The ladies (Lisa and Siobhan)!at the Perfume shop in Wolverhampton mander centre are both excellent and outstanding ladies, very, very lovely, nice, caring and understanding. They are outstanding wi... もっと見る
所在地
所在地を変更36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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We went to the perfume shop in Wolverhampton to buy a specific fragrance for each other for our wedding day, Lisa helped us she must have sprayed so many testers for us until we found the ones we love... もっと見る
企業が回答しました
Lisa delivered exceptional customer service…she was patient with me and provided adequate support to help me make decisions on what to buy. Thank you Lisa.
企業が回答しました
Ohhh I think the Wolverhampton branch is the best branch yet. I go everywhere but I keep coming back. Today, Lisa was simple a gem, I felt really welcomed and appreciated. Lisa and Siobhan were except... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, 英国
4.9
優良
255件のレビュー
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Thank you, Lisa
I came in store today, as I wanted to enquire about new aftershaves which had recently been released. Lisa was extremely helpful, patient and attentive. I purchased a few travelo pods, with recommended fragrances from Lisa, and will definitely be back to purchase the full sizes. Thank you, Lisa!
2026年8月19日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa offered me fantastic service…
Lisa offered me fantastic service today, highly recommended
2026年8月19日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kind and quick service from Lisa
Kind and quick service from Lisa. Really good shopping experience. Will go back
2026年8月16日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
She very nice,lisa
2026年8月14日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience and help from lisa
2026年8月12日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
got help from a lovely member of staff…
got help from a lovely member of staff called lisa got me exactly what i wanted and understood me
2026年8月12日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Lisa today.
2026年8月12日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
excellent price
Arrived on time well packaged good price compared to other shops well done the perfume shop
2026年8月5日
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went into The Perfume Shop to try &…
Went into The Perfume Shop in Wolverhampton city centre to try & find my wedding perfume. Claire helped me & was very patient & kind. She provided her expertise & advice & I managed to find my wedding perfume with her assistance.
Thank you for such great customer service & kindness✨
2026年8月7日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wrong Prada perfume delivered
I bought a prada perfume refill for a birthday present. I was unaware that there are a few varieties which are packaged very similar. Consequently I bought the wrong one. I was told over the telephone I could return what I had bought and then they would be able to order the right perfume. Another refil bottle was ordered and arrived next day. The same wrong refil was delivered!
I made another journey into town. Went to Boots next door who had all three different varieties including the one requested. Bought it and returned the other bottle to your store for a refund as they couldn't order the right perfume as it was out of stock.
2026年7月24日
The Perfume Shop - Wolverhampton 44 からの回答
Hello Maureen,
Thank you for taking the time to share your feedback. I am sincerely sorry to hear about the experience you had when trying to purchase the correct Prada refill for your birthday gift.
I completely understand how frustrating this must have been, especially after you had already contacted our team for support and then received the same incorrect refill again. I appreciate the additional time and effort this caused, including having to make another journey into town to resolve the matter.
Please accept my sincere apologies for the inconvenience and disappointment caused. We appreciate you bringing this to our attention, and your feedback will be shared with the relevant teams to help us review how we can improve the experience we provide to our customers.
Thank you again for your patience and understanding.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
went in there not sure what to buy for…
went in there not sure what to buy for my girlfriend, lisa (one of the staff) helped me massively and asked me loads of questions to ensure i got the fragrance i was after🙂
2026年8月1日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Claire at the Wolverhampton store was…
Claire at the Wolverhampton store was so amazing. She helped me with such an amazing gift. Thank you 😊
2026年7月31日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service from Lisa
Great customer service from Lisa. Good deals on perfume. Delighted. Recommend it.
2026年7月31日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Lisa very…
Great service from Lisa very interactive and very helpful
2026年7月29日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa was excellent and patient
Lisa was excellent and patient
Purchased and eas transaction
Would give 10 stars but only able to give 5
25 7 26
2026年7月25日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa was very polite and helpful was…
Lisa was very polite and helpful was brilliant service I highly highly recommend
2026年7月25日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa has been exceptional
Lisa has been exceptional, she has been extremely attentive and helpful. Thank you so much for the lovely service!! Xxx
2026年7月25日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa was amazing see you soon
2026年7月24日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The most amazing experience I’ve ever…
The most amazing experience I’ve ever had from here.
Lisa was soo lovely and amazing, great customer service.
Will definitely be coming back.
2026年7月24日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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