Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... もっと見る
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所在地
所在地を変更Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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I was served by a newstart today, Ellie. She was very helpful, passionate and listened to my brief with patience and interest. I bought Lancome, la vie est belle, vanilla nude and I love it. Wouldn't... もっと見る
I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... もっと見る
企業が回答しました
I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, 英国
4.9
優良
120件のレビュー
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Nicola from the Silverburn store was…
Nicola from the Silverburn store was very helpful and gave me an insight about all the deals on the fragrances and also help find the ideal fragrance for me. Great customer service.
2026年4月16日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Very helpful
Very helpful. Spoke to me as soon as i walked into the shop. Offered to gift wrap my present which was nice. Eilane was very helpful.
2026年4月13日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Price point during sale was good.
Price point during sale was good.
However at other times I never find Perfume shop competitive as ALL of these shops that sell perfume charge the same, so nice to see a good offer on their sale! Perfume shop Staff at Silverburn is very helpful.
2026年3月25日
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nikki Silverburn shop
Nicola was helpful happy to explain the products I was looking at and spend the time doing so ,
2026年3月25日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola was a breathe of fresh air
Nicola was a breathe of fresh air! Personable, knowledgeable and helpful. She is an asset to your shop!
2026年3月19日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had no real clue what I was after
I had no real clue what I was after. Janice was very patient and let me smell loads of different scents. I was buying for 2 different people with totally different tastes. I walked away with 2 very new but different scents all wrapped beautifully and a wee gift for myself!
2026年2月26日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
I had a fantastic experience at The Perfume Shop thanks to Zenib’s outstanding customer service. From the moment I walked in, Zenib was warm, approachable, and genuinely eager to help. She took the time to understand my preferences, patiently guided me through different fragrance options, and offered thoughtful recommendations without being pushy.
I will definitely be returning and highly recommend asking for zenib.
2026年2月21日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We went to the store in silverburn and…
We went to the store in silverburn and were really impressed by the service given by Jessica. She made us feel very valued as customers.
2026年2月22日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service by Faye.
Excellent service by Faye.. hoping to return soon.. to buy more from Silverburn perfume store..
2026年2月8日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service today from Jill went…
Amazing service today from Jill went above and beyond for me and my partner with a smile on her face! 10/10 thank you! We won’t go anywhere else now for my fragrances ♥️
2026年2月21日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop assistant Denise
The shop assistant Denise
Was really helpful and offered to wrap the perfume 100% customers service
2026年2月17日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visit to the Silverburn Mall perfume shop
Visit to the Silverburn Mall ‘the perfume shop’ was amazing. She was kind, friendly, and extremely knowledgeable about perfumes. She helped us choose great scents, showed us excellent deals, and made the whole experience enjoyable. Outstanding customer service — thank you, Christina!
2026年2月9日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rosina let us try various fragrances…
Rosina let us try various fragrances before we settled for Fame and Love, very informative and helpful.
2026年2月9日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janice and James
Janice and James
Extremely good costumer service and very helpful.
2026年2月7日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Denise is Lovley and does amazing…
Denise is Lovley and does amazing wrapping very nice shop! And good discounts
2026年2月3日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab service
Fab service from Janice who was very patient and very very helpful! Guided me through several options and gave great suggestions according to my needs and was not pushy nor did she get annoyed by my requesting for a tester of each and every perfume she suggested! wonderful lady who understood the customer and what they were looking for and even offered me better options than what i had in mind.
2026年2月3日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jill was lovely
Jill was lovely, and was a great help to me today picking out a perfume for my mum. Brill customer service !
2026年1月29日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Emma and Janice
Great service from Emma and Janice - friendly and helpful! They suggested options within my budget for gift for friends birthday and helped me choose one. Much appreciated!
2026年1月29日
自発的なレビュー
The Perfume Shop - Silverburn 249 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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