レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Since becoming a Thermosphere stockist we've never looked back. The team (Alaska, Travis, Damian, Quiana and Rhylan to mention) have always offered excellent service, offering excellent product... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Amazing customer service and tech support! Best I've come across in the business - shout-out to "Sam", which more folk were as knowledgeable, customer & product care focused and patient as you!!

䌁業が回答したした

5぀星のうち5の評䟡

The thermostats were fitted, new, by our electrician and all seemed fine. However, shortly after all three failed. I got in touch with Thermosphere and they were very helpful, suggesting ways to sor... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I recently purchased the below model of electric radiator, and I have been blown away with it. The ease of setting it up on the radiator on the 'Comes as standard' app was a doddle and it... もっず芋る

䌁業情報

  1. 暖房噚具提䟛業者
  2. 建材提䟛業者
  3. 補造業者

圓該䌁業による蚘述

ThermoSphere is a British-based manufacturer of electric heating systems, trusted by installers and tradespeople across the UK since 1998. With British manufacturing at the heart of everything we do, we design and produce reliable, high-performance electric heating products that are straightforward to specify, quick to install and built to last — helping reduce issues on site and avoid callbacks. Known as the installer’s brand of choice, ThermoSphere combines proven electric heating expertise with smart, forward-thinking technology to deliver systems that work seamlessly in real-world installations. From electric underfloor heating to intelligent controls, our products are engineered to save time on site while delivering efficient, dependable performance for end users, with fast quote turnaround to keep projects moving and local reseller availability ensuring next-day access to products without selling direct. We support the trade with clear technical guidance, 24/7 UK-based support and products designed to make every installation simpler and more profitable. By making electric heating easy, ThermoSphere helps installers deliver comfortable, energy-efficient spaces with confidence — today and into the future.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

176件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(176)

過去12か月のレビュヌ数: 60ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち4の評䟡

XtraSAN Active Sanitiser

I like this sanitiser better than those that I’ve tried in hospitals. It doesn’t dry my skin or leave it feeling sticky after using it and it comes unscented as well which is good for those who are quite sensitive to strong scents like me.

2020幎4月6日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello Gwen,

It's great to hear from you! Thank you for your positive review of XtraSAN :) We hope that you continue to find it useful and we would really just like to thank you for all you are doing at the moment. Many thanks, and stay safe! :)

Rob

5぀星のうち5の評䟡

Thankyou so much

Thankyou so much, as a frontline worker I was donated a box of hand sanitizers. Which I have given out to my fellow nurses and even my Postman. Thankyou for you thinking of us and keeping us safe in this current climate, your kindness won't be forgotten!

2020幎4月6日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hey Abi,

That's such great news that not only are you enjoying it but you've actually passed it on to others! These are the things which we love to hear most, so thank you for sharing this with us. Please let us know if you or others you know are in further need. Thank you for everything you do.

Kind regards,

Rob

5぀星のうち5の評䟡

Needed some technical support on my


Needed some technical support on my underfloor heating and the technical support team couldn't of been anymore helpful. A big thank you to Megan for answering my questions.
A great product.

2020幎3月17日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello!

Thank you for your time and feedback. This has been passed onto Megan personally. Really pleased your technical issue was sorted. Stay safe and stay warm! (I'm sure you will :))

Thanks

Rob

5぀星のうち5の評䟡

Spoke with the sales and technical team


Spoke with the sales and technical team several times over several months whilst our house build and wet room ongoing
Excellent support and advice relating to the best product for our wet room needs. Following difficulty sourcing product locally, additional advice offered on putting outlets in touch with Thermosphere for product availability and a quick turn around. Thermosphere then confirmed the advice they had then subsequently offered to 3rd party to ensure my order was complete and accurate for installation needs.
Brilliant service

2020幎3月2日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello Mr Gould,

Great to hear that you are pleased with the service you received. We are always here for any questions or advice which you may need.

Ps. We hope you enjoy the use of your new room!

Kind regards

Rob

5぀星のうち5の評䟡

best underfloor heating supplier in the uk if not planet earth

I would just say many many many thanks to lirona and megan and jodie and kelly and vinny for all your help over the years, With your help and great product knowledge our company has grown stronger each year and now we are a major player in the underfloor heating world. Again I can't thank you all enough. The service is next day and always in stock and manufactured at the highest level and at a unbeatable price, your marketing is great and with your support makes you one of the best in the market, well done and look forward to our future

2020幎2月25日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Neil, you're a legend! (and thanks to the rest of your team for being such excellent customers!)

It's kind words like this which let us know we did the right thing getting into the electric heating industry! We share these reviews over our internal communications and this one was met with a rapturous response all round, so thank you! You put a smile on a lot of faces.

Thank you Neil

5぀星のうち5の評䟡

Excellent team

Excellent company to deal with, jodie and lirona are excellent in the sales team very friendly and knowledgeable.

2020幎2月25日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hey Scott,

We enjoyed dealing with you too! Thank you for your kind words. We look forward to dealing with you again.

All the best!

5぀星のうち5の評䟡

Excellent products and after sales support

Following installation of these smart radiators, the customer services support was patient and very helpful. They took me step by step through the programming process and then again for me to write it down. No regret buying these radiators.

