When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... もっと見る
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所在地
所在地を変更Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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Kush was absolutely fantastic! She was friendly, knowledgeable, and incredibly helpful throughout our visit. She took the time to understand what we were looking for and guided us through the differe... もっと見る
企業が回答しました
The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... もっと見る
企業が回答しました
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, 英国
5.0
優良
278件のレビュー
顧客にレビューを依頼しています
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Matthew is champ
Matthew was very knowledgeable and helpful. He went over and above the call of duty to get the right scent for me. Well done Matthew. I will come back again. Nate
2026年8月23日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff are so nice
The staff are so nice
Kush was such a nice lady she helped us so much and she was really understanding she made us feel comfortable
2026年8月24日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kush was absolutely fantastic
Kush was absolutely fantastic! She was friendly, knowledgeable, and incredibly helpful throughout our visit. She took the time to understand what we were looking for and guided us through the different fragrances. Her recommendations were spot on.
Exceptional customer service from start to finish. Thank you, Kush. Highly recommended!
2026年8月24日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
AMAZING SERVICE!!
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up buying more than expected! Definitely recommend visiting they have great perfumes and amazing customer service.
2026年8月23日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great staff
Great experience Kush helped me with options based on my preference and have honest inputs ✨
2026年8月22日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Callie C3 was very nice in customer…
Callie C3 was very nice in customer service. Gave us a lot of tips and recommend very nice perfumes to us. My mrs was pleased with her help. Thank you
2026年8月22日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Eman was great and helped to find the…
Eman was great and helped to find the right fragrance based on what I usually like. Amazing customer service.
2026年8月21日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
amazing customer service
I was served by a woman called Kush, lovely customer service and very helpful with the signing up of the rewards card :)
2026年8月21日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kush was very helpful and had great…
Kush was very helpful and had great knowledge
2026年8月21日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Zaheen is a perfect staff helped me…
Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon
2026年8月20日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie was very nice
Jamie was very nice. Swift and efficient service. I asked for suggestions and she did great.
2026年8月19日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service
Amazing service! Lucy was so patient and helped me find my perfect scent.
2026年8月18日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kush and Lucy were lovely and super…
Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)
2026年8月18日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We had a great experience
We had a great experience. Service was excellent. Staff ,her name is Cara was very friendly, professional and very helpful.
2026年8月17日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jaimie was a extremely helpful and…
Jaimie was a extremely helpful and knowledgeable would recommend
2026年8月12日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great environment staff was very…
Great environment staff was very friendly, no doubt kes is best.
2026年8月11日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered YSL libre intense to gift my…
I ordered YSL libre intense to gift my friend. The staff member LOIS packed that perfume so beautifully. She did a great job. And she’s a kind of a person too.
2026年8月9日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Zoe helped me decide on a fragrance for…
Zoe helped me decide on a fragrance for my birthday. She was so helpful, and happy to let me smell several different options before I finally picked one. 10/10 would recommend
2026年8月8日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I went into the perfume shop on Tuesday…
I went into the perfume shop on Tuesday and honestly kush was ao welcoming and helpful, I brought two perfumes and im absolutely so happy, I also came back into the shop and all the other staff were so lovely and helpful too, the perfumes are such an amazing deal and I would recommend the perfume shop to anyone
2026年8月4日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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