Once again, Claire and Gail were so helpful, friendly and kind. They both helped me select the right perfume sets at the prices that I asked for. They wrapped each one individually and were ready for... もっと見る
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所在地
所在地を変更Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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レビュアーのコメントを見てみましょう
As always Claires customer service was fabulous. A very pleasant friendly and helpful lady and always a pleasure to deal with. Thanks again Claire. I was over the moon with my purchase at such a grea... もっと見る
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Lovely experience, we were served by Claire in the Workington branch, Claire was very helpful, polite and nothing was too much trouble, Claire also went all out to help us find better. Thanks Claire!... もっと見る
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Couldn't of asked for a better service. The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop.... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, 英国
5.0
優良
403件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Janet was really helpful in helping me…
Janet was really helpful in helping me find a perfume for my wedding day! Thank you 🤍
2026年8月27日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Outstanding service.
Gail from workington store was super friendly, helpful and down to earth. My son said ‘ she was the best!’ She excelled in customer service.
2026年8月21日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Finding the perfect sent
Sue was amazing in helping me find a perfume for my sister in law who doesn’t buy perfume for herself. There was no pressure and she was very helpful. Service was amazing from sue
2026年8月24日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
friendly staff,i got served by a lovely…
friendly staff,i got served by a lovely woman called gail would recommend
2026年8月22日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sue and Gail amazing customer service
Sue and Gail amazing customer service, deserve a pay rise
2026年8月21日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by Gail in the Workington…
Was served by Gail in the Workington store. She was very helpful giving advise about all the perfumes I tried. Will definitely shop there again. Lovely shop.
2026年8月21日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent staff and service
Called into the Workington store today the 2 staff that were in we're absolutely lovely, excellent service and really helpful thankyou so much Sue and Jorja, I will be back in soon
2026年8月18日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service from this store today…
Fantastic service from this store today . Staff are very helpful and brilliant service. I even got a personalised ribbon with my purchase. Definitely will come back to see Sue and Claire 🩷
2026年8月17日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Clare was very helpful and friendly…
Clare was very helpful and friendly brilliant experience will come back again
2026年8月17日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sue was very helpful when I was in…
Sue was very helpful when I was in store today. Thank you!
2026年8月15日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Claire and she helped…
I was served by Claire and she helped me choose a lovely body spray, also bought a perfume which is my favourite, claire was very professional and knew exactly which body spray to show me. Thank you Claire
2026年8月15日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The ladies in the shop were extremely…
The ladies in the shop were extremely helpful. We got what we wanted and more
2026年8月12日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service over and above…
Amazing customer service over and above thank you Sue and Janet
2026年8月12日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Cleire was very helpful and was good…
Cleire was very helpful and was good for letting me try different samples and helped a lot with showing different fragrances for my ideas.
2026年8月11日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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