I just booked my first flight through tripify and I got cancelled from the airline side, Still these guys CHARGED 400RS CONVIENCE FEE. They gave an alternate stating if you don't want any deduction... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... もっと見る
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The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... もっと見る
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I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordi... もっと見る
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企業情報
当該企業による記述
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
連絡先
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, インド
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3.6
まあまあ
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tripify からの回答
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience wasn’t a positive one. This isn’t the level of service we aim to provide, and we’d really appreciate the opportunity to learn more and make things right.
Please reach out to us at your earliest convenience so we can understand what happened and work toward a better experience for you.
We value your feedback and hope to regain your trust.
Everything was smooth
2026年1月6日
Tripify からの回答
Thank you for sharing your feedback! We’re thrilled to hear everything went smoothly. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Tripify からの回答
Thank you for sharing your feedback! We’re thrilled to hear everything went smoothly. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Correction of One alphabet missing in surname.
My Srurname was missing only one alphabet in it. I mailed request for correction and when called in next day morning i was informed tha the group booking helpdesk does not work on Sunday, and advised to reach airport 3 hours before for this correction by airline only. This caused so much panic and got to change my other place visit and long wait at airport due to arriving early. Why cant this be supported online / directly by Tripify.
2026年1月4日
Tripify からの回答
We regret to hear about the difficulty you experienced with your booking and surname correction. We apologize for the inconvenience caused by the limited support on Sunday and the resulting need to arrive early at the airport. We'll review how group booking helpdesk requests are handled and explore options for online support to prevent similar situations. The concerned team has been made aware of your feedback, and they may connect with you within the next 24 hours. Thank you for your feedback.
I had a very terrible experience with…
I had a very terrible experience with this travel company. They cancelled my ticket without any prior notice and have still not refunded my money, even after repeated follow‑ups. This shows a complete lack of professionalism, transparency, and respect for customers. I will not book with this company again and strongly advise others to be very careful before trusting them with their travel plans.
2025年12月22日
Tripify からの回答
We regret to hear about the trouble you experienced with your cancelled ticket and the delayed refund. We value your feedback and will review our procedures to improve our service and communication.
Pooja ji helped a lot when my flight…
Pooja ji helped a lot when my flight got canceled. Amazing work done by pooja ji ☺️
2025年12月30日
自発的なレビュー
Tripify からの回答
We're happy to hear that we could assist you when your flight was canceled. We appreciate your positive feedback and are delighted we made a difference.
Useless
Useless, Flight cancelled 7hr ago but not a single update from the agency,not mail not a msg, After enter airport wait 12 hr
2025年12月23日
Tripify からの回答
We regret your flight was canceled and you experienced a lack of communication and a long wait at the airport. We appreciate your feedback and will investigate how we can improve our updates during disruptions.
Tickets came delayed but came😅
2025年12月21日
Tripify からの回答
We are so sorry the tickets arrived late! We appreciate your patience and are looking into this.
No boarding pass sent to mail or…
No boarding pass sent to mail or Whatsup very bad experience
2025年12月12日
Tripify からの回答
Thank you for sharing your concern. Please note that your case has been forwarded to the concerned team, and they will connect with you within the next 24–48 hours to assist you further. We appreciate your patience and assure you that we are working to resolve this promptly.
I booked flight tickets at 3000 and…
I booked flight tickets at 3000 and within 1 hours I informed the team by mistake a spelling mistake happened and for that tripify charged 2200 rupess only for spelling correction.
2025年12月18日
Tripify からの回答
Thank you for sharing your concern. Please note that your case has been forwarded to the concerned team, and they will connect with you within the next 24–48 hours to assist you further. We appreciate your patience and assure you that we are working to resolve this promptly.
Tripify からの回答
Dear Customer,
We have reviewed the details of your booking and found that you were bumped by the airline at the last moment due to their overbooking.
This issue occurred on the airline’s end and was related to their operational decisions, which Tripify or any other online travel agency does not have control over.
We regret the inconvenience caused by the airline procedure.
Regards,
Team Tripify
Low cost ticket available on your site…
Low cost ticket available on your site and quick response.
2025年12月15日
Tripify からの回答
We're happy to hear that you found a low-cost ticket on our site and received a quick response. We appreciate you taking the time to share your positive experience!
Tripify からの回答
Thank you for your kind words! We’re delighted to know you had a good experience with our service. Your feedback motivates us to keep delivering the best. We look forward to serving you again soon!
Thankyou Tripify for good experience and keeping our trust.
Thankyou Tripify. You have employed good executives. We had a flight to Bangalore on 5th Dec 2025. As we all know, There was so much of chaos in flights due to an airline. However, due to good ticket pricing and helpful executives, we had very good experience booking tickets with you. Thankyou again.
2025年12月5日
自発的なレビュー
Tripify からの回答
We're happy to hear that you had a very good experience booking tickets with us, especially given the flight chaos. We appreciate your positive feedback regarding our helpful executives and ticket pricing. Thank you again for your review.
Pathetic
Pathetic. My flight got cancelled due to airline issue and still i havent recieved my refund amount
2025年11月30日
Tripify からの回答
Dear Customer,
Your request has been forwarded to the concerned team, and we are currently awaiting a response from the airline. They will reach out to you as soon as they have an update.
Thank you for your patience and understanding.
Regards,
Team Tripify
Price was good but need some other improvements
Price was good but need to solve some other issues, no information on flight delay. Need bit more improvement. It was good.
2025年12月11日
Tripify からの回答
Dear Biswajit,
Thank you for taking the time to update your review and share your positive experience with our service. We truly appreciate your feedback.
However, we noticed that the rating was not updated along with the review, which may not fully reflect the quality of service you mentioned. We kindly request you to consider moderating the rating as well, so it aligns with your updated comments.
We value your support and look forward to serving you again in the future.
Regards,
Team Tripify
Not able to check in as other…
Not able to check in as other passengers are also appearing , indigo site doesn’t allow further
2025年12月7日
The spice jet fare for mumbai to Delhi…
The spice jet fare for mumbai to Delhi was shown 10312 on 7th December, 2025 but the PNR did not get generated. Later the customer care executive called and confirmed me that the same fare is 49000 now so your ticket could not be generated. Why did you list the price 10312?
2025年12月5日
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Tripify からの回答
“Thank you so much for your feedback! We’re thrilled to hear that the executive you dealt with was able to assist you. We’ll be sure to pass along your kind words. We appreciate you taking the time to share your experience!
Tripify からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
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