I have only started with Time for You, so my experience is limited to a short time. The initial discussion was useful, a clear and thoughtfully planned system. I signed up and received a call a coupl... ãã£ãšèŠã
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Am very Happy with the Service I received from Luke Thomas regards viewing my house and assessing my needs. I will do another review once the cleaner has been towards the end of this week.
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Absolutely appalling service. Cleaner was good at her job but showed up a handful of times over a period of months. Every week was a different excuse. The company did zero management of the situation.... ãã£ãšèŠã
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Selected Time For You after reviewing several other companies because their working philosophy matched what we were looking for and we felt confident that their governance was robust. This was confirm... ãã£ãšèŠã
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All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you donât have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!
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4.4
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Time For You .Cleaning ããã®åç
Thank you so much for your lovely review!
Weâre delighted to hear that you found our Nottingham team both professional and friendly, thatâs exactly the service we strive to provide and I will be sure to pass your kind words onto Sarah.
We really appreciate your feedback and look forward to supporting you again in the future.
Suzanne
Time For You Customer Services
Definitely gives me Time For Me!
Catherine has been helping me now for six months, she is reliable, efficient and adaptable and I look forward to her visits each week. There is good clear communication from the office.
2026幎3æ18æ¥
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Time For You .Cleaning ããã®åç
Hi Josephine
Thank you so much for your lovely review, Josephine!
Weâre delighted to hear how happy you are with Catherine and the service youâve been receiving. Itâs great to know sheâs been reliable, efficient and adaptable, and that the communication from the office has been clear too.
To make sure we can share your kind feedback with the correct local office, Iâve reached out to you for a little more information.
Suzanne
Time For You Customer Services
Stephanie arrived a couple of minutesâŠ
Stephanie arrived a couple of minutes early, removed shoes without being asked & was polite & pleasant all morning. She did all the tasks as asked & was prepared to do anything else as necessary.
2026幎3æ10æ¥
Time For You .Cleaning ããã®åç
Dear Mrs Osbourne
Thank you for your lovely feedback!
Weâre so pleased to hear that Stephanie made such a great impression, arriving early, being respectful in your home, and carrying out all tasks so thoroughly. Sheâll be delighted to know how much her efforts were appreciated.
Thanks again for taking the time to share your experience, it really means a lot and I will be sure to pass your comments onto Janet and the team at Time For You Hull.
Suzanne
Time For You Customer Services
Great customer service
They provide a cleaner every fortnight and arrange cover when our regular cleaner is off.
Our regular cleaner is excellent and we are still using her. Very flexible on dates and times . Is accommodating even at short notice
2025幎5æ7æ¥
Time For You .Cleaning ããã®åç
Hi Andrew
Thank you so much for your lovely review!
Weâre really pleased to hear that youâre happy with both the service and your regular cleaner, itâs great to know sheâs doing such an excellent job. We always aim to be as flexible and reliable as possible, so itâs wonderful to hear that this has made a difference for you and I will be sure to pass this onto Kelly and her team at Time For You Southend.
We truly appreciate your continued support and look forward to helping you for many more cleans to come!
Suzanne
Time For You Customer Services
Choose another cleaning firm
Booked an end of tenancy clean in Ipswich. The cleaner arrived a week early and had to be told this was not the booked date and then on the actual booked date, we got a call 30 mins before she was due saying she would be 2.5 hours late!!!
Although we were told we had to pay on the day - we are still awaiting the Invoice and or receipt!!
I do not recommend
2026幎3æ13æ¥
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Time For You .Cleaning ããã®åç
Hi Liz
Thank you for your feedback. Weâre sorry to hear about your experience and appreciate you taking the time to share it.
We do understand how frustrating and inconvenient the delay must have been, particularly given your schedule that day. We were sadly unaware how time-sensitive this clean was but also understand that the quality of the clean itself met expectations
In relation to the invoice, as our cleaners are self-employed, invoices are provided directly by them. We understand this has now been arranged following your request.
Suzanne
Time For You Customer Services
5 star service, well done!
Lindsey and colleague did an end of tenancy clean for me this week and I have to say I was extremely impressed with the service. Turned up on time. Did an excellent clean. Both very friendly ladies. Thank you both for a professional service. Would thoroughly recommend. And will use again.
2026幎3æ11æ¥
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Time For You .Cleaning ããã®åç
Hi Lisa
Thank you so much for your wonderful feedback! Weâre delighted to hear how impressed you were with the service Lindsey and her colleague provided.
To make sure we pass your kind comments on to the correct local office and team, Iâve reached out to gather a few more details from you.
Thanks again for your recommendation, we really appreciate it and look forward to helping you again in the future!
Suzanne
Time for You Customer Services
Very helpful and explained the way theâŠ
Very helpful and explained the way the company worked very well. On time for appointment, answered all my questions.
