Ordered 3 pigs - no confirmation sent monies taken Left 3 days contacted customer service bot - useless no order found Asked for a human who found order in seconds Dispatch next day arriva... もっと見る
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Ordered on a Monday lunch break delivered by breakfast Wednesday! It wasn’t something I’d seen before so I was sceptical but I was given updates from Royal Mail along the way. Can’t fault the company... もっと見る
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Great christening present 🎁 I have had three now and my four year old granddaughter loves putting her money in and learning how to save and you can open up the bottom so no smashing the pig to get th... もっと見る
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After ordering a tilly pig for a birthday present, I found the pig had a few surface cracks. On contacting tilly pig, I was contacted back by Kat. I sent photos and the information she had asked for.... もっと見る
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企業情報
当該企業による記述
Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection of piggy banks (aka "money boxes") is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time. Our Mission and Products We create handcrafted, ceramic piggy banks that are as unique as the children who own them. Each money bank can be a custom gift with a personalised name and message, making it the perfect gift for milestones like a christening, birthday, or baby shower. Beyond just a place to store cash, our Tilly Pig collection acts as a tangible tool for parents and grandparents who want to teach their little ones about financial literacy for kids. By giving children a special place for their pocket money, you can help them visualise their savings grow, making the process both rewarding and fun. Teaching and Giving Our products are specifically designed for kids to make saving an engaging and exciting activity. We help you give a gift that truly matters, providing a foundation for a healthy financial future. Whether you're a parent looking for a way to get your child interested in money management or a relative searching for a memorable newborn gift, Tilly Pig has a saving solution for every young person. Join our community and discover how our cute piggy banks can empower the next generation of savers. Visited www.tillypig.com today to discover our imited edition piggy banks that help you raise responsible little savers.
Discover Tilly Pig!
当該企業による記述
- Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time.
Our Promise
Easy Returns
We really hope you love everything in your order —but if something’s not quite right, we’re here to make things easy. The return process depends on where you’re located. Returns from the UK: Returns are free when you use our Royal Mail Tracked Returns service; You have 28 days from dispatch to return your item. Returns from outside the UK: You have 40 days from dispatch to return your item
連絡先
PO Box 9438, BH15 9HR, 英国
- support@tillypig.com
- tillypig.com
Discover amazing gifts today
4.4
優良
195件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Tilly Pig からの回答
Ruth,
We're happy to hear that your daughter is pleased with her pig! Thank you for sharing this positive feedback with us; we appreciate it.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig Team
Lovely piggy banks with a print on them…
Lovely piggy banks with a print on them of people's favorite theme.
I bought Winnie the pooh and Harry Potter for family members for xmas and they were thrilled with them
2025年8月21日
Tilly Pig からの回答
Pauline,
We're happy to hear that your family members were thrilled with the Winnie the Pooh and Harry Potter piggy banks! Thank you for sharing this positive feedback; we appreciate it.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig Team
Very upset
Very upset. My grandsons pig arrived damaged. Replacement arrived damaged and Tilly pig were not interested in doing anything about it......clearly there is an issue with the harry potter style. So I spent full price and have 2 damaged pigs. Not happy at all. Very poor customer service
2025年12月27日
Tilly Pig からの回答
Simone,
We're very sorry the Tilly pig arrived damaged and the replacement also had issues. We appreciate you bringing this to our attention.
One of our members will be in touch via email to assist you further with this inquiry.
Tilly Pig Team
I brought for my great nieces and…
I brought for my great nieces and nephew for Xmas. They loved them
2025年11月26日
Tilly Pig からの回答
Laura,
We're happy to hear that your great nieces and nephew loved the gifts you brought for them at Christmas! Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig Team
Great product and great price
2025年9月3日
Tilly Pig からの回答
Alan,
We're happy to hear that you had a great experience with our product and its price. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig Team
Disappointed about the way my order was…
Disappointed about the way my order was dealt with you didn’t advise that it was out of stock when I ordered I had to contact you about updates on when I would receive it I eventually received it on the whole I am happy with product but your customer service needs to be looked at
2025年11月14日
Tilly Pig からの回答
Sheila,
Thanks so much for taking the time to leave your feedback — we really appreciate it. I’m glad to hear you’re happy with the product, and we’ll definitely take your comments on board as we continue improving the experience.
