My Experience was made so pleasant her attitude and attention was so great, That you really find it rare in todays shopping world. Keep it up @ Geanina
企業が回答しました
所在地
所在地を変更c/o Superdrug, 80/84 High Road, NW6 4HS Kilburn, GB
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My name is Afaf Mohamed/ Adult Nurse, I made Geanina in the shop at Kilburn, Absolutely loved the costumes! Great attention to detail, perfect fitting, and excellent customer service throughout the... もっと見る
企業が回答しました
I visited your Kilburn Store and purchased a bottle of Jimmy Choo 'Blue'. The staff member who assisted me, (Adina), was exceptional. Her product knowledge and proffessionalism were first class. Not... もっと見る
企業が回答しました
My experience was excellent. The service was incredible. I was served by Brenda today at Kilburn High Road and she was so cheery and she really knew what she was doing. She never got impatient when I... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, 80/84 High Road, NW6 4HS, Kilburn, 英国
4.9
優良
69件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Geanina is a very nice ,helpful and…
Geanina is a very nice ,helpful and knowledgeable excellent s customer service many thanks
2026年1月30日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Every thing
2025年11月3日
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Today i have been purchasing a perfume…
Today i have been purchasing a perfume for my friends at Kilburn store. Thanks Brenda for the help, she was very helpful and friendly.
2025年9月27日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
A lovely experience with Faranak at the…
A lovely experience with Faranak at the Kilburn store today. Wonderful service. Thanks!
2025年9月27日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Brenda from Kilburn gave us a very good…
Brenda from Kilburn gave us a very good experience, great customer service and very helpful. Would recommend
2025年9月27日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Brenda was incredibly helpful and…
Brenda was incredibly helpful and highly professional. She’s truly an expert, and I would absolutely recommend a visit.
2025年9月27日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Fantastic service
I came in to buy two wedding gifts and Adina was amazing. She was so friendly and really helped us pick the perfect perfumes. The whole experience was easy and enjoyable, and the gifts were beautifully presented. Thank you Adina.
2025年9月24日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Very kindly brenda from kilburn thank…
Very kindly brenda from kilburn thank you for your help.
2025年9月12日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your kind words and thank you so much for shopping with us.
The Perfume Shop.
Amazing experince! I was served by Brenda and Adena from…
I was served by Brenda and Adena from Kilburn branch, They’re very polite, professional and very helpful they have made my experince very nice and smooth! I will definitely be back again :)
2025年9月12日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your kind words and thank you so much for shopping with us.
The Perfume Shop.
I was in Kilburn Branch and Faranak did…
I was in Kilburn Branch and Faranak did serve me with excellent customer service skills. Very knowledgeable and smiley too.
2025年7月26日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
I had such a lovely experience at The…
I had such a lovely experience at The Perfume Shop Kilburn thanks to Aisha. She was incredibly friendly, knowledgeable and passionate about fragrances. She took the time to listen to what I liked and made thoughtful recommendations that were spot on. She really cares about to find the perfect scent for me. She is a gem!
2025年7月18日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Overall experience is very good with…
Overall experience is very good with the ladies Adina and Geanina.We are seeings them very long time.And everytime they served us very well.Good communication and they help to decided which one very good to decided .☺️
2025年6月26日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
I had a really lovely experience with…
I had a really lovely experience with Brenda and Faranak at Kilburn High Road. They were absolutely helpful with the choice of perfume, patient, warm and smiling all through. I ended up buying more than one. Excellent customer service with a smile.
2025年6月21日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Adina was so helpful she’s amazing
Adina was so helpful she’s amazing, patient and knowledgeable. Helped me pick out a wedding gift
2025年6月14日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Brenda from the Kilburn branch was…
Brenda from the Kilburn branch was amazing, pleasant and very helpful. I'll definitely be back as she gave me a few great recommendations. 😊
2025年6月14日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Brenda was amazing
Brenda was amazing! She helped me pick amazing scents for my Father’s Day! She’s was really lovely
2025年6月13日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
It was lovely meeting adina in kilburn…
It was lovely meeting adina in kilburn shop fantastic
2025年6月9日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
I had a lovely experience with the…
I had a lovely experience with the lovely Brenda and Aisha they made me happy and overall enjoyed the experience love the Kilburn staff
2025年6月6日
自発的なレビュー
The Perfume Shop - Kilburn SD 515 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
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