The customer service is wonderful. I've found the people who offer their services to be professional, helpful, even educational for me, teaching me the ropes as I've learned as a writer and publish... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My writer, editor, and cover designer at The Urban Writers are excellent. So much better than the AI drivel that so many others are using these days. I know they are real professionals doing their o... もっと見る
I worked on a number of books now with The Urban Writers and a number of their professionals throughout the processes of creating those books. As a busy professional trying to build a book business,... もっと見る
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My graphic artist, Polly Arts, has done an amazing job with my covers! Skilled and swift, with the knowledge of what my covers need to appeal to readers. My experience with her, and Urban Writers h... もっと見る
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企業情報
当該企業による記述
Connecting customers with freelancers through a collaborative and intuitive workspace that provides a seamless experience for all users. We are an invaluable resource that brings customers and freelancers together, saving them time and money. We empower customers to focus on the big picture while our freelancers pay attention to detail. We are simplifying content creation through innovation and removing barriers to make successful collaboration between customers and freelancers an attainable reality.
連絡先
60 Atlantic Avenue Toronto, M6K 1X9, Ontario, カナダ
- +1 (855) 742-0902
- support@theurbanwriters.com
- theurbanwriters.com
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I got great results
There's just a little bit of a learning curve to get used to the system. But the writers and editors I've worked with have been great!

theurbanwriters.com からの回答
My initial writer was severely behind…
My initial writer was severely behind the deadline, and just went on vacation without notice, and I attempted calling to get support or advice, which was super clunky; I was always diverted to the dashboard, which doesn't really serve to fill requests. Any information I got back was vague on next steps; and even though it was my first publishing adventure (which I eventually finished), nearly all the folks past their stated deadline. Overall the product was decent; not sure yet if I'll be using them for my next book.

theurbanwriters.com からの回答
Fast, efficient, and effective
Sam is very responsive to requests and changes. He strives to provide the highest quality possible, ensuring I am always delighted with the finished product.

theurbanwriters.com からの回答
Love our Freelance Success team
Really love our Freelance Success team at TUW. They're always willing to help and guide where needed. Their support is amazing and helps me as a designer on the platform to achieve the best quality of work.

theurbanwriters.com からの回答
Completely fail their customers consistently in so many ways
More lack of consistency across their platforms but especially staff. Staff do not get back to you and when they do they only have their half of the story. They do not know the history of the company recently therefore make poor decisions and try to push inaccurate representations onto you. They don't tell you the whole story, and unfortunately, you find that out the hard way. Every new staffer I've met never has a clue about the history of what I am asking about. It is all rigged to make their path easy not the customers. I've been berated by new staff about items that were not even in play at the time. I spent $8000 Australian and don't feel I got my money's worth in any way. I wasn't supported, was not told anything they later brought up to cover up stuff, they do not bother to even answer emails most of the time, and then play dumb when they do. They see newcomers as fair game for a scam really. Communication was awful considering they are all communication specialists. They would have had five times that business already if they treated me with anything but disdain. Be very wary folks. You might get to the end but it will be hard slog and they will use your ignorance of how these things work to prosper further from you. Sad but true. It has to be good business for the customer as well as the business.

theurbanwriters.com からの回答
Professional and Experienced
I was extremely pleased with the team that I was able to work with. They were very professional and assisted me in bringing my book to life. I look forward to many more projects with The Urban Writers.

theurbanwriters.com からの回答
Professional and friendly service
I enjoyed working with people from urban writers in every area. Really professional and friendly people. Thanks

theurbanwriters.com からの回答
They took the load off of me having to…
They took the load off of me having to come up with "content" as I told my story. They made it very easy for me as a workaday person who can't devote that kind of time to writing right now.

theurbanwriters.com からの回答
The Urban Writers is too expensive
I used The Urban Writers to do book covers for Amazon books. The cover design was very good, but they are way more expensive than Getcovers. I will not use The Urban Writers to do book covers again.

theurbanwriters.com からの回答
Not quality work/ Massive AI usage
I've worked with four ghostwrites all have used AI to write the book/outline. I do recognize AI when used and I know it makes it easier but I specially requested no AI usage and to be original. The sentences are very monotone and does a lot of telling instead of showing on two of my books in progress. They'll pretend that they're not using AI but they most definitely are. Nuances such as straight quotation marks instead of curly/ telling vs. showing/ cringy dialogue/ characters not consistent.

theurbanwriters.com からの回答
Really great ecperience
As a newbie, everyone was very patient and explanatory. Also, anytime I needed to use the help function the team was very quick and helpful.

theurbanwriters.com からの回答

theurbanwriters.com からの回答
Helpful and top notch
Helpful and top notch All if the writers, editors and formatters and cover design were patient with me as a new publisher. The quality was top notch. All incorporated feedback.

theurbanwriters.com からの回答
Delivered the project to an excellent…
Delivered the project to an excellent standard. Took on board feedback throughout the process. Great two way communication throughout and I will be looking to use them again going forward on the right project.

theurbanwriters.com からの回答
Brought My Book to Life
I can't say enough about the invaluable assistance I received from The Urban Writers. They were with me every step of the way -- and all of the professionals I worked with were excellent -- from the writer to the editor to the graphic designer!
Equally important was the technical support I got whenever I ran into an issue I didn't understand -- or needed guidance along the way. They were prompt at answering my questions and were knowledgeable and encouraging.
I'm so proud of the product we produced together!

theurbanwriters.com からの回答
I used the urban writers to help me achieve my dream of publishing a book
I used the urban writers to help me write a book using combination of AI (KIP) and humans. I was so happy with the result. From collaborating with the writer, editor, proofreader and cover designer to getting help from the chat team when I forgot to add information upfront, this was such an easy process. Thanks to TUW team I have now published my first book.

theurbanwriters.com からの回答
My Sales Instructor was very easy to…
My Sales Instructor was very easy to deal with. As it turned out, in the past he also wrote one of my Travel Manuscripts. His knowledge of what to do and how to do it was as expected. I will enjoy working with him again. R. Kagels

theurbanwriters.com からの回答
Good for first time authors…
The platform needs to be faster to provide enhanced communication for its clients. This is because we're all around the world, and the live chat wasn't always available for instant responses. In saying that, when l did see it was available for a live chat it was great, as l was able to achieve a lot more. I have chosen to go elsewhere, and pay again, to get my bookcover completely redone, as it was not unique enough and not really my vision. The person who did the work said he did his best, and l guess one can't ask for more. Generally it's been a great learning process for me. It took overall far too long, even if l exclude the Christmas period. Good for a first book experience.

theurbanwriters.com からの回答
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