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TopCashback Australia レビュヌ 

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TrustScore 5段階評䟡の4.5

4.3

キャッシュバック提䟛業者
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5぀星のうち5の評䟡

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... もっず芋る

5぀星のうち5の評䟡

TopCashback are a great site and easy to use makes using it pleasurable. So easy to organise a payment once you have sufficient funds.

5぀星のうち5の評䟡

I've cashed out over 50 dollars so far with a speedy deposit to my bank - this is certainly worth it! There's no catches just free money back when you make a purchase from their selected vedors! Reall... もっず芋る

5぀星のうち1の評䟡

Wish I could give zero stars. Assume you are never getting the cashback before buying, avoid at all costs! Bought a boost mobile sim cashback promo in November 2025. 1 week later it doesn't auto... もっず芋る

䌁業が回答したした

䌁業情報

  1. キャッシュバック提䟛業者

圓該䌁業による蚘述

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.

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4.3

優良

TrustScore 5段階評䟡の4.5

362件のレビュヌ

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4.3

すべおのレビュヌ

(362)

過去12か月のレビュヌ数: 273件

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5぀星のうち1の評䟡

Beware of using Topcashback

Beware of using Topcashback. Struggling to get them to honour advertised cashback offers when all T&Cs have been closely followed and met. Have been in back and forward emails with them (Excessive wait times for them to reply each time) and they are blaming it on the retailer advising they will not honour the rate. They have made a petty offer of goodwill cashback much lower than what I am owed, as I followed all T&Cs. I am out of pocket due to making orders only due to cashback that they have advertised on their website. They need to accept responsibility as they are the company advertising the offers and partnering with the brands. I have advised if they cannot not honour the advertised offer when all T&Cs are followed this is not okay and I will be lodging complaints with ACCC and Fair Trading. If you have similar experiences I encourage you to also lodge a complaint. As notice will be taken when more people raise their issues. If TopCashback will not honour my claim, I will be submitting a joint complaint.

2026幎6月1日
自発的なレビュヌ
TopCashback Australia ロゎ

TopCashback Australia からの回答

Hi Julsta,

Thank you for taking the time to share your feedback. We're sorry to hear that you've been disappointed with your experience.

We understand how frustrating it is when a cashback claim doesn't have the outcome you were expecting, especially if you believe you've met all of the applicable terms and conditions.

While TopCashback promotes the cashback offers available from our retail partners, the final decision on whether a transaction qualifies for cashback rests with the retailer. When a claim is raised, we submit it to the retailer for investigation and advocate on our members' behalf. However, we cannot override the retailer's validation decision or pay cashback that we have not received from them.

Where we believe there are grounds to do so, we regularly seek clarification, request further reviews, and challenge retailer decisions in an effort to achieve the best possible outcome for our members. The goodwill gesture offered was not intended to replace the cashback you were expecting, but rather to acknowledge your experience despite us not receiving the corresponding commission from the retailer.

We appreciate that this isn't the outcome you were hoping for, and we're sorry that your experience has left you feeling this way. We remain committed to providing a transparent claims process and continuing to advocate for our members wherever possible.

Best Regards,
The TopCashback Team.

5぀星のうち3の評䟡

Cashback offers are good

Cashback offers are good. Speed of cashback confirmation can be improved.

2026幎7月16日
自発的なレビュヌ
TopCashback Australia ロゎ

TopCashback Australia からの回答

Hi Prat Go,

Thank you for taking the time to leave your review and for your positive comments about our cashback offers.

We're pleased to hear you've been happy with the cashback available. We also appreciate your feedback regarding the speed of cashback confirmation.

While we always aim for cashback to become payable as quickly as possible, the confirmation process is dependent on the retailer validating the transaction and releasing the commission to us. Unfortunately, this timeframe can vary between retailers and may occasionally take longer than the estimated payable time.

We appreciate your feedback and are continually working with our retail partners to improve validation times so our members can enjoy their cashback sooner. Thank you for choosing TopCashback Australia.

Best Regards,
The TopCashback Team.

5぀星のうち5の評䟡

The cash backs are legit and can be big. But follow the terms

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untracked claims come back as approved. I think Top cashback is an honest company, people complaining of not getting cashback must not be following the instructions or terms correctly which are laid out when you click the cash back terms for a particular site. Top cashback does work!

2026幎6月9日
自発的なレビュヌ
5぀星のうち4の評䟡

Top Cashback

They do have the top amount of cash back usually barring flash sales but they also have a lot of restrictions that can be a pain like affiliated products on Aliexpress which you have to check if the product gets cashback or not Shop Back are the same but the just won't give you cash back on the same products that Topcashback will so you have to check the items whichever one you use of those. Coupert gives less but will auto do coupons and they do not care which products you buy so you choose whichever you think is best I use all three lol but not all at once or you will get nothing, and emptying carts which if you lose connection on a big order can be a real pain think Woolworths groceries for an example.

2026幎7月14日
自発的なレビュヌ
5぀星のうち1の評䟡

System blocked my claim due to support's misleading advice! $120 stolen.

