Been in Strategic Traders with Mike and I have been trading live with Jeff using the One‑and‑Done strategy at market open, followed by order flow and Striker levels. The approach is exceptionally... もっと見る
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I’ve been using Tickblaze software for anlmost two years annd I anm relatively new and it’s been really nice and easy to use. There’s always something new, with regular upgrades that keep us inform... もっと見る
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The Tickblaze web platform is very unstable. When I place a trade and try to cancel it, the platform often won't let me. Sometimes it logs me out unexpectedly. When switching time frames, the cand... もっと見る
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I am wondering if any algo user is consistently making $ with any one of the algos? How about the company Tickblaze itself? Any real-time trading results? Plenty of the algos have been out now long en... もっと見る
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企業情報
当該企業による記述
Tickblaze is a cutting-edge platform blending discretionary and quantitative strategies for optimal trading efficiency. Offers comprehensive market access and a community for strategy sharing, with tools for strategy development in C# and Python.
連絡先
Ottawa, カナダ
- support@tickblaze.com
- tickblaze.com
3.9
ほぼ満足
2205件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Best support in the business
Best support in the business. Prompt, polite and knowledgeable. They go above and beyond expectations.
2026年6月17日
Tickblaze からの回答
Thank you for taking the time to share your feedback, Terry.
We're sorry to hear that Tickblaze did not meet your expectations. We understand that every trader has different preferences, goals, and requirements when it comes to trading software.
We appreciate all feedback, as it helps us continue improving both our platform and the overall user experience. Thank you for giving Tickblaze a try, and we wish you all the best in your trading journey.
Has potential
Let me me start with what I like.
This platform has amazing technology! If you are a prop trader, their membership and access to their academy usually come with your platform. Really great education material. Their morning trade room is fantastic! Their indicators and algos do what they say they will do and if you have any trouble, they always have a zoom call you can hop on for support on Thursdays. From this standpoint of education and tools, you will not beat them. I am a huge fan of their Trendbreak Signal System (worth the money), in combination with their Swing Structure and Striker indicators (native). That is my winning combo.
Now for the bad.
The platform is extremely glitchy. Their web based platform has all sorts of server connection issues. I do not use it because I do not feel it is reliable yet. You need you use the desktop version which also has sorts of bugs and connection issues. A month ago my charts for stocks were not working, major stocks like AAPL. Just this week, on 6/8/2026, across all my prop firm broker accounts, I received "Broker Error - No such host is known." API Code: 443. It resulted in a rogue trade that I caught later when it reconnect costing me half of my morning profits. However, the most disastrous part was not all of my day's trade data was transmitted to my prop firm brokers. So, I ended the day with a net negative PNL instead of net positive PNL, even though my platform dashboard shows a positive. Thus, negatively affecting all my accounts and evaluations.
An easily solution for Tickblaze support would be to simply resend my trade data and verify broker logs, however, it has been days and neither I nor my prop firm brokers have heard from their support team. These are just two examples of some major issues I have had. The most common is data disconnecting, which is horrifying if you are in a trade.
So my final evaluation is that Tickblaze has amazing potential but is lacking on execution. Until they can work out the bugs of their current products and timely support their current users, I would not recommend this platform.
2026年6月10日
自発的なレビュー
Tickblaze からの回答
Thank you for taking the time to share such detailed feedback.
We sincerely appreciate your kind words regarding the education, trade rooms, indicators, algos, and support resources. It's great to hear that you've found value in the Academy and the tools available on the platform.
At the same time, we understand your concerns regarding platform performance and connectivity. We take reports involving data, broker connectivity, and trade synchronization very seriously, and our team continues to work closely with users and partners to investigate and resolve reported issues.
We also want to note that our support team has been actively engaged regarding the concerns raised and continues to review cases as information becomes available. Feedback like yours is invaluable as we continue improving the platform and overall trading experience.
Thank you again for your candid feedback and for being part of the Tickblaze community.
