lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... もっと見る
企業が回答しました
所在地
所在地を変更Unit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... もっと見る
企業が回答しました
Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... もっと見る
企業が回答しました
I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, 英国
4.8
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was served by Azhar and had an…
I was served by Azhar and had an amazing customer service. Alpana did a beautiful wrap up for me. Many thanks to both.
2026年7月8日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good customer service by Alpana !
2026年6月30日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aisha was really helpful and…
Aisha was really helpful and professional . I found the perfect gift for my partner. Will be returning soon.
2026年6月26日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
When I came into the store I was…
When I came into the store I was immediately greeted by friendly staff who asked if I needed help when I said I was ok I was then left to shop without feeling like I was being hounded then when I approached a member of staff the member of staff went above and beyond to meet my needs and I couldn’t be more happier with the service I received I would like Paige to be acknowledged for her amazing customer service
2026年6月28日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Big thanks to Aaliyah
Big thanks to Alpana, Aaliyah and cloiee, excellent customer service.
2026年6月24日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was in on Monday was served by a…
I was in on Monday was served by a lovely lady called Cara she was very helpful very polite and kind with a lovely smile
2026年6月8日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an excellent experience at the…
I had an excellent experience at the Perfume Shop thanks to Brianna (Highcross store). I came into the store feeling quite stressed after having some negative experiences in other shops, where I felt I hadn't been treated very well. Brianna took the time to listen to me, understand my concerns, and made me feel valued as a customer.
She was incredibly understanding, patient, and accommodating throughout my visit. Her knowledge and advice were outstanding, and she helped me make the right choice without any pressure. What really stood out was her genuine kindness and professionalism, which completely turned my day around.
Customer service like this is rare, and Brianna is a real credit to the Perfume Shop. I left feeling happy, appreciated, and confident in my purchase. Thank you, Brianna, for providing such a fantastic experience. I would highly recommend this store based on the excellent service I received.
2026年5月30日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My husband and myself went in to…
My husband and myself went in to perfume shop today and we came out very impressed with Mark who gave great advice to us both no pushy sales very knowledgeable and helping us to our final decision even got free gifts he went the extra mile for us Big Thankyou Mark we will definitely be visiting in the future
Rebecca and Anthony Thompson
2026年5月29日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Service and Discounts.
2026年5月12日
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Having visited several perfume shops in…
Having visited several perfume shops in HIGHCROSS. I felt of the 4 this was clearly the best customer service from Aaisha. I was quite impressed with her customer service and I shall return here and share my experience with students or people I know.
2026年5月23日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was very great experience with the…
It was very great experience with the perfume shop and the staff were so kind ..One the staff Alpana attended me n she was very kind ..
2026年5月16日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kayleigh and Alpana helped me find a…
Kayleigh and Alpana helped me find a lovely body spray for my dance bag, they were such great help thank you!!
2026年5月14日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Aaisha and Aaliyah
Aaisha and Aaliyah at the Leicester branch were really helpful. They were happy to show me a range of perfumes based off what I like and gave me personalised recommendations. I ended up finding the perfect perfume thanks to their help. Would definitely recommend visiting The Perfume Shop when you need a fragrance! Thank you girls xx
2026年5月11日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paige was very helpful and gave…
Paige was very helpful and gave excellent customer service!
2026年5月9日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always love coming here kayleigh very…
Always love coming here kayleigh very very helpful assistant highly recommend 👌
2026年5月8日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mark made our shopping experience easy…
Mark made our shopping experience easy and amazing. It was almost like being in Harrods! Nothing was too much trouble!
2026年5月7日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire and Alpana
Claire, Alpana and Kayleigh were all so incredibly lovely and helpful.
I was going to shop online but I’m so pleased I went in store!
2026年5月6日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was looking for perfume to request…
I was looking for perfume to request for as a gift and Mark approached me offering assistance and was extremely helpful and suggested different fragrances I might like.
2026年4月28日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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