The Koin Club Team
Tilly Pig からの回答
Jill,
We're so happy to hear that you found the perfect gift for your new granddaughter! Thank you for sharing your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Tilly Pig からの回答
Christine ,
We're happy to hear that you found our firm efficient. Thank you for your positive feedback; we appreciate your willingness to use us again.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Website was easy to use
Website was easy to use. Moneybox arrived very well packaged and is perfect for my young granddaughter.
2025年11月10日
Tilly Pig からの回答
Rosemarie ,
We're happy to hear that the website was easy to use and the moneybox arrived well-packaged. We appreciate you letting us know it's perfect for your granddaughter!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Dreadful comms
Ordered 3 pigs - no confirmation sent monies taken
Left 3 days contacted customer service bot - useless no order found
Asked for a human who found order in seconds
Dispatch next day arrival in 2
Never arrived contacted CS again ‘may be out of stock ‘
No comms regarding this at all no confirmation e mail ever received
Fed up asked for refund given straight away
Got the second star as Moises in customer services was excellent
Very very disappointed
Noted that website changed its name during all of this!!!!
2025年11月17日
自発的なレビュー
Tilly Pig からの回答
Denise ,
We appreciate you taking the time to share your experience. We are sorry to hear about the issues you faced with your order. We'll investigate these problems to improve our service. We are glad that someone could assist you.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Tilly Pig からの回答
Hello ,
We're happy to hear that you received fast service and your item was in perfect condition. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Great christening present 🎁 I have had…
Great christening present 🎁 I have had three now and my four year old granddaughter loves putting her money in and learning how to save and you can open up the bottom so no smashing the pig to get the money out. The pigs are lovely with lots of patterns and colours great job thank you
2025年10月29日
Tilly Pig からの回答
Lynne,
We're happy to hear that the christening presents were a hit! It's wonderful your granddaughter enjoys learning to save with them. We appreciate your positive feedback on the design and practicality. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Lovely item good service ,well packed
2025年10月29日
Tilly Pig からの回答
pat dee,
We're happy to hear that you are pleased with the item and our service. Thank you for your positive feedback; we appreciate it.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Tilly Pig からの回答
Mr Bartle,
Thanks for sharing your feedback, and I’m really sorry to hear about your experience.
Just to let you know, we’ve already arranged a replacement for your damaged piggy, which has been sent out. If you’d like to share any thoughts on the new one once it arrives, feel free to get in touch via our usual channels — we’re always here to help.
Tilly Pig
Tilly Pig からの回答
Cat,
We're happy to hear that you received your order quickly and in good condition. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Product perfect for my new grandson
Product perfect for my new grandson, service good. Thankyou
2025年10月21日
Tilly Pig からの回答
Teresa,
We're happy to hear that the product is perfect for your new grandson, and our service met your expectations. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Ordered 2 tilly pigs with get one free.
Ordered 2 tilly pigs with get one free.
The two got delivered, but no sign of the Free one.
Very disappointed
2025年10月19日
Tilly Pig からの回答
Janet Clarke,
Sorry to hear about your experience — we completely understand how disappointing that must have been. We’ve responded to your email and will follow up from there to get this sorted for you.
Tilly Pig
Outstanding product and serviceabove and beyond
Outstanding product and service. Went above and beyond to replace a part on the Tilly pig.
2025年10月17日
Tilly Pig からの回答
Vicki,
We're happy to hear that you had such a positive experience with our product and service! Thank you for letting us know we went above and beyond for you.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
So I got my grandchildren a Tilly pig…
So I got my grandchildren a Tilly pig (2) a couple of years ago. My daughter has been teaching them to save some of their money . They a lovely little piggy banks and sit well in their bedrooms however!!!!! Today my daughter tried to get money out of them. All was well with one but the other she couldn’t get the £2 coins out. My granddaughter was extremely upset because she thinks we will have to smash her beloved pig. I got in touch with the company but all they could do was offer me 20% off a new one . I didn’t realise at the time that we should actually check to see if you can get the money out so people please be aware of this fault with some of the pigs because now I have a upset little granddaughter.
2025年11月1日
自発的なレビュー
Tilly Pig からの回答
Johanna ,
We're sorry to hear about the trouble your granddaughter is having with her Tilly pig. We appreciate you bringing this to our attention and are sorry for the distress caused. We'll look into this issue. Thank you for your feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
Slightly disappointed with quality.
2025年9月30日
Tilly Pig からの回答
Sheila,
We regret the quality did not meet your expectations. We appreciate your feedback and will look into it.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Tilly Pig
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