lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... もっと見る
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所在地
所在地を変更Unit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... もっと見る
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Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... もっと見る
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I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, 英国
4.8
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Claire and Alpana
Claire, Alpana and Kayleigh were all so incredibly lovely and helpful.
I was going to shop online but I’m so pleased I went in store!
2026年5月6日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was looking for perfume to request…
I was looking for perfume to request for as a gift and Mark approached me offering assistance and was extremely helpful and suggested different fragrances I might like.
2026年4月28日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have to to say that the shopping…
I have to to say that the shopping experience I had today was exceptional to say the least….
The level of service I received from asma was second to none , and I say this with no exaggeration…
Asma went through all the various products that would fit my budget, and as a result I’m one happy customer..
I recommend the perfume shop to everybody who wants a good product @ an absolutely bargain price…
Also a big shoutout to Alpana , thank you very much indeed
2026年5月5日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service by BRIANNA❤️
2026年5月4日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Experience
Perfect experience thank you to Brianna, keep on being customer focused enjoy!
2026年5月4日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was a Saturday weekend and we went…
It was a Saturday weekend and we went for the Leicester high Cross then we went to the perfume shop for window-shopping, on the floor sales executive Brianna she explained all the perfumes and our kids like that so we brought a perfume so I really appreciate her effort and the shop is clean and tidy really recommended it
2026年5月2日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Paige today and had Alpana
I was served by Paige today and had an amazing shopping experience with her. She helped me to get find the right scent for my girlfriend. Alpana did an amazing job in making an hamper for me. Thank you
2026年5月2日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
i buy two perfume my experience is very…
i buy two perfume my experience is very good with brianna
2026年5月1日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brianna you're amazing and very professional
Today, I had the pleasure of visiting the Perfume Shop in Highcross Leicester. Upon entering, I was immediately greeted by a staff member named Brianna. Her level of service, attentiveness, and friendliness truly exceeded my expectations. Brianna was incredibly helpful from start to finish, especially since I wasn't entirely sure what I was looking for. She expertly guided me through the selection process, recommending perfumes that perfectly matched my preferences. Every recommendation was exceptional, and I was particularly impressed by her extensive knowledge of each fragrance's composition. Ultimately, I ended up purchasing not one, but two perfumes, and my purchase also included two complimentary gifts: a handbag and a travel bag.
I extend my sincere gratitude to Brianna for her wonderful assistance today. Her friendliness and genuine politeness are truly invaluable, and she should be very proud of herself. I certainly plan to return and request her assistance again in the future.
To all visitors and customers of the Perfume Shop in Highcross Leicester, I highly recommend seeking out Brianna. You will undoubtedly feel very welcome and leave with your purchases feeling delighted.
2026年5月1日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was looking for a signature perfume…
I was looking for a signature perfume and I Was Assisted by Alpana she’s so kind,sweet and professional.
2026年4月30日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service
I received amazing service from Aaliyah. She was very friendly and approachable. She had good knowledge on current popular perfumes and really made me feel comfortable. Definitely would visit again. Thank you for the great service!
2026年4月29日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service at the perfume shop…
Great service at the perfume shop Leicester Highcross by Aaliyah and kayleigh.
2026年4月29日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aaliyah
I was served by a beautiful worker named Aaliyah ,
She looked after me both times I went and gave me a good experience overall.
I would go to her for recommendations for perfume as she knows what she is doing!
Looking forward to be served by her again.
2026年4月24日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aaliyah did an amazing job serving me…
Aaliyah did an amazing job serving me very nice young lady.
2026年4月27日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Experience and customer service
I had an amazing experience and quick customer service from; Aaliyah, Alpana, Kayleigh, they were extremely friendly and helpful and helped me find exactly what i was looking for, thank you
2026年4月27日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aaliyah was so helpfull and I really…
Aaliyah was so helpfull and I really appreciate that.
2026年4月25日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service was awesome
The customer service was awesome. Which I really enjoyed at this shop. I’ll love to come back again and again. I was recommended with a perfume that will last longer when use.
The sales person (Brianna) attended to me was kind and professional on the job which I appreciated a lot.
2026年4月25日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
An amazing store with great customer…
An amazing store with great customer service. Met Brianna who was super helpful and knows a great deal about all the products. Will definitely be back some other time.
2026年4月25日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 4⭐review! We're so glad to hear you had a positive experience thanks to Brianna and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aaliyah and kayleigh were really…
Aaliyah and kayleigh were really helpful amazing customer service. Lovely ladies. Gave me a free sample, did price match. Really helpful and cheery. Great welcoming environment and super helpful. Would definitely come again.
2026年4月25日
自発的なレビュー
The Perfume Shop - Leicester 42 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Leicester 42 からの回答
Hello Charania,
I’m really sorry to hear that your gift arrived after the birthday, I completely understand how disappointing that must have been, especially when it was intended for a special occasion.
We know how important timing is when sending gifts, and I’m very sorry that we let you down on this occasion. Delays like this can take away from the moment, and I truly apologise for any inconvenience or upset caused.
Thank you for taking the time to share your feedback with us, and please accept my sincere apologies again.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
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