2020幎2月17日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello Sandra,

Really pleased that you are happy with your radiators, we trust they are serving their purpose in your home! Don't hesitate to ask us for help at any point, if required!

Many thanks

5぀星のうち1の評䟡

Excessive force !!!

Just had a reply to an email sent by my suppliers for a cracked glass to the control an SCP-W-01
it is said that excessive force must be the issue, sorry to disagree, but no excessive force and the control does not sit onto the housing very well, possibly its just a one off, but to be so dismissive was not a great experience

2020幎2月14日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Alan,

I am sorry that we have made you feel strongly enough to leave a review based on this experience. We prefer the term ‘accidental damage’ and will make sure that all of our team are using this term in future. – The last thing we want to do is create an issue for you, your customer or your supplier.

We do however have a returns process which is designed to flag up genuine product faults. Every single product that is returned to us (and there isn’t many, honestly) is inspected and tested. The decision is then taken whether it is a manufacturing defect or accidental damage. In this case the product has not been returned to us because based on the return pre-check photos, this thermostat has been damaged during installation and as a result doesn’t qualify for a refund or replacement under our warranty process.

We totally appreciate that this is really frustrating but we do stand by our policy and the decision made in this case. Once again, I sincerely apologise for the offence caused by the wording of the email response. Please be assured that this is never our intention and the rest of our reviews hopefully serve as a testament to our commitment to excellence in product quality and customer service.

We are happy to discuss this further with you, please feel free to get in touch directly.

5぀星のうち5の評䟡

5 Star

Great company, pleasure to deal with and always get top service.

2020幎2月13日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Fantastic to deal with you too Ben!

Have yourself a fine day

5぀星のうち5の評䟡

Excellent service

Excellent service. Very helpful staff. Great Knowledge. Wonderful biscuits!!!

2020幎2月7日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Thank you Ross!

Glad you like the biscuits too! They're a culinary favourite in the ThermoSphere HQ - great to know its not just us!

Thank you.

5぀星のうち5の評䟡

Friendly & helpful

We have been selling Thermosphere for a good number of years now and they are always very helpful, particularly when getting us out of a jam. I've just spoken to Jodie, who has assisted me with one such problem and she couldn't have been more friendly and helpful. Always a pleasure.

2020幎2月7日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hi!

Thank you for your message, time and continued custom over the years. Great to hear that your issue was resolved to your liking!

Many thanks

5぀星のうち5の評䟡

have a contact that can resolve any


have a contact that can resolve any issue is a great benefit to us as a Company.
the person that I would call on is Jodie. pleasant , charming and helpful all rolled into one

thanks Jodie for your Service

AndyS
Chris Stevens Ltd

2020幎2月6日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello Andy,

Thank you for your comments, I have let Jodie know of your kind words, and she is looking forward to the next time you speak!

Thank you.

5぀星のうち5の評䟡

£50 Amazon Voucher- Thank you Thermosphere!

Following my review last month I was so happy when I got a phone call to say i had won a £50 amazon voucher. Thank you so much Thermosphere! Good luck everyone for this month :)

2020幎2月6日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello Annie,

You are most welcome! :)

5぀星のうち5の評䟡

Excellent Service

Excellent Service - Would highly recommend. Was a very urgent order handled with efficiency

2020幎2月6日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hi Liam,

Thank you for your review, really pleased that you were so satisfied with everything. Thanks!

5぀星のうち5の評䟡

Brilliant company to use

Brilliant company to use, very helpful. Lirona is very fast answering your questions.
polite and friendly company

2020幎2月5日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Thank you for your time and comments, Raj.

I have personally passed your feedback onto Lirona :)

5぀星のうち5の評䟡

I found the sale person extremely


I found the sale person extremely helpful as I did not have any knowledge about the product prices or codes of what I needed
I will use them again and would recommend them to family and friends

2020幎1月24日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello Dee,

Very pleased that you are happy with our products and service. And thank you in advance if you do recommend us :)

Take care and we'll hopefully speak to you again soon!

5぀星のうち5の評䟡

what a star (Vinny Rana) really helped


what a star (Vinny Rana) really helped me out with a order.
he was really happy polite a major helpful saved our bacon
100 % will be using them again,
thank you
HGT construction limited

2020幎1月15日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello

Thank you for your time and comments! We have passed this review onto Vinny and shared it across the company, so you've made him really pleased :)

Look forward to speaking with you again soon!

5぀星のうち5の評䟡

one of the best companies i have worked


one of the best companies i have worked with . i have been selling underfloor heating with this company for a number of years .
i am very impressed with the company its staff and product .
it is rare to find a company that goes the extra mile for its customers
always polite on the phone always willing to help .
i would recommend them to anyone with total confidence
please keep up the good work you guys make it very easy to get the job done .

2019幎12月10日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Hello Paul,

Thank you for your kind comments.

We are so happy that you are satisfied with us, it has been a pleasure dealing with you too.

Thank you!

5぀星のうち5の評䟡

UFH MERCHANT IN GUERNSEY

Excellent company to deal ,
Quick response time ,
2nd to none delivery service .....

Great partner to work with.

2019幎11月29日
自発的なレビュヌ
ThermoSphere ロゎ

ThermoSphere からの回答

Thank you for your review Nigel.

We echo "great partner to work with", back at you :)

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報