Cristy
Wonderful customer service
2026年6月5日
Tickblaze からの回答
Thank you for your review, Natalia!
We're delighted to hear that you had a positive experience with our customer support team. Providing timely and helpful assistance is something we take great pride in.
We truly appreciate your support and thank you for being part of the Tickblaze community!
Cristy
I have been trading live with Jeff…
Been in Strategic Traders with Mike and I have been trading live with Jeff using the One‑and‑Done strategy at market open, followed by order flow and Striker levels. The approach is exceptionally streamlined, and as long as you maintain disciplined risk management, it’s hard to go wrong.
I also completed the Order Flow Boot-camp with Shawn and Jeff, which has been a true game‑changer, totally simplifying order-flow. The depth of insight, the structure of the material, and the practical application make it well worth the investment. I genuinely wouldn’t want add more to this I suppose the less the more.
2026年6月5日
自発的なレビュー
Tickblaze からの回答
Thank you for the wonderful review, Valentine!
We're thrilled to hear that you've found value in both the live trading sessions and the Order Flow Bootcamp. Our goal is to make complex trading concepts more practical, structured, and actionable, so it's great to know the training and strategies have had such a positive impact on your trading journey.
We truly appreciate your support and trust in our team. Wishing you continued success in the markets, and thank you for being part of the Tickblaze community!
Cristy
So far I haven’t been able to load more…
So far I haven’t been able to load more than one algo and that was for
One day. System doesn’t seem all that intuitive and getting a little frustrated
Actually I contacted support a second time at which pint they were extremely helpful, no complaints about their service. My initial feedback about set up though still stands, I am struggling with loading the other algos. I will reach out to support again for further assistance
2026年6月3日
Tickblaze からの回答
Thank you for your feedback, Rob.
We're sorry to hear about your experience and understand how frustrating setup and configuration challenges can be when you're eager to get started.
After reviewing our records, we can confirm that our support team reached out to assist with the issues you reported, but we did not receive a response. We'd still be happy to help and encourage you to reconnect with our team so we can work through any remaining setup concerns.
We appreciate your feedback, as it helps us continue improving both the platform experience and onboarding process.
Wait at least a year before using this platform
Tickblaze is the prettiest, most powerful, versatile trading platform that I have ever seen in over 20 years of trading. To bad it does not work consistently. Two major complaints: 1) charts paint about 5-10 seconds behind actual price moves, while trading the NQ you can imagine what a disaster this becomes rather quickly; 2) platform has a huge, acknowledged glitch that will not allow you to close a trade, when trying to close the trade, the platform immediately reopens the position. Nothing you can do to stop this until all your money is gone (or you reach the stop limit for a prop trader account).
Customer service is very good, quick, responsive, helpful. That is small consolation when your money is gone.
My suggestion, come back in a year and give this platform a try after it has become more stable.
2026年6月3日
自発的なレビュー
Tickblaze からの回答
Thank you for your feedback, Lee.
We appreciate both your candid comments and your recognition of our customer support team. We understand how important platform stability and execution reliability are to traders, and we take concerns like these seriously.
Our team has been actively working with users to investigate reported issues and continuously improve the platform experience. Feedback such as yours plays an important role in helping us identify areas for improvement and prioritize ongoing enhancements.
Thank you for taking the time to share your experience and perspective.
The Tickblaze web platform is very…
The Tickblaze web platform is very unstable. When I place a trade and try to cancel it, the platform often won't let me. Sometimes it logs me out unexpectedly. When switching time frames, the candles frequently show gaps or become very laggy.
I have already contacted support about these issues and even provided video evidence, but I have not received a response.
At the very least, please provide an update. If the web platform is known to have issues, let users know, recommend not using it, or suggest an alternative platform until the problems are resolved.
2026年5月29日
Tickblaze からの回答
Thank you for your feedback, Marc.
We're sorry to hear about your experience. We take reports regarding platform stability and performance seriously and appreciate you taking the time to provide detailed information and video evidence.
