When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... もっと見る
企業が回答しました
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... もっと見る
企業が回答しました
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... もっと見る
企業が回答しました
I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... もっと見る
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Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.
企業が回答しました
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, 英国
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Zoe was absolutely lovely and charming, really helpful and patient while I took ages to decide what to get and super happy with my service and product.

The Perfume Shop - Edinburgh St James 360 からの回答
Callie is an absolute gem and has some amazing customer service, will definitely be back some time! :)

The Perfume Shop - Edinburgh St James 360 からの回答
I don’t know much about perfumes, but Callie was very kind and helpful. She let me try many different perfumes and helped me choose the one I wanted to buy. I really appreciate her patience and excellent service. Thank you, Callie!

The Perfume Shop - Edinburgh St James 360 からの回答
Zoe was really helpful and passionate. Provided excellent customer service and made really good recommendations.

The Perfume Shop - Edinburgh St James 360 からの回答

The Perfume Shop - Edinburgh St James 360 からの回答
Amazing staff and amazing with dealing customers

The Perfume Shop - Edinburgh St James 360 からの回答
Matthew was great and the perfume was exactly what I wanted.

The Perfume Shop - Edinburgh St James 360 からの回答
Zoe was very helpful and willing to show me a range of perfume. I never felt rushed, brilliant service

The Perfume Shop - Edinburgh St James 360 からの回答
The two girls Zoe and Anika where excellent. Both where friendly and knowledgeable.

The Perfume Shop - Edinburgh St James 360 からの回答
I highly appreciate the hospitality of Paul.

The Perfume Shop - Edinburgh St James 360 からの回答
Emma was great help in choosing a scent, thank you!

The Perfume Shop - Edinburgh St James 360 からの回答
Always go here once a year to top up on scents and these guys know their stuff and the staff is always great. Thank you Paul and the other two ladies who served us today, see you next time!

The Perfume Shop - Edinburgh St James 360 からの回答
Cavan was very professional and showed me all the options with lot of patience. Thanks to her, I got the perfect perfume for myself!

The Perfume Shop - Edinburgh St James 360 からの回答
We were served by Paul today. Although he appeared to have lost his voice, he was very patient, warm, and offered us a choice of perfumes to choose from. He even recommended another product, which was very helpful. I will rate my overall customer experience recently from Paul at this branch as excellent!
Rita

The Perfume Shop - Edinburgh St James 360 からの回答
Paul was a great help for me. I bought several things and he was patient. Thank you Paul

The Perfume Shop - Edinburgh St James 360 からの回答
Was served by aurora and she was outstanding,lovely shop

The Perfume Shop - Edinburgh St James 360 からの回答
Matthew was very polite and patient with us on our visit. Customer service was warm and staff were very helpful.We are new to branded perfume and he helped us choose something that would suit us both. We would be visiting very soon.

The Perfume Shop - Edinburgh St James 360 からの回答
Jamie was an absolutely amazing sales advisor! so lovely to speak to ,gave me some nice samples of perfume and made me have a great Edinburgh visit !! ;)

The Perfume Shop - Edinburgh St James 360 からの回答
Aurora helped me choose a fragrance for my upcoming wedding and was so helpful. She spent time finding and helping me try different options and was lovely to chat to. Fab customer service, I’ll definitely continue to shop here.

The Perfume Shop - Edinburgh St James 360 からの回答
Staff and service was really good and welcoming. Especially Caliie at St James, perfume store, Edinburgh. She made it easy for me to select the perfume as I didnt have enough time to shop and research because of my travel plans but she was very sweet and warm. I bought 2 pradas(male and female). She really has a good taste.

The Perfume Shop - Edinburgh St James 360 からの回答
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