Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of... もっと見る
企業が回答しました
所在地
所在地を変更37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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レビュアーのコメントを見てみましょう
Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... もっと見る
企業が回答しました
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... もっと見る
企業が回答しました
Good helpful staff. Very quick delivery!
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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37A Town Mall Walk, The Oracle, RG1 2AH, READING, 英国
4.9
優良
321件のレビュー
顧客にレビューを依頼しています
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Great perfume and price
2026年3月9日
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to Alisha at the Reading Oracle branch
I went to the Reading branch in the Oracle to buy a present for a friend and had no idea which perfume would fit the ‘scent’ I was hoping to match!
I was served by Alisha who absolutely nailed what I had described. I was impressed by how knowledgeable she was with the varied brands on sale and how she picked out the right samples for me to try. Her customer service skills were excellent. Please thank her for me as she went above and beyond to make sure I was happy. Not to mention helping me to sign up to a membership and applying the small discount which allowed me to have my perfume wrapped beautifully with a message ribbon. Alisha is an excellent ambassador for your brand. Thank you Alisha.
2026年3月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Service from Selma
I had a great experience at the perfume shop thanks to Selma. From the moment I walked in, she was welcoming, attentive, and really knowledgeable about all the fragrances. She took the time to understand what I was looking for and recommended a few options that were spot on.
What stood out most was her patience and honesty—she wasn’t just trying to sell anything, but genuinely wanted me to leave with something I loved. Her customer service was excellent and made the whole experience enjoyable.
Big thank you to Selma for the help—I’ll definitely be coming back
2026年3月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought a few fragrances
Bought a few fragrances. Ramona Packaged them all nicely for me. 10/10 customer service
2026年3月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne Marie was an absolute delight
Anne Marie was an absolute delight. Amazing service with much patience and kindness.
2026年3月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service today from…
Great customer service today from Lorna. She was very helpful and professional.
I will definitely return
2026年3月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good experience
Very good experience, Lorna was very helpful and kind. She helped us find exactly what we wanted!!
2026年3月14日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Josh was an amazing help
Josh was an amazing help. With a friendly smile. Made my purches easy. Reading Oracle store. Alexia was the forst that I approach quick to help. Tha k you
2026年3月15日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was very friendly and lovely…
Ramona was very friendly and lovely amazing customer service
2026年3月15日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was amazing
Ramona was amazing, brilliant customer service and very personable. Excellent personal ribbon gift wrapping experience too. Highly recommend The Perfume Shop!!
2026年3月14日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
One word excellent customer service by…
One word excellent customer service by Alisha polit and helpful
2026年3月13日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service at the oracle branch…
Excellent service at the oracle branch in Reading from Josh and thank you ramona ❤️
2026年3月12日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona/Alisha gave me the best customer…
Ramona/Alisha gave me the best customer service they are superstars
2026年3月12日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alisha was a very good customer…
Alisha was a very good customer service rep . Patients pleasant, a very friendly happy doing what she does best attending to customers . I walk away very happy.
2026年3月12日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was a lovely experience Hannah was very…
Was a lovely experience Hannah was very helpful at the Reading store
2026年3月11日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alisha provided great service
Alisha provided great service. True asset to a company
2026年3月10日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very nice service and so professional
Very nice service and so professional . Needs a raise. Thank you Tahira
2026年3月9日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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