I just booked my first flight through tripify and I got cancelled from the airline side, Still these guys CHARGED 400RS CONVIENCE FEE. They gave an alternate stating if you don't want any deduction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... もっと見る
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The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... もっと見る
企業が回答しました
I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordi... もっと見る
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企業情報
当該企業による記述
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
連絡先
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, インド
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3.6
まあまあ
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Zero accountability; Horrible customer service
During the Indigo outage my flight from Bangalore to Mumbai got cancelled. I had booked a return ticket from Bangalore to Mumbai to back again.
They refused to refund the amount for the Mumbai to Bangalore journey. Also told me that they will charge ₹400 convenience fee for the ticket they have cancelled.
Also seem to have blocked me from reaching their customer support number.
2025年12月5日
自発的なレビュー
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
worst service ever
i was unable to change my seat once allotted automatically since it was group booking by tripify. never using services again.
2025年12月6日
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
I think your service is not much good.u…
I think your service is not much good.u don't respond to calls ..
2025年12月2日
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Flight has been canceled and i have not…
Flight has been canceled and i have not got my refund back till now
2025年12月2日
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Your customer service may improve
Your customer service may improve, you may respond mail in time and your complaint redressal mechanism on your website is not working . Please try to improve these.
2025年11月30日
Tripify からの回答
We appreciate you bringing these issues to our attention. We're sorry that you experienced difficulties with our response times and website. We'll review our customer service and website to improve your experience.
Tripify からの回答
Thank you for sharing your feedback! We’re glad to hear you had a good experience. We appreciate your support and look forward to serving you again
This is getting worse I booked my…
This is getting worse I booked my ticket , no one is picking the call , no replies on mail too.
Is there any way i can get my ticket ??
2025年12月2日
自発的なレビュー
Scam
I was supposed to get my tax back from airlines for cancellation. Air india confirmed the same but tripify didn’t give it
2025年11月21日
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Tripify からの回答
Thank you for your feedback! We’re glad to hear you find our platform a good alternative and that it works seamlessly like other aggregators. Your support means a lot to us, and we look forward to continuing to provide you with a smooth and reliable experience.
When i was trying to get my boarding…
When i was trying to get my boarding pass and the details like mail id and phone no were of tripify. And i got a duplicate invoice instead of the real one. I received it 30 min later that too with tripyfy credentials. Really messed up.
2025年11月22日
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Very Bad experience so far with you
Very Bad experience so far with you. I would like not to recommend anybody to choose you.
2025年11月10日
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Absolutely disgusting service.
2025年11月14日
Tripify からの回答
Dear Adarsh,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
Tripify からの回答
We're happy to hear that the booking process was simple and that our support team met your expectations. Thank you for sharing your positive experience with us!
Not at all trustworthy
Not at all trustworthy. My experience with this platform was extremely disappointing. I selected a specific flight time, but the system booked a completely different timing without my consent. This is highly unprofessional and misleading.
Despite choosing the correct option, the final booking showed another time, which caused a lot of confusion and stress. If a website can’t even confirm the correct flight details, how can anyone trust it?
Customer support is also poor, and there is no proper resolution process.
I would not recommend using this platform at all. It’s better to book directly through the airline or well-known platforms to avoid such issues.
2025年11月4日
Tripify からの回答
Dear Reviewer,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
ticket booked but not found on airlines…
ticket booked but not found on airlines website for check in
2025年11月10日
Tripify からの回答
Dear Fayaz,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
Worst services
Worst services. No cancellation or rescheduling is allowed even though I informed 48 hours before departure
2025年11月9日
Tripify からの回答
Dear Reviewer,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
Now options to change the schedule time. Even the cost is cheaper
Now option for update the flight.
2025年11月9日
Tripify からの回答
Dear Suraj,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
I booked a flight
I booked a flight !
They cancel it saying flight is full one day prior to my journey n
And urgently i have to go for a meeting
Again they booked taking extra money of rs 2000
Layover of 4 hrs
Such a bad experience
I have to pay cuz of my urgency
2025年11月2日
Tripify からの回答
Dear Mr. Kumar,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
Good hospitality from Aksh
2025年11月12日
自発的なレビュー
Tripify からの回答
We're so glad you experienced great hospitality from Aksh. Thank you for your positive feedback; we appreciate you taking the time to share.
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