Super freundlicher Kundenservice und sehr schnelle Abwicklung! Ich hatte eine Reklamation wegen eines defekten Nackenkissen. Diese wurde mir nun anstandslos ersetzt. Bin wirklich sehr begeistert von... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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At first I found the pillows relatively high-priced... But they are really so much more comfortable than the cheaper ones! And their customer service is great: when my pillow's zipper broke, the issue... もっと見る
企業が回答しました
Following an incident on one of the wheels of my brand new Travel Blue Aurora suitcase the customer support team provided outstanding service through quick and effective email exchanges. This level of... もっと見る
企業が回答しました
Tarun who is the sales representative at Saket delhi bag line store has been very helpful . Thank you Tarun for your support Thanks Bagline team and thanks travel blue to fix the issue
企業が回答しました
企業情報
当該企業による記述
Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.
連絡先
Suite 13, Building 6, Croxley Park, Watford, WD18 8YH, London, 英国
- 0845 10 88588 / 0208 381 3811
- customersupport@travel-blue.com
- travel-blue.com
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ネガティブなレビューの 100%に回答しています
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Super Kundenservice!!!
Super freundlicher Kundenservice und sehr schnelle Abwicklung!
Ich hatte eine Reklamation wegen eines defekten Nackenkissen. Diese wurde mir nun anstandslos ersetzt. Bin wirklich sehr begeistert von diesem Unternehmen! Toller Service. Vielen Dank!
I have been using Travel Blue for last….
I have been using Travel Blue for last 3 years and their products are top notch. Highly recommend! Their customer service team are also quick to respond

Travel Blue からの回答
Good choice
At first I found the pillows relatively high-priced... But they are really so much more comfortable than the cheaper ones! And their customer service is great: when my pillow's zipper broke, the issue was taken care of swiftly.

Travel Blue からの回答
Tarun who is the sales representative…
Tarun who is the sales representative at Saket delhi bag line store has been very helpful .
Thank you Tarun for your support
Thanks Bagline team and thanks travel blue to fix the issue

Travel Blue からの回答
Very good service
The locker was damaged and they replaced i under warranty very quickly and easily. Suggested.

Travel Blue からの回答
Spinner wheel issue on brand new suitcase
Following an incident on one of the wheels of my brand new Travel Blue Aurora suitcase the customer support team provided outstanding service through quick and effective email exchanges. This level of service is nowadays so rare that I was surprised, not only to get quick answers, but also a solution to the problem. Issues can happen but when you get great support it’s hardly not a problem anymore. Well done to the team and many thanks !

Travel Blue からの回答
Great Service
Bought a faulty neck pillow. Contacted customer service and it was replace. Great customer service. Thank You!

Travel Blue からの回答
Possibly the best customer service…
Possibly the best customer service there is! Was unfortunate enough to break my travel pillow but I got a brand new one sent to me. Would not want to be without my travel pillow, I love it!!

Travel Blue からの回答
Dear Travel Blue Team,
Dear Travel Blue Team,
I would like to sincerely thank you for your excellent customer service. I had reported an issue with my damaged luggage, and I am pleased to inform you that I have received the replacement.
I truly appreciate your prompt response, professionalism, The entire process was smooth, and your commitment to customer satisfaction has strengthened my confidence in the Travel Blue brand.
Thank you once again for your outstanding support. I will be happy to recommend Travel Blue products to my family and friends.
Best regards,
Saumen Choudhury

Travel Blue からの回答
Very impressed had a faulty item and it…
Very impressed had a faulty item and it was replaced with an extra little gift (luggage tag) with 48 hours.

Travel Blue からの回答
wonderful experience
Having wonderful experience with team of travel blue…
They are able to understand the issue and resolve on priority along with sharing each and every update on WhatsApp.
Thanks team travel blue

Travel Blue からの回答
replacement cable
I needed a replacement cable, and Travel Blue stood by their warranty and replaced the cable quickly. Their customer service was great.

Travel Blue からの回答
Outstanding Customer Service and Warranty Support
I recently purchased a Folding Extra Large Carry Bag (48L, Blue) and unfortunately experienced a zipper failure after only one use. While the defect was disappointing, what truly stood out was the way the company handled the situation.
After contacting customer service, I was assisted by Millie, who was professional, courteous, and incredibly helpful throughout the entire process. Once I provided the requested information and photos, the warranty claim was processed smoothly and a replacement bag was promptly arranged and shipped via Australia Post.
Although product defects can happen, excellent customer service is what makes the difference, and Millie ensured the experience was completely hassle-free.
Thank you to Millie and the team for honoring the warranty and for making the replacement process seamless. I genuinely appreciate the support and would not hesitate to purchase from this brand again.
Highly recommended for their customer service and commitment to customer satisfaction.

Travel Blue からの回答
I emailed my problem on Sunday and had…
I emailed my problem on Sunday and had a replacement item delivered on Thursday. In between there was a very friendly and supportive email exchange with the customer support.
Thank you so very much, Millie. I would definitely buy a Travel Blue product again, because one can really trust their Global warranty. Highly recommended!

Travel Blue からの回答
Sehr guter Support
Sehr guter Support, habe eine Reklamation gehabt und wurde sehr kundenfreundlich abgewickelt. Keine Versandkosten für das Austausch Produkt. Anstandslos Lieferung, schnelle Antwort lösungsorientiert.
Gern, jederzeit wieder.

Travel Blue からの回答
Communication was easy and the response…
Communication was easy and the response was quick. The entire process is smooth and painless! Thank you!! Very happy!

Travel Blue からの回答
Perfect customer service
Perfect customer service. Very accommodating and prompt to help. I will be traveling blue more often for my travel needs.

Travel Blue からの回答
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