Tripbookfly レビュー 

Tripbookfly からの回答

2026年8月25日

Dear Amy,

Thank you so much for sharing your experience! We completely understand the initial skepticism, and we’re thrilled we could help you save $6,000 on your 8 tickets to Puerto Rico! It was our pleasure assisting you, and we’re so excited that you found a great deal with us. Wishing you an amazing trip and unforgettable memories!

Regards,
Support Team
Tripbookfly.com

Tripbookfly からの回答

2026年8月22日

Thank you for sharing your feedback. However, we are unable to identify any booking, transaction, or customer service interaction matching the experience described in this review.
We take customer feedback very seriously, which is why we have reviewed our records but cannot find any evidence of a booking or communication with you. We would therefore appreciate it if you could provide us with a booking reference, the email address used, or any other details that would allow us to investigate this matter properly.
We also take allegations such as “scam” and “misleading” very seriously, and we would be happy to review any specific concern you experienced.
At this time, because we cannot verify that the described interaction took place with our company, we have requested that Trustpilot review this post under its guidelines regarding genuine customer experiences.
We remain committed to providing transparent pricing and professional customer service to our customers.

Support Team
Tripbookfly

Tripbookfly からの回答

2026年8月25日

Dear James,

Thank you so much for your wonderful review! We’re glad to hear that our representative was able to address your concerns and make sure everything was taken care of. We truly appreciate your trust and are happy that you received your e-tickets and are satisfied with your experience. Wishing you a safe and enjoyable journey! We look forward to assisting you again in the future.

Regards,
Support Team
Tripbookfly.com

Tripbookfly からの回答

2026年8月25日

Dear Andrew ,

Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with our booking agent and were able to enjoy significant savings! Providing personalized service and helping our customers find great deals is what we strive for. We truly appreciate your trust and look forward to assisting you again on your next journey!

Regards,
Support Team
Tripbookfly.com

Tripbookfly からの回答

2026年8月25日

Dear Lourdes ,

Thank you so much for your wonderful review! We’re delighted to hear that Lenny provided you with excellent and efficient service and helped you find a great price for your tickets. We’re also happy that you received your reservation confirmation quickly. Your recommendation means a lot to us, and we truly appreciate you choosing Tripbookfly! We look forward to assisting you again on your next journey.

Regards,
Support Team
Tripbookfly.com

Tripbookfly からの回答

2026年8月25日

Dear Kayla ,

Thank you so much for taking the time to share your detailed experience! We’re thrilled to hear that you were able to save around thousand dollars compared to other websites and Google Flights, and we truly appreciate you giving us a chance despite your initial hesitation.

We’re also glad that our confirmation process helped ensure your flight details were correct. We understand that travel plans can sometimes change unexpectedly, and we’re happy we could still help you save significantly even after the changes. Your trust and recommendation mean a lot to us. Thank you for choosing Tripbookfly, and we look forward to helping you save on your future travels!

Regards,
Support Team
Tripbookfly.com

Tripbookfly からの回答

2026年5月12日

Thank you for your feedback. We’d like to clarify that airline fares are dynamic in nature and depend entirely on seat availability and demand at the time of booking. Sometimes, prices displayed on websites may take a little time to refresh or update, which can occasionally cause temporary differences in the fare shown online and the fare available when the booking is being finalized.
When our team contacted you, we checked the live availability and shared the best possible fare available at that moment. Please be assured that this is a normal process in the airline industry and not a scam. Airfares change frequently as seats get booked and availability updates in real time.
We always aim to provide our customers with the most accurate information and the best available options.

Support Team
Tripbookfly

Tripbookfly からの回答

2026年5月12日

Thank you for your feedback. We’d like to clarify that airline fares are dynamic in nature and depend entirely on seat availability and demand at the time of booking. Sometimes, prices displayed on websites may take a little time to refresh or update, which can occasionally cause temporary differences in the fare shown online and the fare available when the booking is being finalized.
When our team contacted you, we checked the live availability and shared the best possible fare available at that moment. Please be assured that this is a normal process in the airline industry and not a scam. Airfares change frequently as seats get booked and availability updates in real time.
We always aim to provide our customers with the most accurate information and the best available options.

Support Team
Tripbookfly

Tripbookfly からの回答

2026年3月13日

Thank you for your feedback. We’d like to clarify that airline fares are dynamic in nature and depend entirely on seat availability and demand at the time of booking. Sometimes, prices displayed on websites may take a little time to refresh or update, which can occasionally cause temporary differences in the fare shown online and the fare available when the booking is being finalized.
When our team contacted you, we checked the live availability and shared the best possible fare available at that moment. Please be assured that this is a normal process in the airline industry and not a scam. Airfares change frequently as seats get booked and availability updates in real time.
We always aim to provide our customers with the most accurate information and the best available options.

Support Team
Tripbookfly

Tripbookfly からの回答

2026年3月7日

We understand your frustration and sincerely apologize for the inconvenience you experienced while trying to book your flight.
Airfares are dynamic in nature and are controlled directly by the airlines. Prices can change at any moment depending on availability, demand, and updates from the airline’s system. In your case, when we attempted to confirm the booking, the airline informed us that the promotional fare you saw was no longer available.
Unfortunately, sometimes there can be a short delay between airline fare updates and what appears on the website, which can lead to situations like this. Please know that we made every effort to confirm the booking at the quoted price, but the airline did not honor that fare.
We also want to clarify that no charges were made to you, and we were transparent in communicating the situation as soon as we confirmed it with the airline. Being called scammers is disheartening, as our team acted in good faith and tried to assist you with the best available option provided by the airline.
We truly value our customers and always aim to provide accurate information and the best possible service. Thank you for your understanding.


Tripbookfly.com
Support Team

Tripbookfly からの回答

2026年2月12日

Thank you so much for your kind words about Kate Garcia. We’re truly glad to hear she was patient and helpful while assisting you with your booking. We’ll definitely pass along your appreciation to her.
We sincerely apologize for the disappointment regarding the flight pricing. Airline fares are highly dynamic and can change within minutes based on demand and seat availability. The fare we provided at the time of booking was the best available in the market at that moment, and often such fares are not available elsewhere.
That said, we completely understand how frustrating sudden price differences can feel. Your feedback is very important to us, and we’d be happy to review your booking in detail.
Thank you again for your feedback we truly value your business and hope to serve you again in the future.

Support Team
Tripbookfly.com

Tripbookfly からの回答

2026年1月28日

Dear Andy,
Thank you for sharing your concern. We understand how frustrating this situation must have been, and we regret the inconvenience caused.
We would like to clarify that the initial booking was created at a live, dynamic airfare, which is subject to availability and airline confirmation. While a confirmation number was generated at the time of booking, the ticket was pending issuance and not finalized by the airline. Unfortunately, due to high demand and system congestion at the airline’s end, the original fare was no longer available when the airline attempted to issue the tickets.
We want to be very clear that we do not intentionally increase prices after booking. Airfare prices are controlled entirely by airlines and can change at any time until ticketing is completed. When the original fare expired, the only options available were at the current market price, which was higher.
Regarding the credit card concern, we take data security extremely seriously. We do not store full card details on our systems, and there is no evidence that any breach occurred through our platform. However, if you believe your card was compromised, we strongly recommend contacting your bank immediately for investigation and protection.
Our team requested a call only to discuss available alternatives transparently and to assist you with the next steps, including rebooking options or cancellation as per policy.
We value our customers and operate with integrity. We are happy to review this matter further and assist in resolving it fairly. Please feel free to contact our support team directly so we can help you.


Support Team
Tripbookfly.com