Tickblaze レビュー 2,205

Tickblaze からの回答

2026年5月21日

Hi Gaboru,

Thank you so much for the kind words. We truly appreciate your trust and support.

Our team will keep doing our best to provide a great experience for traders like you. We’re grateful to have you in the Tickblaze community.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Jason,

Thank you so much for the great review. We’re glad to hear you’re enjoying the education and offers from Tickblaze.

Our goal is to keep bringing traders valuable tools, training, and opportunities that support their growth, so your feedback means a lot.

We truly appreciate your support and are grateful to have you in the Tickblaze community.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Jim,

Thank you so much for the thoughtful review. We truly appreciate your kind words about Tickblaze and our products.

We’re also grateful for your patience as we continue working through platform improvements. While we know issues can be frustrating, our team is committed to addressing them, learning from trader feedback, and continuing to make the platform stronger.

We appreciate your support and are glad to have you in the Tickblaze community.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Dan,

Thank you so much for the wonderful review. We’re really glad to hear that your first three months with Tickblaze have been a positive experience.

It means a lot to know our team was able to get back to you even on a Sunday and help you quickly. We genuinely do care about our traders’ success, so hearing this kind of feedback is incredibly appreciated.

We’re grateful to have you in the Tickblaze community and look forward to continuing to support you.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Steve,

Thank you so much for the wonderful review. We’re really glad to hear that your experience with Tickblaze support has been excellent.

Our team works hard to make sure traders get the help they need, whether it’s with the platform, add-ons, or general questions along the way. It means a lot to know that they’ve been able to come through for you consistently.

We truly appreciate your support and are grateful to have you in the Tickblaze community.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Brian,

Thank you for sharing your feedback. We’re truly sorry to hear how frustrating your experience has been, especially when platform stability affects your ability to manage trades with confidence.

We appreciate you recognizing that our support team has been helpful and friendly, but we also understand that kindness alone does not resolve the urgency of technical issues during active trading. Reports involving trade management, connection stability, and order execution concerns are taken seriously, and we want to make sure your case is reviewed properly by the right team.

If you have not already done so, please reach out to our support team with the specific account, trade examples, timestamps, and details of what happened so we can investigate further. If you already have an open ticket, we’ll continue working with you there to better understand the issue and help move it forward.

We appreciate the feedback and are continuing to work on improving platform stability, trader experience, and support response around urgent technical concerns.

Cristy

Tickblaze からの回答

2026年5月21日

Hi William,

Thank you for sharing your feedback. We’re sorry to hear that your experience with Tickblaze and the masterclass did not meet your expectations.

We understand your concerns around chart time frames, order management preferences, and account metrics, especially when you are comparing workflows across different platforms. Your feedback is important, and we’ll make sure these platform-related points are passed along to the appropriate team for review.

Regarding the masterclass, we’re sorry it felt more promotional than expected. The goal was to provide trading education, strategy context, and show how certain tools can be applied in real trading workflows, but we understand that your takeaway was different and that is valid feedback for us to review internally.

We also know our team has already been in communication with you, and we’re still willing to continue working with you directly to review your concerns and help explore the best available path forward.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Anthony,

Thank you for bringing this to our attention. We’re sorry to hear that your issue is still unresolved.

That is not the experience we want you to have, and we understand how frustrating it can be when a concern remains open longer than expected. We’ll make sure your existing ticket is reviewed again so our team can better understand what is still pending and continue working toward a resolution.

We appreciate your patience, and we’ll do our best to get this properly looked into.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Brian,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with platform issues and support turnaround time has been frustrating, especially when it affects your trading workflow.

We understand that when a bug or technical issue comes up, timing matters. Your concern about faster response and resolution times is valid, and we’re taking this feedback seriously as we continue improving both the platform and our support process.

Our team would like to review your case further through your existing ticket so we can better understand the specific issues you experienced and make sure they are properly looked into.

We appreciate you bringing this to our attention, and we hope to have the opportunity to restore your confidence in Tickblaze.

Cristy

Tickblaze からの回答

2026年5月21日

Hi Hira,

Thank you for sharing this. We’re genuinely sorry to hear how frustrating this has been, especially when connection stability and account status accuracy directly affect your confidence while trading.

