Travel Blue レビュー 

495
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super freundlicher Kundenservice und sehr schnelle Abwicklung! Ich hatte eine Reklamation wegen eines defekten Nackenkissen. Diese wurde mir nun anstandslos ersetzt. Bin wirklich sehr begeistert von... もっと見る

5つ星のうち5の評価

At first I found the pillows relatively high-priced... But they are really so much more comfortable than the cheaper ones! And their customer service is great: when my pillow's zipper broke, the issue... もっと見る

企業が回答しました

5つ星のうち5の評価

Following an incident on one of the wheels of my brand new Travel Blue Aurora suitcase the customer support team provided outstanding service through quick and effective email exchanges. This level of... もっと見る

企業が回答しました

5つ星のうち5の評価

Tarun who is the sales representative at Saket delhi bag line store has been very helpful . Thank you Tarun for your support Thanks Bagline team and thanks travel blue to fix the issue

企業が回答しました

企業情報

  1. 旅行・休暇

当該企業による記述

Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.


連絡先

4.9

優良

TrustScore 5段階評価の5

495件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(495)

過去12か月のレビュー数: 130件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Super Kundenservice!!!

Super freundlicher Kundenservice und sehr schnelle Abwicklung!
Ich hatte eine Reklamation wegen eines defekten Nackenkissen. Diese wurde mir nun anstandslos ersetzt. Bin wirklich sehr begeistert von diesem Unternehmen! Toller Service. Vielen Dank!

2026年9月18日
自発的なレビュー
5つ星のうち5の評価

I have been using Travel Blue for last….

I have been using Travel Blue for last 3 years and their products are top notch. Highly recommend! Their customer service team are also quick to respond

2026年9月10日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for your kind review Arindam! We're delighted to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback.

5つ星のうち5の評価

Good choice

At first I found the pillows relatively high-priced... But they are really so much more comfortable than the cheaper ones! And their customer service is great: when my pillow's zipper broke, the issue was taken care of swiftly.

2026年9月7日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for sharing your experience Antje. We're very pleased to hear you're happy with your pillow and value your support!

5つ星のうち5の評価

Tarun who is the sales representative…

Tarun who is the sales representative at Saket delhi bag line store has been very helpful .

Thank you Tarun for your support

Thanks Bagline team and thanks travel blue to fix the issue

2026年9月5日
Travel Blue ロゴ

Travel Blue からの回答

Thank you for your kind review Vallabh. We're delighted to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback.

5つ星のうち5の評価

Very good service

The locker was damaged and they replaced i under warranty very quickly and easily. Suggested.

2026年8月20日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for your review and for choosing Travel Blue Alessandro. We're glad to hear you had a positive experience.

5つ星のうち5の評価

Spinner wheel issue on brand new suitcase

Following an incident on one of the wheels of my brand new Travel Blue Aurora suitcase the customer support team provided outstanding service through quick and effective email exchanges. This level of service is nowadays so rare that I was surprised, not only to get quick answers, but also a solution to the problem. Issues can happen but when you get great support it’s hardly not a problem anymore. Well done to the team and many thanks !

2026年8月17日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for sharing your experience Lionel. We're very pleased to hear you're happy with your purchase and value your support.

5つ星のうち5の評価

Great Service

Bought a faulty neck pillow. Contacted customer service and it was replace. Great customer service. Thank You!

2026年8月3日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for your kind review. We're delighted to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback.

5つ星のうち5の評価

Possibly the best customer service…

Possibly the best customer service there is! Was unfortunate enough to break my travel pillow but I got a brand new one sent to me. Would not want to be without my travel pillow, I love it!!

2026年8月11日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

We're grateful for your kind words Moa! Your feedback means a lot to our team and we sincerely hope you will continue to enjoy your Travel Blue products.

5つ星のうち5の評価

Dear Travel Blue Team,

Dear Travel Blue Team,
I would like to sincerely thank you for your excellent customer service. I had reported an issue with my damaged luggage, and I am pleased to inform you that I have received the replacement.
I truly appreciate your prompt response, professionalism, The entire process was smooth, and your commitment to customer satisfaction has strengthened my confidence in the Travel Blue brand.
Thank you once again for your outstanding support. I will be happy to recommend Travel Blue products to my family and friends.
Best regards,
Saumen Choudhury

2026年8月5日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thanks for the lovely feedback Saumen. We're always happy to know our products are being enjoyed and appreciate you taking the time to write this review.

5つ星のうち5の評価

Very impressed had a faulty item and it…

Very impressed had a faulty item and it was replaced with an extra little gift (luggage tag) with 48 hours.

2026年7月28日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you Patricia for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

5つ星のうち5の評価

wonderful experience

Having wonderful experience with team of travel blue…
They are able to understand the issue and resolve on priority along with sharing each and every update on WhatsApp.

Thanks team travel blue

2026年7月24日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for sharing your experience. We're very pleased to hear you're happy with the service and we value your support.

5つ星のうち5の評価

replacement cable

I needed a replacement cable, and Travel Blue stood by their warranty and replaced the cable quickly. Their customer service was great.

2026年7月21日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for your kind review Scott. Good to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback!

5つ星のうち5の評価

Outstanding Customer Service and Warranty Support

I recently purchased a Folding Extra Large Carry Bag (48L, Blue) and unfortunately experienced a zipper failure after only one use. While the defect was disappointing, what truly stood out was the way the company handled the situation.

After contacting customer service, I was assisted by Millie, who was professional, courteous, and incredibly helpful throughout the entire process. Once I provided the requested information and photos, the warranty claim was processed smoothly and a replacement bag was promptly arranged and shipped via Australia Post.

Although product defects can happen, excellent customer service is what makes the difference, and Millie ensured the experience was completely hassle-free.

Thank you to Millie and the team for honoring the warranty and for making the replacement process seamless. I genuinely appreciate the support and would not hesitate to purchase from this brand again.

Highly recommended for their customer service and commitment to customer satisfaction.

2026年7月24日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

We appreciate your wonderful review! We're very pleased to hear you're happy with the service and we value your support.

5つ星のうち5の評価

I emailed my problem on Sunday and had…

I emailed my problem on Sunday and had a replacement item delivered on Thursday. In between there was a very friendly and supportive email exchange with the customer support.
Thank you so very much, Millie. I would definitely buy a Travel Blue product again, because one can really trust their Global warranty. Highly recommended!

2026年7月23日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Many thanks for your review. We appreciate your support and are pleased to hear about your positive experience.

5つ星のうち5の評価

Sehr guter Support

Sehr guter Support, habe eine Reklamation gehabt und wurde sehr kundenfreundlich abgewickelt. Keine Versandkosten für das Austausch Produkt. Anstandslos Lieferung, schnelle Antwort lösungsorientiert.
Gern, jederzeit wieder.

2026年7月22日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thanks for the lovely feedback Michael. We appreciate you taking the time to write this review.

5つ星のうち5の評価

Communication was easy and the response…

Communication was easy and the response was quick. The entire process is smooth and painless! Thank you!! Very happy!

2026年7月13日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

Thank you for sharing your experience Ernie. We're very pleased to hear you're happy with the service and value your support.

5つ星のうち5の評価

Perfect customer service

Perfect customer service. Very accommodating and prompt to help. I will be traveling blue more often for my travel needs.

2026年7月9日
自発的なレビュー
Travel Blue ロゴ

Travel Blue からの回答

We're grateful for your kind words. Your feedback means a lot to our team and we hope you will enjoy the other Travel Blue products too

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