06/03/26
B.Baird
2026幎3æ3æ¥
Time For You .Cleaning ããã®åç
Thank you for your lovely review.
Weâre so pleased to hear that Simon was able to clearly explain how the company works and answer all of your questions. It's also great to know he was on time for the appointment and provided such a helpful experience.
We really appreciate you taking the time to share your feedback and will be sure to pass your kind comments on to Simon and the Chester office.
Suzanne
Time For You Customer Services
Time For You .Cleaning ããã®åç
Dear Mrs Purkiss
Thank you for your review. Weâre really pleased youâve taken the time to share your feedback even when it is such early stages.
The first clean is a great opportunity to meet your cleaner and make sure everything is set up just how youâd like it. If thereâs anything specific youâd like us to know after the first visit, please donât hesitate to get in touch.
Jane and the Newport team are always happy to help and ensure youâre completely satisfied with the service.
Suzanne
Time For You Customer Services
A very well Magee business
Lyndsey was very clear in telling me about the company. Obviously a very enthusiastic and gifted manager.
It was a pleasure to meet her and offered the services that I required.
2026幎3æ2æ¥
Time For You .Cleaning ããã®åç
Hi Roberta
Thank you so much for your lovely review.
Iâm really pleased to hear that you found the information helpful and that Lyndsey was able to assist you with what you were looking for.
Your kind comments mean a lot and are very much appreciated.
If you ever need anything further, please donât hesitate to get in touch, I will be sure to pass your comments onto Lyndsey and the team at our Morpeth local office.
Suzanne
Time For You Customer Services
Iâm extremely happy with my cleanerâŠ
Iâm extremely happy with my cleaner Sally she is so thorough and always on time. Asks how we are and is so friendly, we couldnât do without her anymore.
2026幎2æ26æ¥
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Time For You .Cleaning ããã®åç
Thank you so much for your lovely review. Weâre absolutely delighted to hear how happy you are with Sally. She really does take great pride in being thorough, reliable, and friendly, so itâs wonderful to know her hard work is so appreciated.
Iâve requested a little more information from you so that I can make sure your kind words are passed on to the correct local office and to Sally herself, I know it will mean so much to them.
Thank you again for choosing Time For You!
Suzanne
Time For You Customer Services
Poor management company
Was with them for almost two years.
Despite moving down to fortnightly cleans and warning them that due to a change in circumstances I may be cancelling, when I eventually gave notice they accused me of breaking contract and trying to take the cleaner on personally to avoid management fees.
Their 'apology' was simply that others had done this.
Wouldn't reccommend.
2026幎1æ5æ¥
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Time For You .Cleaning ããã®åç
Hi Brett
I am so sorry to hear that you have had a poor experience whilst dealing with one of our local offices.
In order to look into this more for you, I have requested some more information.
Suzanne
Time For You Customer Services
Mum needed support
Mum needed support and Time for You helped us with this, respectful and kind. They didnât make mum feel like a burden. Cleaner that was matched with mum is amazing Thankyou .
2026幎1æ6æ¥
Time For You .Cleaning ããã®åç
Hi Cecelia and Tom
Thank you so much for sharing this lovely feedback.
Weâre really pleased to hear that Sam and Avril were able to support your mum in such a respectful and kind way.
Making sure no one ever feels like a burden is incredibly important to us, so your words truly mean a lot.
Weâre also delighted that the cleaner matched with your mum has been such a great fit.
Thank you for trusting Time For You again and for taking the time to leave this review, I will be sure to pass your details onto the team in West Lothian.
Suzanne
Time For You Customer Services
Really lovely crowd ti deal with andâŠ
Really lovely crowd ti deal with and professional. They are non judgemental and understanding of everyone's situation. Small company with big values
2026幎2æ3æ¥
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Time For You .Cleaning ããã®åç
Hi Eimear
Thank you so much for your kind words.
Weâre delighted to hear that Lorraine and the Northern Ireland team came across as friendly, professional, and understanding.
Being non-judgemental and treating everyone with respect is at the heart of what we do, so your feedback really means a lot to us.
A small company with big values is exactly what we strive to be, thank you for taking the time to share your experience and I will be sure to pass your kind words onto Lorraine and the team.
Suzanne
Time For You Customer Services
My cleaner did a great job and friendlyâŠ
My cleaner did a great job and friendly and helpful and did what I was expecting to a very good standard.
2026幎2æ3æ¥
Time For You .Cleaning ããã®åç
Hi John
Thank you for your lovely review. Weâre delighted to hear that Will and the East Kilbride team provided such a great service.
Itâs fantastic to know your cleaner was friendly, helpful, and met your expectations to a very high standard.
We really appreciate you taking the time to share your feedback and we will pass on your kind words to Will and the team.
Suzanne
Time For You Customer Services
Very professional and friendlyâŠ
Very professional and friendly approach.
Took into account my mother's needs and took time to explain what to expect.
