Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... もっと見る
所在地
所在地を変更37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... もっと見る
企業が回答しました
Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... もっと見る
企業が回答しました
Very good experience, was served by Ramona in Reading Branch. She has let me try different perfumes. Will buy again 💯
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
37A Town Mall Walk, The Oracle, RG1 2AH, READING, 英国
4.9
優良
235件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I went to the perfume shop in Reading
I went to the perfume shop in Reading. Really amazing experience. The staff is really nice and Alisha really helped me to select the best perfumes.
2026年1月22日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an outstanding experience at The…
I had an outstanding experience at The Perfume Shop in the Oracle Reading on 21st January 2026. From the moment I walked in, the atmosphere felt welcoming, but what truly made my visit exceptional was the customer service from Ramona.
She was incredibly friendly, patient, and genuinely knowledgeable about the fragrances I was interested in. Instead of rushing me or pushing products, she took the time to understand what I liked, offered thoughtful recommendations, and explained each option clearly. Her professionalism and warm personality made the whole experience enjoyable and effortless.
It’s rare to come across someone who combines expertise with such genuine care for customers, and Ramona absolutely stands out. Thanks to her, I left with the perfect fragrance and a smile on my face.
Highly recommend this store — and if you’re visiting, look out for Ramona. She’s fantastic.
2026年1月21日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Beautiful young lady …
Service was so lovely the young lady was so nice polite she put a smile on my face after feeling low thank you so much for that
Sana
2026年1月22日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Hannah at the…
Great service from Hannah at the Reading branch Really helpful, friendly and knowledgeable. Left with a great purchase.
2026年1月21日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Salma was amazing
Salma was amazing. She was very efficient and helpful.
Such a welcoming person.
She knew exactly what i was looking for.
Thank you salma for helping me out with the gifts that i had to buy for many people.
You saved so much of my time.
2026年1月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a great time great help from…
We had a great time great help from Tahira in reading oracle helped me with a good selection for my requests.
2026年1月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely reception from Sana
Lovely reception from Sana
Thanks for your patience and friendly customer service
2026年1月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana is very professional and helping
Sana is very professional and helping. Thank you soo much.
2026年1月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
at the reading store alexia amazing…
at the reading store alexia amazing service couldn’t resist the perfume!
2026年1月18日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Tahira!
2026年1月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona V- Reading oracle centre
Ramona V. Was amazing! This afternoon I visited the store in Reading Oracle . Ramona helped me to find the right perfume asking questions and vein very supportive! I liked the experience from the beginning to the end !
2026年1月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got perfume which prefer by Sana i…
I got perfume which prefer by Sana i realy like it
2026年1月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana give me very good deal she is very…
Sana give me very good deal she is very polite and a nice customer deal I got. Thank you sans.
2026年1月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’m glad I met Ramona on this day
I’m glad I met Ramona on this day. we had a fantastic session with her in TPS store in Reading.
2026年1月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great team
Great team
Excellent sales skills
High customer standards
Keep up the great work
Special thanks to Tahera and Ramona and Sana for all the above
2026年1月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had great experience at perfume shop…
I had great experience at perfume shop in Reading with Sana. She was patient and attentive. I needed a few gifts and she helped me choose and wrapped them so nicely.
2026年1月13日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alexia is so helpful and really good…
Alexia is so helpful and really good for her job here at Oracle Reading branch. Thank you
2025年12月27日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Bad experience with staff
Hi,
We went to a perfume shop today around 5 o’clock. There was a lady working there with a nose piercing and her hair in a bun. She was using her phone the entire time.
We asked her twice for help, and she replied very rudely, saying, “I am busy.” After about three minutes, she spoke to us again in a rude manner and said, “We don’t have this product,” and then started speaking in her own language.
Seriously, she ruined my day.
2025年12月26日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Salma from the reading branch was very…
Salma from the reading branch was very helpful and nice
2025年12月23日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
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