TORRO USA レビュー 

101
TrustScore 5段階評価の4.5

4.3

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had searched for a genuine LEATHER phone case at least 3 times, finding all too many that made the claim, with further information, they hide behind phrases like "PU" leather, amongst other words, v... もっと見る

5つ星のうち3の評価

When I bought my first Torro cover I was able to purchase it through the UK website where I had the opportunity to have the case monogrammed. The US website doesn’t offer it. Very disappointing. Also,... もっと見る

企業が回答しました

5つ星のうち5の評価

I love Torro's iPhone wallets. The one I ordered was misdelivered by Amazon's delivery team and never made it to me. Torro's support person (Joe) took care of things at lightning-speed and I had a r... もっと見る

5つ星のうち5の評価

Great company. Excellent customer service and quick communication. The leather quality and smell are amazing and they develop a nice patina. I’ve owned many, many different products from them and I’ve... もっと見る

企業情報

  1. 携帯電話アクセサリ店

当該企業による記述

Explore TORRO for top-quality US leather goods. From premium leather phone & iPad cases to stylish wallets, find your perfect accessory for timeless elegance and durability.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

101件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 90%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(101)

過去12か月のレビュー数: 74

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Years ago I was looking for a phone…

Years ago I was looking for a phone case that wasn’t full of frills and nonsense. I found TORRO. I have not looked at anything else since. I told everyone I knew about the case and I get frequent questions about it. I had to order another case because the original one finally gave out. I am keeping it as a reserve wallet to store other things!
I am a life long fan now and will not buy any other cases except yours!
I love the stylishness without being ornate! I love the color choices, simple but elegant!
I love that it has just the right amount of credit card/ license space and I really love all the positions my case allows!!!
Simply, I’m in love!! Keep up the awesome work and standards TORRO!!

2026年1月1日
自発的なレビュー
5つ星のうち5の評価

My shipment arrived next day

My shipment arrived next day! I had a previous case for my older phone and lasted the entire time. My only regret was that this time you did not offered monogram. My previous case was monogrammed with red letters

2025年11月29日
自発的なレビュー
5つ星のうち5の評価

Beautiful iPhone 17 Pro Max wallet

The wallet for iPhone 17 Pro Max was beautiful: leather, durable and fit like a glove. Also, customer service was the best! I received the wallet a day or two before the iPhone, and I was not sure it would fit. Customer service (joe?) asked me to email a photo of the wallet with measuring tape, then he sought advice from colleagues and after that, assured me it would indeed fit. They were right!

2025年11月19日
自発的なレビュー
5つ星のうち5の評価

Easy to order

Easy to order, and a fast delivery. The protective case(s) we ordered two; one iPhone 17 and the other iPhone 17 Po Max, fit perfectly and so easy to insert the devices.

2025年11月14日
自発的なレビュー
5つ星のうち5の評価

Very impressive case

Really impressed with the quality of my new phone case. Nice leather and the red stitching really adds to its look. Ordering and delivery was easy and fast. Would highly recommend.

2025年11月6日
自発的なレビュー
5つ星のうち1の評価

Well I never received my case

Well I never received my case. When I ordered my item I put my new address in and changed my billing address. When I received confirmation email shot had sent it to my old address. I tried immediately to change, but could not. I tried to cancel but could not so I was charged for an item. I never received my old address. Ex-girlfriend bad break up not possible to get her to cooperate.
So here I sit still needing a new phone case for my phone, but refuse to pay for another one. I’ve used your product for four years and loved it, but it’s fallen apart now that’s why I ordered a new one because it lasted so long, but guess I’ll do without for the fear of ordering products and then being shipped elsewhere no ability to call and talk to someone or to cancel and order on a Sunday no possibility of changing an address even though that company had the right address to charge my card, but not to send the product to the new address

2025年10月19日
自発的なレビュー
TORRO USA ロゴ

TORRO USA からの回答

Good Morning,

Thank you for your order with TORRO and for taking the time to leave a review. As stated in our shipping policy, once an order is placed it is automatically sent to our fulfilment partner for immediate processing and dispatch and cannot be cancelled or changed (including shipping address).

The address entered when your placed your order is the address that the order was dispatched to, we did not modify this in anyway as this cannot be done as stated in our shipping policy, which you can view in full detail at the link below:

https://torrousa.com/pages/shipping-policy

As such, the order was dispatched and delivered using the details entered when placing your order.

Kind Regards,
Daniel
TORRO

5つ星のうち5の評価

This is my second Torro phone case

This is my second Torro phone case. My first one lasted for years and is still in good shape. I got a new phone and ordered a new case. I am very happy with the fit and added protection this case provides to the screen.

2025年10月13日
自発的なレビュー
5つ星のうち5の評価

Exactly what I was looking for!

I used to love Apple's leather phone covers, but they don't sell them anymore. This was one of the few I could find for the new iPhone 16e. It's exactly what I was looking for and is even better than what apple used to sell. Full coverage, metal button pushers, and glove soft leather make this perfect for my new phone. Thank you so much.

2025年10月20日
自発的なレビュー
5つ星のうち1の評価

I accidently ordered the wrong Torro…

I accidently ordered the wrong Torro wallet phone case. As I ordered a Google Pixel Fold Pro and I mistook Fold as the case folded like a wallet vs the actual name of the phone. I was hoping to reorder another Google Pixel Pro XL case to correct the issue, but since I was going to be charged shipping again and shipping to return I thought otherwise and bought a case from another competitor. I would not use Torro again as the customer service was very poor in regards to shipping the incorrect product back and/or making an exchange. Best of luck. Thanks

2025年9月22日
自発的なレビュー
TORRO USA ロゴ

TORRO USA からの回答

Good Morning,

Thank you for your order with TORRO and for taking the time to leave a review. As you have stated, your order was placed for a case compatible with the Google Pixel Pro Fold, therefore this is the case that was dispatched for you. Cases for the Google Pixel Pro Fold are not compatible with the Google Pixel Pro XL.

As you were sent the case that you ordered, then as per our returns policy, arranging the return of an unwanted item is your responsibility. You did not receive the incorrect product, you received the exact product that your order was placed for.

You can view our returns policy in full detail at the link below:

https://torrousa.com/pages/returns-policy

Kind Regards,
Daniel
TORRO

5つ星のうち5の評価

Better than old iPhone leather cases

Excellent quality, it covers the bottom portion and I love the texture of the leather, the overall snug fit on the phone, ability to use MagSafe, the quality of the cutouts, and love the solid clicky buttons. It is superior to the old iPhone brand leather cases and I appreciate that they put a small logo on the side.

2025年10月2日
自発的なレビュー
5つ星のうち1の評価

Unresponsive customer service

We have not received the package the customer service was not able to help. They simply just blamed us. They were unhelpful and unresponsive.

2025年9月25日
自発的なレビュー
TORRO USA ロゴ

TORRO USA からの回答

Good Morning,

Thank you for your order with TORRO and for taking the time to leave a review. As per your communication with our team, the order was delivered to your address with a delivery photo taken at the point of delivery demonstrating this. As a consequence, the order is considered delivery and therefore fulfilled as it is shown by the delivery image being taken at the correct address and showing your property.

Kind Regards,
TORRO

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