My Experience was made so pleasant her attitude and attention was so great, That you really find it rare in todays shopping world. Keep it up @ Geanina
企業が回答しました
所在地
所在地を変更c/o Superdrug, 80/84 High Road, NW6 4HS Kilburn, GB
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レビュアーのコメントを見てみましょう
My name is Afaf Mohamed/ Adult Nurse, I made Geanina in the shop at Kilburn, Absolutely loved the costumes! Great attention to detail, perfect fitting, and excellent customer service throughout the... もっと見る
企業が回答しました
I visited your Kilburn Store and purchased a bottle of Jimmy Choo 'Blue'. The staff member who assisted me, (Adina), was exceptional. Her product knowledge and proffessionalism were first class. Not... もっと見る
企業が回答しました
My experience was excellent. The service was incredible. I was served by Brenda today at Kilburn High Road and she was so cheery and she really knew what she was doing. She never got impatient when I... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, 80/84 High Road, NW6 4HS, Kilburn, 英国
4.9
優良
69件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service with a smile
I went into your Kilburn store looking to treat myself to a new fragrance. I was greeted by Adina. I told her that I would like to try something new. She asked questions about what I had used before and what I liked. Her knowledge of perfumes was outstanding and the perfumes she selected me to try were definitely winners. I bought one of the ones Adina recommended and it is definitely upto standards.
It is refreshing to see such good service nowadays and will be recommending and visiting this store in the future.
2025年4月7日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
We are thrilled to hear about your positive experience at our Kilburn store! It sounds like you had a wonderful time exploring new fragrances with Adina. We are so pleased that she was able to provide you with such expert advice and help you find a new favourite scent. We strive to provide our customers with a personalised and enjoyable shopping experience and it is wonderful to hear that Adina was able to exceed your expectations. We are grateful for your kind words and look forward to welcoming you back to our store soon.
Best wishes,
Jasmyn
ur associate Eleanor is fantastic Gem of a good service …
Your associate Eleanor is fantastic acknowledging and recognising a "lost" customer's needs. Went to this branch on Kilburn High Road, Sunday the 6th of April to make some enquiries and ended up plucking two enchanting EDT by Issey Miyaki. She offered and wrapped them beautifully with a smile.
2025年4月6日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
We are delighted to hear about your positive experience at our Kilburn High Road branch. It's wonderful to know that Eleanor provided you with such excellent service. We strive to ensure that our customers feel valued and appreciated and it's heart-warming to hear that Eleanor went above and beyond to make your visit special. We will certainly share your feedback with her. Thank you for taking the time to share your experience.
Best wishes,
Jasmyn
My experience was ok nothing to say in…
My experience was ok nothing to say in a bad light
2025年3月25日
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
Perfume shop is my go to for my…
Perfume shop is my go to for my favorite fragrances. But on this specific visit I must say I was very happy with the service. I was served by Breanna at the Kilburn location in london. She was very nice and I really appreciated her input in helping choose my fragrances. I ended up leaving the store with more than I had plan to buy initially and I don't regret one bit. Would definitely recommend to anyone visiting that location to ask for Breanna.
2025年3月17日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
We are thrilled to hear about your positive experience at our Kilburn location. It's wonderful to know that you enjoyed your visit and found our team member to be helpful and knowledgeable. We strive to provide our customers with a personalised and enjoyable shopping experience and we are delighted that you found our team member's input valuable. We appreciate your kind words and look forward to welcoming you back to our store soon.
Kind regards,
Jasmyn
Good value for money
Good value for money, delivery on time as promised, I recommend it to all !
2025年2月21日
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I've just ordered a Chanel perfume from…
I've just ordered a Chanel perfume from them, and it's 100% the real one. The price was so good that I wondered whether it's the original one or not, but they are a trustworthy retailer, and I'm very happy with my purchase. I've bought perfumes on other occasions from them years ago, and they were always beyond expectations.
2025年1月29日
自発的なレビュー
Kilburn Store - Adina.
I visited your Kilburn Store and purchased a bottle of Jimmy Choo 'Blue'. The staff member who assisted me, (Adina), was exceptional. Her product knowledge and proffessionalism were first class. Not only was the product extremely well priced, I was also gifted a number of high end samples. Thankyou, I will certainly be visiting and purchasing again soon.
2025年1月13日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
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