The Perfume Shop - Edinburgh St James 360 レビュー 

281
TrustScore 5段階評価の5

5.0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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5つ星のうち5の評価

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... もっと見る

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5つ星のうち5の評価

Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.

企業が回答しました


企業情報

  1. 香水店
  2. 美容製品提供業者
  3. 化粧品・香水提供業者
  4. 化粧品店
  5. 香味料、香料、アロマ製品提供業者
  6. 毛髪製品店

当該企業による記述

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


連絡先

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, 英国

5.0

優良

TrustScore 5段階評価の5

281件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5.0

すべてのレビュー

(281)

過去12か月のレビュー数: 36,186

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Zoe was absolutely lovely and charming

Zoe was absolutely lovely and charming, really helpful and patient while I took ages to decide what to get and super happy with my service and product.

2026年7月19日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

5つ星のうち5の評価

Callie is an absolute gem and has some…

Callie is an absolute gem and has some amazing customer service, will definitely be back some time! :)

2026年7月15日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Great experience

I don’t know much about perfumes, but Callie was very kind and helpful. She let me try many different perfumes and helped me choose the one I wanted to buy. I really appreciate her patience and excellent service. Thank you, Callie!

2026年7月13日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Zoe was really helpful and passionate

Zoe was really helpful and passionate. Provided excellent customer service and made really good recommendations.

2026年7月12日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Great help from Zoe!

Great help from Zoe!! Really friendly and helpful

2026年7月12日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Amazing staff and amazing with dealing…

Amazing staff and amazing with dealing customers

2026年7月11日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Matthew was great and the perfume was…

Matthew was great and the perfume was exactly what I wanted.

2026年7月8日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Zoe was fab

Zoe was very helpful and willing to show me a range of perfume. I never felt rushed, brilliant service

2026年7月5日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Zoe and Anika

The two girls Zoe and Anika where excellent. Both where friendly and knowledgeable.

2026年7月5日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

I highly appreciate the hospitality of…

I highly appreciate the hospitality of Paul.

2026年7月3日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Emma was great help in choosing a…

Emma was great help in choosing a scent, thank you!

2026年7月1日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Always go here once a year to top up on…

Always go here once a year to top up on scents and these guys know their stuff and the staff is always great. Thank you Paul and the other two ladies who served us today, see you next time!

2026年6月28日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Cavan was very professional and showed…

Cavan was very professional and showed me all the options with lot of patience. Thanks to her, I got the perfect perfume for myself!

2026年6月28日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Excellent served received from Paul today!

We were served by Paul today. Although he appeared to have lost his voice, he was very patient, warm, and offered us a choice of perfumes to choose from. He even recommended another product, which was very helpful. I will rate my overall customer experience recently from Paul at this branch as excellent!
Rita

2026年6月28日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Paul was a great help for me

Paul was a great help for me. I bought several things and he was patient. Thank you Paul

2026年6月28日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Was served by aurora and she was…

Was served by aurora and she was outstanding,lovely shop

2026年6月27日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Matthew was very polite and patient…

Matthew was very polite and patient with us on our visit. Customer service was warm and staff were very helpful.We are new to branded perfume and he helped us choose something that would suit us both. We would be visiting very soon.

2026年6月27日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Jamie was an absolutely amazing sales…

Jamie was an absolutely amazing sales advisor! so lovely to speak to ,gave me some nice samples of perfume and made me have a great Edinburgh visit !! ;)

2026年6月26日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Aurora helped me choose a fragrance for…

Aurora helped me choose a fragrance for my upcoming wedding and was so helpful. She spent time finding and helping me try different options and was lovely to chat to. Fab customer service, I’ll definitely continue to shop here.

2026年6月25日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Staff and service was really good and…

Staff and service was really good and welcoming. Especially Caliie at St James, perfume store, Edinburgh. She made it easy for me to select the perfume as I didnt have enough time to shop and research because of my travel plans but she was very sweet and warm. I bought 2 pradas(male and female). She really has a good taste.

2026年6月11日
自発的なレビュー
The Perfume Shop - Edinburgh St James 360 ロゴ

The Perfume Shop - Edinburgh St James 360 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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