I return an expensive item of clothing over 8 weeks ago. I have emailed all the relevant information required. Emailed 6 times asking for an update or when I can expect a refund and I dont even get a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have purchased several items from thesaleslab - why? The quality of their items is amazing!! Where else can you buy designer brands - Jil Sander, Dolce & Gabanna, Valentino to name a few at 90% disc... もっと見る
thesalelab is amazing!! Watch the shows on whatnot with Tom or visit their website. Where else can you get Fantastic Designer items at 90% discount!!! Quality clothes, shoes and accessories I don’t sh... もっと見る
Fantastic. Perfect product at an incredible discount. I was sceptical given the price but I thought it was worth the risk (I’ve already got the same product) I was genuinely a bit surprised when it al... もっと見る
企業情報
当該企業による記述
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
連絡先
4.1
ほぼ満足
544件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 30％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Genuine products at very good prices
Genuine products at very good prices
Fast delivery and easy returns
2025年5月31日
Sale Lab からの回答
Thank you for your great feedback! We're glad to hear you’re happy with our genuine products, competitive prices, and speedy delivery. It’s also great to know the returns process was smooth for you. We appreciate your support and hope to serve you again soon!
Great product,really happy with…
Great product,really happy with purchase. Excellent and efficient customer service via email too.
2025年5月30日
自発的なレビュー
Sale Lab からの回答
Thank you so much for your kind words! We're thrilled to hear that you're happy with your purchase and had a positive experience with our customer service team. If you ever need anything in the future, don't hesitate to reach out. We truly appreciate your support!
Item description was size large
Item description was size large.
Received item and was more like a xxl
If product is oversized it should be advertised as oversized or stated that you need to size down!
2025年5月31日
Sale Lab からの回答
Thank you for your feedback, and we're truly sorry to hear that the item didn’t meet your expectations regarding sizing.
We understand how frustrating it can be when sizing isn’t as expected. While we do our best to describe each item accurately, fit can vary from brand to brand and everyone’s perception of “oversized” can be different. That’s why we’re always happy to provide exact measurements upon request, and we also recommend checking the brand’s official size chart for the most accurate guidance.
We can see that you reached out to our customer service team about an exchange, and we’re really sorry that the medium was out of stock at the time. You’re absolutely welcome to return the item for a full refund, and we’ll make sure to process that promptly once received.
We appreciate your feedback and will take it on board as we continue to improve the shopping experience.
Was slightly apprehensive about boing…
Was slightly apprehensive about buying due to price etc.. but everything I bought came back as authentic. So unless these boys have a really intricate deal to obtain real labels for authenticity then everything is legit. Will defo be using it again! Just shows how much flannels rip you off!
2025年5月16日
自発的なレビュー
Sale Lab からの回答
Thank you so much for your honest and detailed review! We're really glad to hear that your experience exceeded expectations. We understand the initial hesitation, especially when it comes to price, so it’s great to know we were able to earn your trust.
We’re all about offering genuine pieces without the high price, and it’s awesome to hear you’ll be shopping with us again. Thanks for giving us a shot and for calling out the difference!
Great products highly recommend
Great products
Great prices
Go above and beyond with level of customer care if any issues
Highly recommend
It’s my new obsession!
2025年4月28日
自発的なレビュー
Sale Lab からの回答
Wow—thank you so much for the amazing review! We're absolutely thrilled to hear you're loving the products, prices, and our customer care. It means the world to us to be your new obsession! We truly appreciate your recommendation and support.
Really great site
Really great site, quality items at really great prices. Can’t wait for my next buy.
2025年5月16日
自発的なレビュー
Sale Lab からの回答
Thanks so much for the kind words! We're thrilled you’re enjoying the site and the great deals. We can’t wait to have you back for your next purchase!
Sale Lab からの回答
Wow—thank you! We're honoured to be your go-to fashion shop. Your support means everything to us!
Brilliant quality and packaged lovely …
Brilliant quality and packaged lovely also. Would definitely recommend sale lab . ⭐️⭐️⭐️⭐️⭐️
2025年5月10日
自発的なレビュー
Sale Lab からの回答
Thank you so much for the lovely feedback and 5 stars! We're thrilled to hear you were happy with the quality and packaging. It means a lot that you'd recommend Sale Lab—your support really does make a difference!
Great quality products fast delivery…
Great quality products fast delivery Shame you don’t have more items and more quantity of each .
2025年5月24日
自発的なレビュー
Sale Lab からの回答
Thanks so much for your feedback! We're glad you’re happy with the quality and speed of delivery. We really appreciate your comment about stock levels—it’s something we’re actively working on as we continue to grow. Hopefully, we’ll have more variety and quantity for you soon. Thanks again for your support!
Great Quality and Good price
Product arrived on time. I was impressed how quickly it came. Great quality and good price for what I was buying. Would buy from this company again without hesitation.
2025年4月24日
自発的なレビュー
Sale Lab からの回答
Thank you for the kind words! We're so glad to hear your order arrived quickly and that you were impressed with the quality and value. It’s great to know you’d shop with us again—we really appreciate your support!