Our team takes reports like this seriously, and we’d like to review your case in detail so we can better understand what happened with the connection drops, account status discrepancies, and any issues you experienced when opening or closing trades. We also understand your concern about platform updates and communication, and we’ll make sure this feedback is passed to the appropriate team for review.

For clarity, PropShopTrader is a separate company and support team, but we are happy to work with you on the Tickblaze platform side and coordinate where needed to help investigate the issue properly.

Please continue working with us through your existing support ticket so our team can look deeper into your setup, connection logs, and account-related concerns. We want to help resolve this and earn back your confidence.

Cristy

Tickblaze からの回答

2026年5月14日

Hi Ed, thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how disappointing it can feel when you’re waiting for help.

We did want to kindly clarify that our team member, Jeffre, sent a detailed response on Ticket #98644033 eight days ago. It looks like we haven’t received a follow-up from you on that reply yet.

For your convenience, we’ve forwarded the response to you again for reference. We’re still happy to help and would be glad to continue assisting you through the open ticket so we can work toward a resolution together.

Cristy

Tickblaze からの回答

2026年5月14日

Thank you so much, Md. Mustaun! We’re glad to hear Tickblaze is working well for you and that you’re able to learn it online.

We truly appreciate your support!


Cristy

Tickblaze からの回答

2026年5月14日

Thank you, Marc. We appreciate you taking the time to share your thoughts and questions.

Automation is an important topic, and we understand why traders want as much information as possible before deciding what fits their trading style. Your feedback is helpful as we continue improving how we present product education, platform tools, and marketplace resources.

We appreciate your interest in Tickblaze and thank you again for your review.

Cristy

Tickblaze からの回答

2026年5月14日

Hi Dr. Jaime, thank you for sharing your feedback. We’re sorry to hear that your support experience did not meet expectations.

We understand how frustrating it can be when you need help and the response does not feel timely or helpful enough. While our team has been working through a higher volume of requests, we know that every customer still deserves clear and useful support.

We’d be happy to take another look at your case and help review what happened. Please continue working with us through your open ticket so our team can assist you further.

Cristy

Tickblaze からの回答

2026年5月14日

Thank you so much, Megan! We’re happy to hear that you’re finding Tickblaze easy to use and learn.

We truly appreciate your kind words and your support!

Cristy

Tickblaze からの回答

2026年5月14日

Thank you so much, Wil! We really appreciate your honest feedback and your patience as Tickblaze continues rolling out major updates.

We’re glad our team was able to respond quickly and get you back to trading within a reasonable time. We know updates can come with a few hiccups, but we’re excited about where the platform is headed, especially with the web version now in beta.

Thanks again for sticking with us and growing with Tickblaze!

Cristy

Tickblaze からの回答

2026年5月14日

Hi Steve, thank you for sharing your feedback. We’re sorry to hear about the trouble you’ve had executing trades on the desktop platform and that your support experience has not met expectations.

That’s not the level of experience we want for any Tickblaze user. We’d like our team to take another look at your case and review what may be preventing trades from executing properly on your primary computer.

Please continue working with the team through your open ticket so we can investigate this further and help move this toward a resolution.

Cristy

Tickblaze からの回答

2026年5月14日

Thank you so much, Doug! We really appreciate your honest and thoughtful review.

We’re glad to hear you’re enjoying the design, building custom indicators, and seeing the potential in TickBlaze. You’re absolutely right that we’re continuing to grow, improve, and refine the platform, and feedback from traders like you helps us get better every step of the way.

We truly appreciate your patience, support, and willingness to grow with us!

Cristy

Tickblaze からの回答

2026年5月14日

Hi Pete, thank you for sharing your feedback. We’re sorry to hear about the trouble you’ve experienced with your setup and data connection.

That’s definitely not the experience we want for any Tickblaze user. The PropShopTrader team has acknowledged your ticket, and we’d like to take another look at your case to help review what may be causing the issue.

Please continue working with the support team through your open ticket so we can investigate this further and work toward getting this resolved for you.

Cristy

Tickblaze からの回答

2026年5月14日

Dear Donald,

Thank you so much! We’re glad our team was able to answer your question quickly. We truly appreciate your 5-star review and your support!

Cristy