Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... もっと見る
所在地
所在地を変更Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... もっと見る
企業が回答しました
I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to... もっと見る
Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, 英国
4.9
優良
119件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Outstanding service!
My aunt & I visited the store late last Thursday. We both left very happy with our purchases. The team in store couldn’t have been more helpful and had great knowledge of what scents to offer once we described what we normally wore. I left with a new scent and placed an order online with them for an old favourite which is being discontinued however still available online for the time being.
The online order arrived at my address two days later. (Free postage)
Love my new perfumes, but already looking forward to my next visit when these run out!
Great service, great choice & great prices too!
2026年5月28日
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rosina was very helpful and made our…
Rosina was very helpful and made our experience so easy and straightforward 👍🏻
2026年6月1日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Denise was a great help
Denise was a great help, she made our experience a great one. We were picking our perfume and aftershave for our wedding and she helped us find the right ones and really worked with what we would usually wear but something different. Thanks again Denise, great customer service.
2026年5月18日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful in arranging home delivery…
Very helpful in arranging home delivery when item requested wasn't in stock. delivery arrived within two days as advised.
2026年5月12日
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited The Perfume Shop in Silverburn…
Visited The Perfume Shop in Silverburn and the staff went over and above to make our visit extremely pleasant. Nicola attended to us and was such a lovely lady and very informative in helping us choose an aftershave and gift wrapped the gift to perfection. We also got a new points card as my old one had expired and this gave us a great discount off of our purchase. Will certainly return after being treated so well. It was a pleasure
2026年4月24日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Faye was great and very helpful she…
Faye was great and very helpful she made such a beautiful hamper for me and helped me choose a great scent
2026年5月15日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you for your help Janice
I went to buy a few presents and Janice was very helpful. She helped choose the perfume and was very professional.
2026年5月4日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janice - silverburn
Janice from the silverburn store was absolutely amazing, great help and suggested a personalised ribbon🙂x
2026年5月2日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola the lady who served me and my…
Nicola the lady who served me and my girlfriend was fantastic the customer service was amazing could not get any better. There should be more people like Nicola in the world with how kind and helpful she was.
2026年5月1日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I can’t read the writing on the back…
I can’t read the writing on the back but it was the lady who helped me find the right aftershave for myself. Her service was second to none & she’s the reason I came back to buy the aftershave. Very down to earth easy to talk to and lovely woman all round. Couldn’t believe she was just in training. I hope she gets the job because she would be a great asset to the team. All the best.
2026年5月1日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Love the products in store
Love the products in store. Some great deals. Service in store really good and knowledgeable.
2025年10月27日
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fayes customer service
We came into the perfume shop in silverburn with a particularly complex ask of multiple gift sets for men and women and a specific budget. Face was extremely professional and knowledgeable about the products which would fit our requirements. She offered hampers with additional less expensive items for perfumes we couldn't get gift boxes for and had them all wrapped up and beautifully presented-just what we needed! Thank you again Faye!
2026年4月26日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a very positive experience in the…
Had a very positive experience in the shop today and had lots of help from Zara picking out a present.
2026年4月26日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went into the perfume shop today and…
Went into the perfume shop today and was greeted by Janice. From the first moment she was lovely and incredibly helpful. She spent time with me and helped me find a new daily fragrance I wouldn't have initially bought. 5/5
2026年4月21日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience with serve Janice and the other lovely lady serving
I had a great experience with server Janice and her other colleague. They were both very attentive in helping me find a gift for my grans 70th birthday. The ladies were very welcoming and friendly, the staff are a credit to the store. I would like to pass on my thanks.
2026年4月20日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very kind helpful service
First time in the shop as my 16 year old daughter asked for her upcoming 17th birthday for a signature scent. Jul was very patient and helpful ,listened to all of her wishes and found the perfect perfume for her. On top of that it even came in lovely gift packaging for free. We left the shop with a big smile and a perfect first experience picking her own perfume. Thank you 😊
2026年4月18日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from Nicola
Nicola made me and my mum feel very welcome, she was extremely patient and just an all round lovely person. My mum bought some good perfume deals and would definitely come back to the silverburn perfume shop.
2026年4月7日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola from the Silverburn store was…
Nicola from the Silverburn store was very helpful and gave me an insight about all the deals on the fragrances and also help find the ideal fragrance for me. Great customer service.
2026年4月16日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
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