Great price and fast delivery
Bought an SI Ghost jacket. Amazing price, delivery within 4 days, couldn't have asked for more.
2025年3月25日
自発的なレビュー
Sale Lab からの回答
Thanks for the great review! We're really pleased to hear you’re happy with your Stone Island Ghost jacket and the quick delivery. It means a lot to us that you had a smooth experience—enjoy the jacket, and we hope to see you back soon!
I ordered a stone island hoody
I ordered a stone island hoody and shorts , oh and a t shirt all half price , all genuine goods , all with tags and chip inside labels . Will deffo keep an eye out and buy again .
2025年5月17日
自発的なレビュー
Sale Lab からの回答
Thanks so much for your amazing feedback! We're glad to hear you grabbed such a great deal on the Stone Island items—and even happier that you're pleased with the authenticity and quality. It's always great to hear from satisfied customers like you. We'll look forward to having you shop with us again soon!
Sale lab
Genuine products at amazing prices. I purchased puma top and bottoms for a total of £8.00. Postage is reasonable too, my order arrived with three days.
2025年5月21日
自発的なレビュー
Sale Lab からの回答
Thank you so much for your kind feedback! We're thrilled to hear you were happy with the quality and price of your Puma items. It's great to know your order arrived quickly and that the postage felt reasonable. We really appreciate your support and hope to see you shop with us again soon!
Found a few Stone Island items at a…
Found a few Stone Island items at a nice price, was a tad concerned since descriptions and pictures didn't seem 100% ok based on Stone Island website HOWEVER chatted with the shop, items received and 100% happy with them. Will be buying more - thank you! Was just me being too cautious :)
2025年5月12日
自発的なレビュー
Sale Lab からの回答
Thank you so much for your feedback – we really appreciate you taking the time to share your experience!
We completely understand your initial concerns and are glad you reached out to us beforehand. It’s great to hear that everything arrived safely and that you’re happy with your items. We’re always here to help if you have any questions in the future.
Looking forward to seeing you shop with us again soon – and thanks again for the kind words!
Speedy delivery great price point for authentic!
Excellent price point for authentic stone island sweater with speedy delivery shout out to customer service who answered my query virtually immediately (Me being impatient) will use again .. thanks guys
2025年5月8日
自発的なレビュー
Sale Lab からの回答
Thank you so much for the great feedback! We're really glad to hear you were happy with the price, the speedy delivery, and that our customer service team could help you out right away (no such thing as too impatient when you're excited for a Stone Island drop!). We truly appreciate your support and look forward to serving you again soon. Thanks again!
All round banging company - 1st order
Stone Island membrana bomber - a steal at £330. Product description on web site was vague. Couldn't tell if it was a membrana or crinkle reps... Either way I'd be happy so purchased it. I'd suggest you look at this for other goods, might put sone folks off.
Anyways, cheers guys, great find, great price, quick delivery. All round great service, will deffo be looking to purchase more of the same. Thanks again.
2025年5月8日
自発的なレビュー
Sale Lab からの回答
Thanks so much for your kind words and for taking the time to share your feedback!
We're really glad to hear you're happy with your Stone Island Membrana Bomber – definitely a great find at that price. We also appreciate your point about the product description; you're absolutely right, and we're currently reviewing listings like this to ensure they’re clearer and more informative moving forward.
Thanks again for your support – we look forward to helping you find more great pieces soon!
Perfect
Picked up a Stone Island nylon metal overshirt for under £200 with the first order discount. You’d struggle to get one 2nd hand for that price at this time of year. Phenomenal service. Quick delivery and well packaged. 100% legit. Very happy.
2025年5月3日
自発的なレビュー
Sale Lab からの回答
Thank you so much for your great feedback! We're thrilled to hear you picked up a Stone Island overshirt at such a solid price and that everything from the discount to the delivery met your expectations. We take pride in offering genuine products and fast, reliable service—glad we could deliver on that. Enjoy the overshirt, and we hope to see you back again soon!
Quick delivery
Quick delivery, authentic products for great value. Would definitely recommend^^
2025年4月30日
Sale Lab からの回答
Thanks so much for the great review! We're glad you were happy with the quick delivery and value—we really appreciate the recommendation. Hope to see you again soon!
Just received my Stone Island jumper…
Just received my Stone Island jumper and the quality is really good. Delivery was quick and I’ll definitely be shopping from here going forward.
2025年4月30日
自発的なレビュー
Sale Lab からの回答
Thank you for your fantastic feedback! We're so pleased to hear that you're happy with the quality of your Stone Island jumper and that the delivery was quick.
It means a lot to us that you'll be shopping with us again — we truly appreciate your support and look forward to having you back soon!
Perfect transaction on stone island my stone island…
Perfect transaction on my stone island jacket , best value in town , 100% authentic and fast delivery
Thanks
2025年5月1日
自発的なレビュー
Sale Lab からの回答
Thank you so much for your kind words! We're thrilled to hear that you’re happy with your Stone Island jacket and that everything—from the value to the delivery—met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。