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Iâve used this company a few times now and theyâve been great. Fast shipping. Yesterday I had an issue where I noticed the shipping address had gone through incorrectly on my order. It was evening an... ãã£ãšèŠã
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It this real? I ordered an item which never delivered to me. I am teying to contact the customer service but I can't find number. I filled an online form twice from the website to get update abo... ãã£ãšèŠã
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Got a good deal on a pair of trainers from The Sprts Edit, but delivery was slow as Evri lost them which was frustrating. Sofia from customer services was very responsive and arranged a replacement or... ãã£ãšèŠã
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***The EVRI driver delivered to a neighbour round the corner. I had to go to their house and get it from them The Sports Edit customer service were great, and did their best to resolve the matter***... ãã£ãšèŠã
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At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the worldâs most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, weâve got you covered for any activity. Shop with confidence, knowing youâre backed by M&Sâs legacy of trust, style and value. *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*
London, è±åœ
4.0
928件ã®ã¬ãã¥ãŒ
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Ordered the wrong item by mistake, waqar was quick to respond and extremely helpful. Would definitely recommend.
The Sports Edit ããã®åç
Hey Karen, thank you for your kind feedback! Weâre delighted to hear that everything was all sorted for you quickly.
Always here to help,
The Sports Edit Team
Waqar really helpful and impressed
The Sports Edit ããã®åç
Hi Paul, thank you for your positive review! We are so pleased to hear that Waqar was able to help with your query.
Always here to help,
The Sports Edit Team
I ordered something in error, I sent an email and had an almost immediate response to say they had cancelled the order and refunded me.
This was on Christmas Day ! So exceptional service
The Sports Edit ããã®åç
Hi Michelle, thank you so much for your 5-star review! Weâre really glad we could help get everything sorted quickly for you during this festive period. We truly appreciate you taking the time to share your experience.
Always here to help,
The Sports Edit Team
Really good experience ordering from this company. Ordered late at night and shipped and received in a day. Same with my partners order. Really happy with the service :)
The Sports Edit ããã®åç
Hey Imogen, thank you for the 5-star review! Weâre delighted everything arrived so quickly and that both orders went smoothly. Really appreciate you sharing your positive experience, and we look forward to welcoming you back again soon :).
Always here to help,
The Sports Edit Team
I ordered a pair of leggings for a Christmas present at the busiest time of year. My delivery was delayed with Evri so I contacted customer services. Waqar raised a query and it was resolved-receiving my parcel within a couple of days. Thank you
The Sports Edit ããã®åç
Hi Andrea, thank you for the wonderful review! Weâre so glad we could help get this all sorted for you just in time for Christmas, and weâll be sure to pass your kind words on to Waqar :).
Always here to help,
The Sports Edit Team
Great customer service from start to finish. Super responsive customer service with a personal touch.
Thanks
The Sports Edit ããã®åç
Hi Cameron, thank you so much for the lovely 5-star review! Weâre really pleased to hear you had a great experience and greatly appreciate your kind words.
Always here to help,
The Sports Edit Team
Customer service was great. I had ordered 2of same item in error. First one arrived then second one didn't. Customer service checked courier tracker and could see item undelivered. Refund was made immediately. So refreshing to have great customer service. Will definitely use this site again. Well done ð
The Sports Edit ããã®åç
Hi Catherine, thank you so much for your wonderful review! Weâre really glad we could help resolve this quickly, and greatly appreciate your kind. We look forward to welcoming you back again soon.
Always here to help,
The Sports Edit Team
Great company to deal with.
Goods as ordered
Delivery as specified
First time we have dealt with Sport Edit.
Jasmine Customer Service
Excellent
Thank you Jean and Eric
The Sports Edit ããã®åç
Hi Jean & Eric, Thank you for the wonderful 5-star review! Weâre so pleased your first experience with us was a great one, and weâll be sure to pass on your kind words.
Always here to help,
The Sports Edit Team
Excellent prices, products and speedy delivery. How it should work!!
The Sports Edit ããã®åç
Thank you so much for your very kind review! Weâre delighted to hear that youâre happy with your purchase from us :).
Always here to help,
The Sports Edit Team
Bought a pair of Nike metcons back in September. Fast forward 3 months and I experienced an issue with the product. I contacted sportsedit regarding the problem and found the service being offered and then provided was exceptional from Sofia. Very happy with the outcome and after service.
The Sports Edit ããã®åç
Hi Daniel, thanks so much for the 5-star review! Weâre really glad we could help get things sorted for you quickly, and weâll be sure to pass your kind words on to Sofia.
