If I could give a 0 I would. At first I had a great experience but I have been waiting since September last year for Mounjaro and still not recieved. Tried to get my money back several times but to... ãã£ãšèŠã
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I have been a patient for years but as many of the other reviews read .. steer clear. Take your money and then zero comms I have paid 3 months but have only received 1 month. No reply to calls... ãã£ãšèŠã
Absolutely shocking ! I ordered & paid for monjaro back in February never received it , was told they were out of supplies then told they were changing pharmacies! Iâve been asking for a refund for a... ãã£ãšèŠã
I wish could give 0 star. Paid in October still waiting for my medication. Provided fake royal mail tracking nos and worst part is they are still advertising for new clients. Paid with my debit ca... ãã£ãšèŠã
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The Slimming Clinic ã«ã€ããŠ
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- The Slimming Clinic now offers discreet, remote weight loss support, including both Doctor-led appointments and an easy-to-use online prescription serviceâall from the comfort of your home.. .
- Since 1984, we've helped thousands of people achieve their weight loss goalsâand you could be our next success story!
- Our medical weight loss programmes are designed to be as unique as you are. With a personalised approach, we combine medically prescribed treatments with expert advice on diet, exercise, and healthy living.
- Whichever route your choose, you can relax in the knowledge that your care will be overseen by a GMC-registered Doctor.
- Whether through in-person appointments or our convenient online prescription service, weâre here to guide you every step of the way.
- Take the first step towards a healthier, happier youâbook your weight loss consultation with one of our experienced Doctors today.
- Have questions about our services or medication? Please visit our website www.theslimmingclinic.com;0800 917 9334.
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Medication received.
After being as concerned as everyone else in these reviews and having the same continual automated messages, i did in fact recieve my medication today. That was 10 days all in it took. Longer than usual but at least i got them. It seems they have been recently been taken over by another company , Functional Health Care Ltd who iv been told are not responsible for unfulfilled orders prior to them buying the company. Hopefully the slimming clinic will get back on track again going forward.
DO NOT GO NEAR THEM THE BUSINESS IS NOTâŠ
DO NOT GO NEAR THEM THE BUSINESS IS NOT RUNNING ANYMORE!!!!! I managed to get a full refund from my credit card company i have been waiting 5 weeks for my medication and sent 20 emails itâs disgusting!!!!! no response at all!! fight for your money back!!!
Untrustworthy company
I returned a product on 14.7.25 for a full refund, and have had no communication from this company since.
I paid £762 three months ago they stillâŠ
I paid £762 three months ago they still haven't delivered and have gone silent and have not refunded me my money despite me emailing continually. Absolutely appalling, no communication at all. Advise everyone to never use them. I'm still waiting for my refund. Appalling I'm so angry.
Stay away!!
Stay away!!
They take your money then ignore you!!
I had to do a charge back from my bank after 2 weeks of ignorance!
Absolute scam artists avoid at all costs
Iâm so annoyed
Iâm so annoyed, I placed an order on 16th July and my order still hasnât been delivered. I have emailed and messaged only to be told they are sorry for the delay and itâs awaiting doctors approval. I have asked for a refund and told that it will cost £25 to cancel my order. They are then advertising free postage in August which is just a joke!! Iâve never had this issue in the past with them but the customer service is appalling!
Absolutely shocking service I placed anâŠ
Absolutely shocking service I placed an order on 30th June 2025 and paid £220 and still havenât received my order. Every time I contact them they tell itâs still awaiting a GP review and they have back orders but 6 weeks later thatâs a joke. They wonât give me a number to speak to an advisor as itâs for new patients only. Been a customer for years this is unacceptable.
DONT USE THIS COMPANY!
Can you send my injections, I ordered on the 24th of june, you approved them but keep getting the same bloody automated response from you about issues with the pharmacy, if there was issues with pharmacy then you wouldn't be sending promotions and offers.
Ive used you for over a year now and youve ruined my weight loss journey!
I suggest you stop selling to customers and stealing there hard earned money. Your nothing but a scam!
I will never ever use this so called company ever again. Avoid!!
Took money not sending out the productâŠ
Took money not sending out the product refuse to communicate. Scam company
Please do not order from this company!!
Please do not order from this company, they take your payment upfront for weight loss medication and then do not deliver your product. I think the company has been dissolved if you look on companies however pretending to be trading by sending sales emails and stealing peoples money. AVOID AT ALL COSTS.
AVOID LIKE THE PLAGUE
Ordered on 18th July and still not received medication. I have been using since January this year with no problems but now itâs awful. It is impossible to contact them and I have had one pathetic response to my e mails. I am now putting on weight because of the prolonged break. Avoid like the plague
No delivery
I ordered a Mounjaro pen on 8th July and no delivery. They took the money from my account the day I ordered it. I've sent several messages and emails and received one reply 3 weeks ago saying they were experiencing supply problems but no further updates. I have asked for a refund but have heard nothing about that either, so I have no other choice but to pursue a refund/chargeback from my bank. It's so frustrating and disappointing because this business used to be trustworthy and reliable. But not any more unfortunately.
This company is an absolute scam!
This company is an absolute scam, they take your money and don't send the medication! Good luck trying to get a refund or get in touch with them after they stole your money! They will ignore you and block you on social media if you try to contact them. Everyone needs to report them, this is getting out of hand!! AVOID!!!
avoid this Slimming clinic
I started on the treatment plan 16 months ago with doctors consultation. Initially very good but the last 6 months has been shocking. I ordered my medication on 20 June 2025 and it has still not turned up. I have wrote many emails and no response. I am now going to contact my creditcard to be refunded. left with no medication and dont know what to do ! Avoid avoid this company
Order took too long to process evenâŠ
Order took too long to process even though I had emails daily from promotions saying you could get medication within a few days. I ended up having to have a gap between my treatment now which is never good.
Stay clear
They have zero customer service, you pay 220 for a 3 months supply, they'll send you 30 day supply after 10 days of them ignoring you regarding your health questions, ive sent approximately 8 to 9 messages and have had zero response, can only hope i get my money back
Absolutely rubbish
Absolutely rubbish
I was refused med because of my age which is ok
Getting my refund though is disgraceful
I paid on 23 June and as of today still not got my money back
Despite trying to contact several times regarding this I received No response
Handed over to bank to sort
AVOID LIKE THE PLAGUEâSHOCKING
IF I could give 0 stars I would. Ordered on 19/7 & by 4/8 still no update/order despite chasing several times. Ignores all emails & just send automated replies. Youve now abruptly ended my weight loss journey leaving me without any medication.. I had to claim a refund via the bank as they wonât refund you either !!
Same experience as the vast majority
Same experience as the vast majority. Paid for medication and nothing has arrived. I've requested a refund on numerous occasions but had no response. I've contacted my bank today and hope to get a refund through them.
Been advised that the legal definition of theft under Section 1 of the Theft Act 1968 is "the dishonest appropriation of property belonging to another with the intention of permanently depriving the other of it". This certainly seems a good example of what this company is doing.
Awful company
Awful company! order places 23/6/25, no updates, asked for a refund, ignore. used all portals, emails and messaging service. Rubbish responses, told me my refund would be processed and the patient supportteam would contact me - that was 7/7/25 - nothing! Having to go through my bank (Monzo) but takes time for a refund. Disgusting service and company!
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