2026幎2æ2æ¥
Time For You .Cleaning ããã®åç
Hi Liam
Thank you so much for your kind review.
Weâre really pleased to hear that Sam and the Wokingham team provided a professional and friendly service.
Taking the time to understand individual needs and clearly explain what to expect is very important to us, so itâs lovely to know this made a positive difference for your mother.
We truly appreciate you taking the time to share your experience and please reach out if you need anything.
Suzanne
Time For You Customer Services
Very disappointed and let down
Dawn responded to my enquiry very quickly and came to assess my cleaning needs. I am disabled and have just had building works done so she suggested 2 cleaners working together for 3 hours making a total of 6 hours cleaning time, and 3 hours fortnightly thereafter. This was scheduled to be a thorough clean down and a long list of cleaning products required for the day was sent and purchased.
Dawn told me that the cleaners had been thoroughly briefed and understood the task.
When they arrived, I walked them around the house and made myself available should they be unsure of anything.
As I was working in the front room, I said that I would do that room to give them more time to concentrate on the rest of the house.
I should have been alarmed at how little noise I heard from upstairs and that neither vacuum was used for very long.
5 minutes before their 3 (x2) hours were up, they appeared by the front door having "finished". The stairs had been wiped down but I noticed the banister was still grubby from the plaster dust. I asked one of them if she knew how best to clean it. She didn't know. I suggested some wood cleaner which she went to get and then rubbed a little bit at a couple of square inches and then shrugged.
After they had left, I walked around the house expecting to find it gleaming. How very disappointed I was. Nothing had been done apart from rearranging the cushions on the sofa (without vacuuming) and moving my bath rack and shampoo without cleaning the bathroom. Most of the rooms had not been touched.
They had made a half hearted attempt at mopping the kitchen and hall floors but hadn't bothered moving a glove and had mopped around it. This is an example of the standard they thought was acceptable.
I feel let down and violated and, had I paid them (it was to be bank transfer to the older women, her mother-in-law, who would pass on the money to her daughter-in-law), I'd be feeling scammed. I have no idea what they were doing in my house for so long, but they most certainly weren't cleaning which is disconcerting.
Photographs were taken and Dawn contacted. She was apologetic but as these women are self employed, there is not much more that she can do.
Would I recommend? No
If there was a regulatory body to which I could report the women, I would.
2026幎1æ5æ¥
Time For You .Cleaning ããã®åç
Hi Lisa
I have reached out to the franchisee and they have provided the below response.
Many thanks
Suzanne
Time For You Customer Services
During the pre-clean visit, the business owner explained that the volume of belongings would limit what could be achieved in the time booked. It was agreed the property would be tidied in advance following building works, however the cleaners reported many surfaces and windowsills were still covered, restricting access and the level of cleaning possible.
It was also discussed that our cleaners do not work at height, so high ceilings, Velux windows and related cobwebs could not be cleaned thoroughly.
Two self-employed cleaners attended for the agreed six hours in total and confirmed they worked continuously. Some areas were only surface cleaned due to concerns about moving potentially valuable items, and no photos were taken as requested.
For clarity, neither the introduction fee nor payment for the cleanersâ time has been made.
The cleaner Becky was punctual and veryâŠ
The cleaner Becky was punctual and very pleasant and warm lady who performed her tasks efficiently and well
2026幎1æ6æ¥
Time For You .Cleaning ããã®åç
Hi Stephen
Thank you so much for your lovely review!
Weâre really pleased to hear that Becky was punctual, warm and friendly, and that she carried out her cleaning efficiently and to a high standard.
Weâll be sure to pass on your kind words to her and the team at Time For You Hereford!
Suzanne
Time For You Customer Services
Time For You .Cleaning ããã®åç
Dear Paul
Thank you so much for your lovely review!
Weâre really pleased you found Time For You Morpeth very helpful. ð
I will be sure to pass your lovely comments onto Lyndsey and the team.
Suzanne
Time For You Customer Services
Explained everything clearly
2026幎1æ9æ¥
Time For You .Cleaning ããã®åç
Dear Ray
Thank you for your review! Weâre glad to hear everything was explained clearly and that you found the process straightforward. I shall be sure to pass your comments onto Adrian and the team at Time For You Haywards Heath.
If you have any questions at any point, please donât hesitate to get in touch.
Suzanne
Time For You Customer Services
Getting a cleaner
The experience has just started but hopefully getti g a regular ceaner will be as good as setting it up,lets hope
Its early days..
2026幎1æ9æ¥
Time For You .Cleaning ããã®åç
Dear Anne
Thank you for your review for Time For You Rugby.
Weâre pleased to hear the setup process has gone well so far.
We hope your regular cleaner will meet your expectations, and please donât hesitate to get in touch if you need any support along the way.
Weâre always happy to help.
Suzanne
Time For You Customer Services
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