Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... もっと見る
企業が回答しました
所在地
所在地を変更Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... もっと見る
企業が回答しました
I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to... もっと見る
企業が回答しました
Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, 英国
4.9
優良
119件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Five Stars – Jill is an absolute gem!
Five Stars – Jill is an absolute gem!
I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super friendly, so much fun to chat with, and consistently goes out of her way to help me find the perfect new addition to my collection.
Her customer service is second to none to the point where I won't buy my fragrances anywhere else now.
She is the sole reason I keep coming back to this stroe. If you’re heading in, definitely look for Jill! 5⭐️'s
2026年7月25日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I received fantastic service at your…
I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to before. I will definitely return.
2026年8月6日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was unsure about a couple of perfumes…
I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout the whole process. Let me test different perfumes and offered options.
2026年8月7日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Keira Leigh was fabulous
Keira Leigh was fabulous! So helpful and willing to find me the right perfume. Awesome experience! Thanks 🤩
2026年8月4日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was having trouble finding the…
I was having trouble finding the correct fragrance for my son, and was assisted wonderfully by Nicola, she was a great help and super kind! If you find yourself in some need of help I’d sway you to find her! Can’t thank her enough!
2026年8月2日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Nicola is great!
We got served today by Nicola and she really helped us get the best offers and made our day with her friendly service and helpfulness. Thank you!
2026年8月2日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Nicola was absolutely amazing
Nicola was absolutely amazing, so kind and really helpful to me and my boyfriend in store. We left feeling so happy with our experience! What a great asset she is to The Perfume Shop!
2026年8月2日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We were served by Nicola at the…
We were served by Nicola at the silverburn store and she was so helpful, my son had birthday money to spend and she took her time and answered all his questions and advised him which fragrance would suit him best
2026年7月14日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Time and time again I nip into the…
Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out of their way and above and beyond!! Both James and Kiera Leigh I could just give the biggest cuddle to; they speak to and give time to my little girls and just make each experience in store memorable. if I could give ten stars I would
Kind regards Jill O’Donnell 😁
2026年6月28日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in the shop was absolutely…
The staff in the shop was absolutely fantastic with there knowledge of the perfumes and there help I received was outstanding
2026年6月25日
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Nicola today service was…
Was served by Nicola today service was great listened to what I wanted and advised me what was suitable perfume on my skin . Nicole had a chat presented the perfume in a bag with tissue paper which I thought was a nice touch , made us feel welcomed in the shop left feeling very happy with my purchases and my daughter bought a bottle of perfume .
2026年7月3日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent experience
Served by Janice and she was exceptionally helpful and lovely. Really knowledgeable and made the shopping trip a great experience.
2026年7月3日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What an amazing service from Nicola
What an amazing service from Nicola! So friendly and really went the extra mile to make sure I made the right decision. Gave me some great tips on how to select the right scent for my dad 😊
2026年6月20日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Positive Review!!
We were served by Janice. She was such an amazing, patient and supportive worker, we had a really big shopping and she supported us with whatever we wanted and needed. She helped us with such dedication and our experience was really good and so happy with it. The shop had a large variety of products and provided us with our needs, so happy with this experience😊 We definitely recommend this perfume shop in Silverburn as the other workers are really passionate with their work too, but Janice was an amazing help!!
2026年6月15日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jill has lovely customer service
Jill has lovely customer service, was very patient taking her time to explain the fragrance strengths, had a great attitude,and seemed genuinely happy to be at her work
2026年6月17日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Birthday gift
I had an excellent experience at this perfume shop. The staff were friendly, knowledgeable, and took the time to help me find a fragrance that perfectly matched my preferences. The store offers a wide selection of authentic perfumes, from popular designer brands to unique niche scents. The atmosphere was clean, elegant, and welcoming, making the shopping experience enjoyable and relaxing.
What impressed me most was the outstanding customer service and attention to detail. The staff patiently explained the different fragrance notes and even provided helpful recommendations. The prices were reasonable, and the products were beautifully presented.
I highly recommend this shop to anyone looking for quality perfumes and exceptional service. I will definitely be returning for future purchases.
Thanks again from carol and Cheryl
2026年6月11日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。