunfermline 193 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
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