I visited your Kilburn Store and purchased a bottle of Jimmy Choo 'Blue'. The staff member who assisted me, (Adina), was exceptional. Her product knowledge and proffessionalism were first class. Not... もっと見る
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所在地
所在地を変更c/o Superdrug, 80/84 High Road, NW6 4HS Kilburn, GB
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My experience was excellent. The service was incredible. I was served by Brenda today at Kilburn High Road and she was so cheery and she really knew what she was doing. She never got impatient when I... もっと見る
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Geanina was absolutely lovely and incredibly helpful. She took the time to really understand what I was looking for and made sure I chose the right perfume rather than rushing the sale. Very knowledge... もっと見る
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Perfume shop is my go to for my favorite fragrances. But on this specific visit I must say I was very happy with the service. I was served by Breanna at the Kilburn location in london. She was very ni... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, 80/84 High Road, NW6 4HS, Kilburn, 英国
4.9
優良
67件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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My go to perfume store to browse around…
My go to perfume store to browse around and buy gifts for friends. Hiba was wonderful and helped me pick out the perfect perfume for a gift. She was very informative and kind. Would highly recommend this store.
2026年5月19日
自発的なレビュー
Hiba was amazing served us very kindly…
Hiba was amazing served us very kindly and showed us all the perfumes! recommend this kilburn branch, lovely staff definitely will be coming back.
2026年5月19日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Aysha from Kilburn she is really good…
Aysha from Kilburn she is really good and help me to buy my perfume
2026年3月26日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
a lovely girl called aisha assisted me…
a lovely girl called aisha assisted me on which scents to purchase , which was very helpful thank you!
2026年3月19日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to Superdrug to buy something… perfum
I went to Superdrug to buy something for my son’s birthday. I have met Geanina in Kilburn branch. She was brilliant in customer service. I went for one bottle of Perfum and I bought 2. She was very generous, kind and professional.
2026年3月13日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Kilburn staff is amazing and…
The Kilburn staff is amazing and helpful they help me to find every time the right scent.
2026年3月6日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience with Geanina was…
My experience with Geanina was exceptional, very efficient, and very nice.
2026年3月7日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Impeccable customer service !!!
Impeccable customer service !!!
I will always return and I will recomand to all my friends.
Thanks to Geanina!!!
2026年2月26日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aisha provided excellent customer…
Aisha provided excellent customer service at The Perfume Shop Kilburn. She was very efficient, friendly and helpful throughout my visit. She made the experience smooth and enjoyable and was very knowledgeable about the products. I would definitely recommend her service.
2026年2月25日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly very good community well…
Very friendly very good community well experienced specially Geanina and Aisha very friendly well deserved
2026年2月25日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Geanina
Geanina - Excellent consultation, amazing and outstanding service throughout.
2026年2月10日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visted kilburn branch Wednesday 4 of…
I visted kilburn branch Wednesday 4 of February I am really impressed with the excellent customer service from Geanina her knowledge of the perfume and the way she interact with a customer is first class
I am regular customer on kilburn branch
2026年2月4日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Geanina was absolutely lovely and…
Geanina was absolutely lovely and incredibly helpful. She took the time to really understand what I was looking for and made sure I chose the right perfume rather than rushing the sale. Very knowledgeable, friendly, and patient — such a great experience. I’ll definitely be back.
2026年2月3日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always the best experience in the…
Always the best experience in the perfume shop kilburn. Aisha gave me great advice to find the perfect perfume for my husband. very very satisfied with the service and help received
2026年2月3日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kilburn Store from
Kilburn Store from
The Parfume Shop , the Lady called Geanina that she served me she was very nice and kind , thank you for being such a helpful person
Thanks
2026年2月3日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service and help from…
Amazing customer service and help from Geamima!! Thank you so much for your time, expertise and patience!!
2026年2月2日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady her name Geanina was very…
The lady her name Geanina was very helpful and so nice.
2026年2月2日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Geanina is a very nice ,helpful and…
Geanina is a very nice ,helpful and knowledgeable excellent s customer service many thanks
2026年1月30日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
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