Trailies レビュー 

Trailies からの回答

2025年8月29日

Hi Susan, thank you for your feedback and for sharing your experience. We’re so sorry the digital pack wasn't spotted right away — we actually send it automatically alongside the order confirmation. We’re glad you were able to access it later the same day, and we truly hope both the digital and physical packs bring lots of calm and support to your family. 💛

Trailies からの回答

2025年8月29日

That’s so wonderful to hear, Cindy! 💛 We know how hectic mornings can be, so it makes us really happy to know the cards are helping bring a little more calm to your day. Thank you for sharing your experience!

Trailies からの回答

2025年8月29日

We love hearing that, Lucy! 💛 “Wiggle out the worry” is such a fun favorite, and we’re so glad your daughter connects with it. Thank you for sharing — it means a lot to us!

Trailies からの回答

2025年8月29日

That’s wonderful to hear, Carrie! 💛 We love how you made the cards part of your morning routine — what a beautiful way to start the day with more connection and less conflict. Thank you for sharing how your 8-year-old is using them, it truly makes our day!

Trailies からの回答

2025年8月18日

Thank you so much for sharing this! We love hearing that the deck has become a tool you and your partner can actually use together. That’s exactly why we created it—to make regulation strategies practical, simple, and supportive for the whole family. We’re so glad it’s working for you both! 💛

Trailies からの回答

2025年8月12日

Hi Kristina,

We’re so glad to hear the deck has been helpful for you in those tough, in-the-moment situations! That’s exactly what we designed it for — to make the right tools easy to find and use when emotions run high.

Thank you for sharing your experience — it means a lot to us! 💛

Trailies からの回答

2025年8月12日

Hi Kathryn,

We’re truly sorry to hear about your experience and for any frustration this has caused. After reviewing your order, we can see that you purchased both a digital and a printed product. We did send you the digital product multiple times, every time you requested. As for the physical version, we were waiting for your full shipping address so we could deliver the printed deck. We have stated that in our conversations multiple times as well.

We understand there was a misunderstanding here, however, we've clarified it quite a few times and your review still mentions the same details. This is disheartening, especially since you refused to share your shipping address after we shared this information. In spite of this, we’re again sorry if anything we did caused any confusion.

Regarding the refund, we’ve carefully checked our conversation history and couldn’t find any instance where we promised a refund outright. What we did mention was our guarantee — if you used the product for 14 days and found it unsatisfactory, we would issue a refund. Unfortunately, we didn’t receive any feedback from you after that to proceed with the guarantee.

We know this wasn’t the smooth experience you were hoping for, and we regret that. Our aim is always to help customers get the most from their purchase, and we appreciate you sharing your concerns so we can keep improving.

Kind regards,

Trailies からの回答

2025年8月3日

Hi Beanie,

Thank you so much for sharing this with us! Introducing the cards gradually is such a thoughtful approach, and it’s wonderful to hear how your granddaughter is not only learning the skills but also starting to use them on her own. That independence is exactly what we hope to see!

It sounds like you’re creating a safe and supportive space for her to practice emotional regulation, and it’s clearly paying off. Thank you for letting us be part of her journey. 💛

Trailies からの回答

2025年8月12日

Hi Amanda,

Wow — this made our day! We love hearing that the cards are making such a real difference for your son and your family. Choosing the ‘quiet corner’ instead of yelling is such a big win, and we’re thrilled the sensory cards are helping him regulate, too.

It’s wonderful to know that even your therapist approves — that kind of feedback means the world to us. Thank you for sharing your experience and for spreading the word about this little “parenting gold.” 💛

Trailies からの回答

2025年7月24日

This absolutely made our day! The fact that your 5-year-old is reaching for a calm card before a meltdown says so much — and we love that your husband is using them too. That kind of ripple effect is exactly why we created these. Thank you for sharing this beautiful win with us!

Trailies からの回答

2025年7月20日

Thank you so much, Lacy! We're thrilled to hear the cards are making car rides smoother for you and your daughter. It's amazing how something simple can create such a big shift in daily routines. Wishing you many more peaceful trips ahead! 💛

Trailies からの回答

2025年7月14日

Hi Alisia,

From chaos to calm in two breaths — we love hearing that! We know how easy it is to feel skeptical when you've tried so many things, so it means the world that you gave us a shot. The fact that your kiddo is using the wall push card and that you feel supported by the scripts too? That’s exactly what we hoped for.

Thank you for sharing this moment with us — you're doing an amazing job.

With gratitude,

Trailies からの回答

2025年7月14日

Hi,

“Less yelling, more cuddles” — we couldn’t ask for a better result! It means the world to hear that the Big Feelings Deck is making your mornings smoother and more connected. Thank you for sharing this little win with us — and for bringing more calm (and cuddles!) into the day.

Wishing you many more peaceful starts,

Trailies からの回答

2025年4月15日

Thank you so much for your kind words and wonderful review!

We’re thrilled to hear that you’re enjoying the Big Feelings Deck — and we absolutely love that even the adults are getting in on the dragon breaths and imaginary bubbles!

It means a lot to us that you felt supported by our team — we always aim to be as helpful and responsive as possible.

Thank you again for recommending us — your support truly makes our day!

Trailies からの回答

2025年4月8日

Thank you so much, Andrea!

We're truly honored that The Big Feelings Card Deck is supporting your work as a mental health therapist. It means the world to us that it’s helping your kid clients navigate their emotions and that the dual-sided design is making it easier for parents to stay involved in the process. Your feedback inspires us to keep creating tools that foster connection and emotional growth!

Trailies からの回答

2025年4月4日

Hi Jen,

Thank you so much for your kind words! We're absolutely thrilled to hear that the Parent Regulation Cards have been such a valuable resource in your OT practice. It means the world to us that they’re helping parents support their children’s regulation in a simple and effective way.

We truly appreciate your recommendation to fellow OTs, teachers, and parents—it’s exactly why we created Trailies.

Thanks again for your support and encouragement! 💛