The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... もっと見る
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所在地
所在地を変更Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
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I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... もっと見る
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I went shopping for something for my wife, I don’t like not knowing what I’m shopping for.. Bonnie at the perfume shop was so friendly and helpful and I ended up leaving with a bag full of gifts whic... もっと見る
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Went in to look for a daily cologne and was served by a lady called Yvonne, what a great assistant,gave me good advice,helped with me choosing one that smells great and great value for money.. Great... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, 英国
4.9
優良
103件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff member was Hayley very…
The staff member was Hayley very helpful and knowledgeable about the purfume I was going to buy will definitely be going back to the shop.
2025年4月28日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Excellent service with Helena
Excellent service with Helena. Lovely lady. Thank you
2025年5月2日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Marie and her colleague were so helpful…
Marie and her colleague were so helpful in trying to source a fragrance and went over and beyond to help me. Thank you so much
2025年5月1日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I popped into the Llanelli store…
I popped into the Llanelli store yesterday. Marie and Casey were very helpful and polite. Very happy with the service I received and I will be returning soon. Thank you
2025年4月28日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
We're so glad to hear you had a positive experience at our Llanelli store. It's wonderful to know that Marie and Casey were able to provide you with excellent service. We appreciate your kind words and look forward to welcoming you back soon.
Kind regards,
Jasmyn
Would recommend.
I had a great experience in the Trostre store yesterday thanks to Lilly. She was knowledgeable, patient, and helped me find what I was looking for. The staffs' excellent service made the visit enjoyable.
2025年4月27日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your kind words! We're delighted to hear you had a positive experience at our Trostre store. It's wonderful to know that our team member provided you with amazing and helpful service. We appreciate your feedback and are glad you found the experience enjoyable.
Many thanks,
Jasmyn
Friendly staff
I popped into the llanelli store one day last week and was greeted by a friendly staff member called Bonnie. She was very helpful and informative with helping me choose the best perfume for my niece. Thank you again
2025年4月18日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Popped in today to get perfume from my…
Popped in today to get perfume from my Wife A lady named Bonnie served me got say exceptional customer service her knowledge of perfumes and aftershave what a lovely lady a credit to the Company
2025年4月25日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Perfume shop Llanelli
Had a pleasant experience in the Llanelli outlet, I was greeted by Bonnie and she was extremely helpful and patient also very kind and bubbly person.
2025年4月25日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Hayley in the store was absolutely…
Hayley in the store was absolutely amazing 👏 and very helpful 😀
Very happy with service thank you hayley xxxx
2025年4月25日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
First time ever going into the store
First time ever going into the store, a friend recommended it for after shave and I have been looking into getting some for myself. The two ladies at the counter we super nice, Hayley in particular, let me smell a variety of different after shaves and I eventually decided on Boss Triumph and even bought their small travel capsule and got it filled with Stronger With You (Can't remember exactly which one). Also went on a day which so happened to be 10% off with purchases over £60. Overall a great experience, great customer service and very helpful. Will be going back once I've finished the bottle, to buy another one.
2025年4月16日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you had such a great first visit and that you were impressed by the friendly and helpful service you received, especially from Hayley. We're delighted that you enjoyed exploring our selection of aftershaves and found the perfect scents for you. We're also glad that you benefited from our special offer. We strive to provide our customers with a welcoming and informative experience, and we're thrilled that you found it so positive. We look forward to welcoming you back in the future.
Kind regards,
Jasmyn
We had a fantastic experience when…
We had a fantastic experience when visiting the Llanelli branch. My 14 year old son wanted to try some different aftershaves, Bonnie was very patient with him and gave him several options. I felt the service was excellent and really appreciated Bonnie's knowledge of the fragrances.
2025年4月18日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your kind review and for sharing your positive experience at our Llanelli branch. We're delighted to hear that Bonnie was so patient and helpful with your son, providing him with a range of aftershave options. We strive to offer excellent customer service and are thrilled that you appreciated Bonnie's fragrance knowledge.
Kind regards,
Jasmyn
Exceptional customer service by Casey
Recently visited the Llanelli store where I was served by Casey
Casey was exceptional with helping me find something for my mum for Mother’s Day
The fragrance was wrapped, I was given a free gift and some samples for her, will definitely be shopping and recommending the store again
It made my mums day and she was thrilled
2025年3月28日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your feedback.
Kind regards,
Jasmyn
I was served by Bonnie a couple weeks…
I was served by Bonnie a couple weeks back and her service was amazing!! So helpful and had great knowledge on the perfumes! Thank you xxx
2025年1月31日
自発的なレビュー
Always easy no issues also quick home…
Always easy no issues also quick home delivery and staff are also helpful in llanelli store thank you
2024年12月15日
Quick and easy ordering from start to…
Quick and easy ordering from start to finish. Good range of products and well packaged on delivery.
2024年12月9日
Llanelli store Bonnie was lovely
Me and my daughter went to get perfume. Bonnie was lush. So helpful she had such a passion for her job. Happy, helpful such a lovely lady. The way she would describe the perfumes you can tell she loves her job
2024年12月12日
自発的なレビュー
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