I placed an order for a gas provider switch in early May for $120 cashback. I contacted customer service immediately in May. Support explicitly told me the tracking was "Updated" & will be shown in my account after 19th May, also ask me not to do anything just WAIT. I trusted them and waited for the switch to complete. Now that the switch is successful, I checked my account and found NO tracking info.
I tried to submit a Missing Cashback Claim today, but the system blocked me, saying it’s been over 100 days. This is ridiculous! It is only because your support team misled me and told me to wait that I missed the system window. I have the email proof from your support in May and also emailed you the proof of my successful gas connection. Please have a senior manager look into this and manually credit my $120 into account

I have my support email and account info ready. Please contact me via Trustpilot's private message to resolve this

2026幎5月1日
自発的なレビュヌ
TopCashback Australia ロゎ

TopCashback Australia からの回答

Hi Wendy,

Thank you for your feedback.

We're sorry to hear about your experience.

Based on the dates you've mentioned, if your transaction was made on 19 May, it has currently been 55 days, not 100 days. We just wanted to clarify this in case there has been some confusion regarding the timeframe.

We'd be happy to look into this for you. Please contact us at contact@topcashback.com.au with your account details and a little more information about the issue you're experiencing, and we'll be happy to investigate and assist you further.

We look forward to hearing from you.

Kind regards,
The TopCashback Team.

5぀星のうち1の評䟡

I have been trying to make a booking


I have been trying to make a booking through luxury escapes and get cashback but your website isn’t allowing me to book dates. I then went direct to luxury escapes and had no problem except that I could not earn cashback! Not very happy about this.

2026幎7月9日
自発的なレビュヌ
TopCashback Australia ロゎ

TopCashback Australia からの回答

Hi Narelle M,

Thank you for your feedback.

We're sorry to hear that you experienced difficulties when trying to make your booking through our site.

The TopCashback website simply redirects you to the retailer's website to complete your purchase. We don't control the booking process or the availability of dates once you've been redirected. If dates were unavailable after clicking through from TopCashback but available when visiting the retailer directly, this may have been due to a temporary technical issue or a problem with the retailer's website at that time.

We appreciate how frustrating this must have been, especially as it meant you were unable to earn cashback on your booking.

If you experience this again, we'd encourage you to contact us before completing your purchase directly with the retailer. We'll do our best to investigate the issue and, where possible, work with the retailer to resolve it.

Thank you again for bringing this to our attention.

Kind regards,
The TopCashback Team.

5぀星のうち1の評䟡

Biggest scam.. use Shopback instead!

They are the biggest scam. Nothing ever tracks and when you put through a missing cashback claim.. they basically tell you that there is no record of you having clicked through to the retailers site which is the biggest BS. At the time I even carefully made sure I clicked through and used no coupons. Even more frustrating was that I decided to use Topcashback over Shopback because Topcashback had a measly 1% higher cashback. In hindsight I would've been better off sticking to a more reliable cashback program like Shopback.
So now I'll stick to Shopback where I've so far have generated over $10k in cashback because know all my purchases are actually tracked there. Unlike this piece of scam that topcashback is - waste of time and effort! Just go read the Reddit forums - everyone else have had the same terrible experience!

2026幎7月8日
自発的なレビュヌ
TopCashback Australia ロゎ

TopCashback Australia からの回答

Hi P S,

Thank you for taking the time to share your feedback. We're sorry to hear that you've had such a disappointing experience.

We understand how frustrating it is when a transaction doesn't track. We'd like to reassure you that TopCashback is not a scam. When a transaction fails to track, we submit a missing cashback claim to the retailer on your behalf. The outcome of that claim is determined by the retailer based on the tracking information they hold. If they advise that they have no record of TopCashback being the source of the purchase, we are unfortunately unable to award cashback that we have not received from them.

We appreciate that this may not be the outcome you were hoping for, especially when you made a conscious decision to shop through TopCashback. While we do everything we can to advocate for our members, we are ultimately dependent on the retailer's tracking and validation systems.

We're sorry to hear that this experience has led you to lose confidence in our service. We continually work with our retail partners to improve tracking performance and the claims process, and we genuinely appreciate all feedback as it helps us identify opportunities for improvement.

Kind regards,
The TopCashback Team.

5぀星のうち5の評䟡

Do recommend

TopCashback is great! I’ve made several purchases through the app and haven’t had any issues receiving my cash back - always within the promised time frame.

2026幎7月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Wish I could give zero stars

Wish I could give zero stars.

Assume you are never getting the cashback before buying, avoid at all costs! Bought a boost mobile sim cashback promo in November 2025. 1 week later it doesn't automatically link, so I send a ticket which takes a full 6 months for them to acknoledge the transaction occurred, then another 3 month wait for the money to be withdrawable.

At the end of it all they didn't even send a notification that the money is available to take out. Don't bother with this service, save yourself the headache.

2025幎11月4日
自発的なレビュヌ
TopCashback Australia ロゎ

TopCashback Australia からの回答

Hi Justin,

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience has been frustrating, and we understand how disappointing it can be to wait so long for a cashback claim to be resolved.

Unfortunately, claims can sometimes take several months to complete, as we rely on the retailer to investigate the transaction and confirm whether cashback is payable before we can credit it to your account. While we actively follow up on outstanding claims, we are ultimately dependent on the retailer's review and response times.

We're pleased that your claim was eventually approved and the cashback was made payable. We would like to advise that we actually do send notifications to your email when cashback gets payable. You might need to enable this on your email preferences on your profile page.

Thank you again for your feedback. We appreciate your patience throughout the process and are continually working with our retail partners to improve claim resolution times for our members.

Kind regards,
The TopCashback Team.

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