After reviewing our records, we can confirm that our support team reached out regarding your case but unfortunately did not receive a response. We'd still be happy to continue investigating the issues you've reported and encourage you to reconnect with our support team so we can assist further.
Feedback like yours helps us continue improving the platform, and we appreciate the opportunity to address your concerns.
Excellent customer support
Trying to understand how the platform works when entering trading tickets is very important to me. Therefore, customer support is very important to me. Tickblaze is very well set up for that, quick answers, made the difference.
2026年6月2日
Tickblaze からの回答
Thank you for your review, Victor!
We're delighted to hear that our support team was able to make a difference. We know how important it is to have timely assistance when learning a new platform and managing trades, and we're committed to providing the guidance traders need along the way.
We appreciate your support and look forward to being part of your trading journey.
Amazing Platform
I was sad when I joined and then heard the prices had gone up, but now I’m happy and positive because I heard Shawn offers super cool, cheap discounts every so often, especially on big holidays!
It's wonderful to see the potential for growth and expansion. Observing the trading sessions with Mr. Jeff and his colleague highlighted the incredible value Tickblaze products offer. I was eager to commit, and learning about the updated pricing structures for these high-demand tools is a testament to their continuous development and increasing sophistication.
I am particularly interested in their innovative indicators, such as "One & Done" and their advanced support-and-resistance tools. The pricing reflects the significant research and development invested, especially for powerful indicators like the ORB with its unique offset and risk parameters, and the SMC indicator, which offers specialized advantages even when compared to free alternatives. The annual maintenance fee ensures continued access to unparalleled support and constant improvements, guaranteeing that the platform remains at the forefront of trading technology. This proactive approach to pricing emphasizes a value-driven and sustainable model, fostering a thriving community.
Mr. Jeff truly stands out as a knowledgeable and transparent individual, and his dedication to providing value is evident. I am enthusiastic about the future of Tickblaze, confident that their commitment to innovation and user satisfaction will lead to even more exciting developments and opportunities for success.
2026年6月1日
自発的なレビュー
Tickblaze からの回答
Thank you for the thoughtful review, Neil!
We're grateful for your support and are thrilled to hear that you recognize the value behind the platform, our products, and our ongoing commitment to innovation. Our team works hard to continuously improve the technology, education, and support we provide, so it's rewarding to know those efforts are making a positive impact.
We truly appreciate your confidence in Tickblaze and are excited to continue helping traders grow with new tools, enhancements, and opportunities in the future. Thank you for being part of the community!
Cristy
Trades popped up without me initiating…
Trades popped up without me initiating them. So many bugs in this platform, no consistency. Works good for a few days and then trades show up that weren't executed by me.
2026年5月29日
Tickblaze からの回答
Thank you for your feedback.
We're sorry to hear about your experience. We understand how frustrating unexpected platform behavior can be and appreciate the opportunity our team had to assist you with your concerns.
Feedback like yours is important to us and helps us continue improving the platform and overall user experience.
Terrible platform
Terrible platform. Lots of bugs after migration from Rithmic. Data connection errors, trade copier that is losing connection all the time. Makes me feel very uncomfertable as a trader.
2026年5月29日
Tickblaze からの回答
Thank you for your feedback. We're sorry to hear that your experience has not met expectations.
We understand how important platform stability, data connectivity, and trade execution reliability are for active traders. We also appreciate that our team had the opportunity to work with you and assist in investigating the issues you reported.
We appreciate you taking the time to share your concerns.
My balance every day starts out…
My balance every day starts out different. Again yesterday my balance was $500 less than it should’ve been.
Now today the webtrader platform freezes and I can’t close my position. So I open the desktop Tickblaze and close the position manually. Go back into webtrader and the position is still open. WTF! I can’t trade this mess.
I have received no compensation for my time of sending 40 plus emails about my account balance being off ( negative) when I made money !
2026年5月27日
Tickblaze からの回答
Thank you for sharing your experience. We're sorry to hear about the frustration you've encountered.
