I just booked my first flight through tripify and I got cancelled from the airline side, Still these guys CHARGED 400RS CONVIENCE FEE. They gave an alternate stating if you don't want any deduction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... もっと見る
企業が回答しました
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... もっと見る
企業が回答しました
I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
連絡先
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, インド
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3.6
まあまあ
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This is truly disaster thing happened…
This is truly disaster thing happened with me, there was an emergency so I purchased ticket from tripify, I've received ticket confirmation PNR so when I went to air India express they showed me in there system that with the given PNR there was no booking with my name, as tripify changed or replaced my name with some gupta family so I contacted multiple times with tripify to resolve this issue everytime asked me to allow 30 mins and so but at the end at 6.30 in the morning they stated sorry sir for the inconvenience caused, but this is not correct definately I'll raise this issue in consumer court, what I have faced was just hilarious and horrible on that day
2026年4月18日
Tripify からの回答
Dear Rahul,
Thank you for bringing this to our attention. We have successfully located your booking, and the concerned team is currently reviewing your case. One of our representatives will connect with you via phone or email within 24 business hours to address your concern and provide assistance.
We kindly request you to remain available during this time. Thank you for your patience and cooperation.
Regards,
Team Tripify.
Very very bas experience with tripify
2026年4月10日
Tripify からの回答
Dear Samir,
Thank you for bringing this to our attention. We have successfully located your booking, and the concerned team is currently reviewing your case. One of our representatives will connect with you via phone or email within 24 business hours to address your concern and provide assistance.
We kindly request you to remain available during this time. Thank you for your patience and cooperation.
Regards,
Team Tripify.
Thank you for handling my request.
Thank you for handling my request.
You made my day.
2026年4月21日
自発的なレビュー
Tripify からの回答
We are so happy to hear that we were able to assist you and make your day better. Thank you for your wonderful feedback!
Thanks Meenu for your valuable support…
Thanks Meenu for your valuable support throughout my booking with spice jet.
Thank u
2026年4月20日
自発的なレビュー
Tripify からの回答
We're happy to hear that you received valuable support during your booking. Thank you for sharing your positive experience with us; we appreciate it.
Thank you TRIPIFY TEAM
2026年4月9日
Tripify からの回答
We're so happy to hear that you had a great experience! Thank you for your kind words and positive feedback.
Tripify からの回答
Dear Customer,
Thank you for bringing this to our attention. We have successfully located your booking, and the concerned team is currently reviewing your case. One of our representatives will connect with you via phone or email within 24 business hours to address your concern and provide assistance.
We kindly request you to remain available during this time. Thank you for your patience and cooperation.
Regards,
Team Tripify.
I did not get the PNR no on my booking…
I did not get the PNR no on my booking and had to follow up with customer care a couple of times and got the typical answer that we are waiting for the airline to confirm my booking on the critical travel.
2026年4月15日
Tripify からの回答
We regret that you did not receive your PNR number promptly and had to contact customer care multiple times. We are sorry for the difficulty you experienced due to the delayed airline confirmation during your critical travel. We appreciate your feedback, and we'll review our processes.
Diligent appreciative support
I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordination with me and most importantly even when I forgot about it, Dilpreet (from Tripify) was there to remind me.
Really appreciate all the support and looking forward to travel through Tripify.
2026年4月18日
自発的なレビュー
Tripify からの回答
We appreciate you sharing your experience. We're happy to hear that our team provided such great support during the unexpected cancellation. It's wonderful to know that the follow-ups and coordination were helpful. Thank you for your positive feedback, and we look forward to assisting you with future travels.
Tripify からの回答
Thank you very much for your review! We’re happy to know you had a very good experience and appreciate your support.
Good but not received the e-ticket…
Good but not received the e-ticket immediately and it took 24hrs
If it is for an emergency trip..I won't advice but if your trip is beyond 24hrs u can book with them
2026年4月2日
Tripify からの回答
We appreciate your feedback. We are sorry the e-ticket delivery wasn't immediate. We'll review our delivery process to avoid delays for time-sensitive bookings in the future.
Tripify からの回答
We appreciate your feedback and apologize for the slow third-party app experience. We'll investigate this issue.
The experience
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very wonderful so far. Let us hope that I get tickets and could webcheckin on time. 🤞 Being first time user at Tripify.
2026年4月14日
自発的なレビュー
Tripify からの回答
We're happy to hear that you found your experience positive and that our customer support was helpful. We appreciate you mentioning the trust-building and explanations provided. We hope you get your tickets and can check in without issues. Thank you for your feedback as a first-time user!
Tripify からの回答
We're happy to hear that you found a good deal and experienced fast booking. Thank you for your positive feedback; we appreciate it!
It is good experience your Miss Meenu…
It is good experience your Miss Meenu is nice and cooperative
2026年4月10日
自発的なレビュー
Tripify からの回答
We're happy to hear that you had a good experience. We appreciate your kind words and are glad our team was helpful and cooperative!
Tripify からの回答
We are happy to hear that you found it easy to connect and get a response from us. Thank you for your positive feedback!
Calling and increasing prices after…
Calling and increasing prices after booking tickets from site was highly unprofessional and no justification provided as well
2026年4月4日
Tripify からの回答
We appreciate your feedback and are sorry to hear about the unexpected price increase after booking. This is not the experience we want you to have, and we'll review our processes.
service was good
2026年4月3日
Tripify からの回答
Thank you for your feedback! We’re glad to hear that our service met your expectations.
Tripify からの回答
We regret to hear this and would like the opportunity to address your concern. Please contact us by writing to support@tripify.com.
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