Always here to help,
The Sports Edit Team
I made an order in November and it has not arrived. I have sent three emails to the Sports Edit support email but have not received a reply to the query. I have also chased the delivery company myself directly but no luck so far. I'm not sure how long it will take to receive a response from Sports Edit and a refund. I would hesitate to order from this company if you want a reliable delivery and reasonable response time to queries.
The Sports Edit ããã®åç
Hi Lisa, thank you for your feedback, and weâre really sorry to hear about your delivery experience. Our team have been in touch regarding your order, and we apologise if this was previously missed. This certainly doesnât reflect the level of service we aim to provide. We can confirm that your query has now been fully resolved, and please accept our sincere apologies for the unexpected delay with your shipment.
Always here to help,
The Sports Edit Team
The Sports Edit ããã®åç
Hi Jasmina, thank you so much for the 5 stars! We really appreciate your support.
Always here to help,
The Sports Edit Team
The Sports Edit ããã®åç
Hi Catherine, thank you so much for your 5-star review! We really appreciate you taking the time to share your positive experience. We're thrilled to hear you're happy with your order and our service.
Always here to help,
The Sports Edit Team
My order initially arrived with the wrong items, which was quite disappointing â I received shoes and a sweater instead of what I had ordered, and the product I wanted was temporarily out of stock.
Fortunately, the customer service team handled the situation very well. They communicated clearly, sent me the correct products afterwards, and made sure everything was resolved neatly. Even though it started off a bit inconvenient, I really appreciate the friendly and helpful way it was taken care of.
The Sports Edit ããã®åç
Hi Claire, thank you so much for your honest review. We're really sorry again for the mix-up with your order, but glad our team could get everything sorted for you quickly and with care. We truly appreciate your patience, and kind words
Always here to help,
The Sports Edit Team
5 star service from Jasmine at The Sports Edit. I received my item and there was a mark on it so I contacted The Sports Edit and was offered a partial refund to rectify the issue, very happy and great service, thank you
The Sports Edit ããã®åç
Hey Shelley, thank you for your very kind 5 star review! We are so pleased to hear that our team were able to help resolve your query quickly, and that you had a great experience with us.
Always here to help,
The Sports Edit Team
I was nervous about ordering because of the negative reviews but I shouldn't have worried, easy ordering with a good discount and I received my order within 2 days with regular order & delivery updates.
The Sports Edit ããã®åç
Hi Hannah, Thank you so much for your lovely review. Weâre really pleased to hear everything went smoothly for you, and we truly appreciate your support.
Always here to help,
The Sports Edit Team
I havenât ordered with sports edit before but they sell a lovely range of clothes.
I bought some lounge wear for my holiday this weekend but Evri messed up with delivery and ignored my instructions, so I couldnât find where they had delivered the package.
Initially, customer service was very quick. I then asked for a help to locate the item (hoping for the parcel to be found or I could get a reshipment as it could still get to me in time), however, they then didnât reply until three days later. They did eventually offer a full refund which was great if them, so I will order from them again in the further when there isnât a time constraint.
The Sports Edit ããã®åç
Hey Felicia, thank you so much for your positive review! We really value your feedback regarding this, and we greatly appreciate your patience during this busy time of year. If you need anything in the future, we will always be here to assist
Thank you again,
The Sports Edit Team
Excellent customer service. My parcel went missing, which was Evri's fault rather than The Sports Edit. My issue was handled quickly and professionally, and the refund was arranged without any problems. Thank you, Jasmine, for the support.
The Sports Edit ããã®åç
Hey Waldemar, thank you so much for your lovely review! We are so glad to hear you have had a great experience speaking with our team, and really appreciate you taking the time to rate us 5 stars :).
We are always here to help,
The Sports Edit Team
Prompt response to a mixup, not of Sports Edit's fault. Evri semed to have mashed up my order with someone else's and supplied three teeshirts and a pair of shorts instead of a pair of tainers and socks! Jasmine sorted it out very promptly and I will donate the unwanted clothes to a good cause - some one will enjoy them I'm sure
The Sports Edit ããã®åç
Thank you so much for your positive review! Weâre really sorry to hear you had issues regarding your shipment, but pleased to hear that our team had everything resolved for you super speedy.
Always here to help,
The Sports Edit Team
I made an order during Black Friday sales for a shoe and had to cancel - sportsedit responded quickly after emailing and refunded /cancelled orders without any issue.
would love to buy from them again.
The Sports Edit ããã®åç
Hey Jeffrey, weâre really pleased to hear that we could help, thank you so much for your very kind review!
Always here to help,
The Sports Edit Team
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