We understand how concerning it can be when account balances appear inconsistent or when platform performance impacts your ability to manage positions. Our team has been actively assisting and communicating with you regarding the concerns you've raised, and we appreciate the time you've taken to work with us throughout the process.
We take reports like these seriously and continuously investigate and address issues to improve both platform reliability and the overall user experience. Thank you for your feedback, as it helps us continue refining our products and support services.
The Academy for Success
The Academy has many different trade strategies that are useful and work well. Amazed at the many different lessons and information on how to be a better trader
2026年5月28日
自発的なレビュー
Tickblaze からの回答
Thank you for your review, Arthur!
We're delighted to hear that you're finding value in the Academy and the wide variety of trading strategies and educational content available. Our goal is to provide traders with the knowledge, tools, and guidance needed to continue developing their skills and confidence in the markets.
We appreciate your support and are grateful to be part of your trading journey. Wishing you continued success and growth as a trader!
Cristy
YoYou state one thing in the terms and conditions on your website, but then, after a long time, it turns out it's not true. You state that you can test Forex and Crypto data without limits, but then i
You state one thing in the terms and conditions on your website, but then, after a long time, it turns out it's not true. You state that you can test Forex and Crypto data without limits, but then it turns out that's not true, and even those stated terms are limited to 8,000 ticks. This is simply unfair.
2026年5月20日
Tickblaze からの回答
Thank you for your feedback. We're sorry to hear about your experience.
We strive to be as transparent as possible regarding our data offerings and platform limitations.
We appreciate you taking the time to share your concerns, and your feedback has been passed along to the appropriate team for review.
I have three voice messages and two…
I have three voice messages and two emails ,but no one contacted me to help resolve my issue.
2026年5月11日
Tickblaze からの回答
Hi Thomas,
Thank you for sharing your feedback. We’re sorry to hear that your experience has been frustrating.
We checked under the email address provided but were unable to locate a support ticket associated with it. Please email us directly at support@tickblaze.com so our team can properly review your concern and assist you further.
Thank you for your patience.
Cristy
So far great ..It is very advance d…
So far great ..It is very advance d software ..and they keep improving it...The support also is great so far ..Had a lot of question and issues, which were all replied within a about a day ..seem to be genuine and honest ...
2026年5月21日
自発的なレビュー
Tickblaze からの回答
Hi Oz,
Thank you so much for the thoughtful review. We’re glad to hear that your experience with Tickblaze has been great so far and that you’re seeing the value in the platform’s advanced features and ongoing improvements.
We also appreciate your kind words about our support team. We’re happy to know your questions and issues have been answered in a timely and helpful way.
Thank you for your trust and support. We’re grateful to have you in the Tickblaze community.
Cristy
Tickblaze has been an amazing platform…
Tickblaze has been an amazing platform with two different languages to write algos and indicators in...
2026年5月22日
自発的なレビュー
Tickblaze からの回答
Hi Eric,
Thank you so much for the great review. We’re glad to hear you’re enjoying Tickblaze and the flexibility of being able to write algos and indicators in both C# and Python.
Our goal is to give traders and developers a powerful, flexible environment to build, test, and trade their own ideas.
We truly appreciate your support and are grateful to have you in the Tickblaze community.
Cristy
I requested to swap one of my purchases…
I requested to swap one of my purchases with a different product. Support was very helpful and arranged everything for me.
2026年3月19日
自発的なレビュー
Tickblaze からの回答
Hi Ginette,
Thank you so much for the kind review. We’re glad to hear that our support team was able to help arrange your product swap smoothly.
We truly appreciate your support and are happy we could help you find a better fit.
Cristy
It starts with Sean
It starts with Sean genuine and company is best in the business
2026年5月22日
自発的なレビュー
Tickblaze からの回答
Hi Wayne,
Thank you so much for the kind words. We truly appreciate your recognition of Sean and the heart behind Tickblaze.
Our team is grateful for your support, and we’ll continue doing our best to serve traders with the same level of care, integrity, and commitment.
Cristy
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