I just booked my first flight through tripify and I got cancelled from the airline side, Still these guys CHARGED 400RS CONVIENCE FEE. They gave an alternate stating if you don't want any deduction... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... もっと見る
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The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... もっと見る
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I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordi... もっと見る
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企業情報
当該企業による記述
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
連絡先
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, インド
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3.6
まあまあ
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The one on one interaction with the…
The one on one interaction with the Customer Executive
2026年4月28日
Tripify からの回答
We appreciate you sharing your experience with our customer executive. We're happy to hear that you valued the interaction.
They make us fool and not price and…
They make us fool and not price and availability of ticket show is not proper they all are booked etc.
2026年5月4日
Tripify からの回答
We regret that the ticket availability and pricing were not properly displayed, and we're sorry you feel misled. We appreciate your feedback and will address this to improve our service.
All Customer reps keep promising on the…
Less than 6 hours remaining for flight, and no tickets issues yet. Also, PNR on airline shows as "does not exist". Request for wheel chair for my aged parents, food preference etc is still not confirmed. All Customer reps keep promising on the issues, but never resolve anything. Avoid 100%.
2026年4月26日
Tripify からの回答
We regret that you have not received your tickets and that the airline does not recognize your PNR. We also acknowledge your requests for a wheelchair and food preferences remain unconfirmed. We'll investigate these issues. We appreciate your feedback.
Quality of your services
Though the price difference compared to the market is minimal, I truly appreciate the quality of your services.
2026年5月2日
Tripify からの回答
We're happy to hear that you value the quality of our services. We appreciate you taking the time to share your experience with us and your positive feedback.
Tripify からの回答
We are happy to hear that you had a great experience with our service and customer support. Thank you for your positive feedback!
They are not good i purchased and paid…
They are not good i purchased and paid for my ticket but they haven't confirmed it right away after 30 min they say i need to pay more price. They would have told me during booking if prices increases i would not pay and have booked from other platform. Owrst experience ever.
2026年4月25日
Tripify からの回答
We regret that your ticket purchase wasn't confirmed promptly and you were asked for more money. We apologize that the price increase wasn't communicated during booking, leading to a frustrating experience. We'll review this situation to prevent similar issues in the future. Thanks for your feedback.
Was facing a huge crisis with my ticket…
Was facing a huge crisis with my ticket bookings but I was able to Connect to kirti Sharma and she was absolutely wonderful at sorting out my concern. Really happy with the service. Way better than my experience with Cleartrip so far
2026年5月4日
自発的なレビュー
Tripify からの回答
We're happy to hear that your issue was resolved smoothly and efficiently. We appreciate you sharing your positive experience and are glad we could provide excellent support during a stressful time with your bookings.
Booking was smooth and easy
Booking was smooth and easy - but confirmation is dicey ; I had an early morning flight & my details came in only late night the prev day.
Also, you have to arrange something with the airlines for a web check in
2026年4月23日
Tripify からの回答
We appreciate your feedback and are glad booking was easy. We're sorry the confirmation and web check-in caused concern. We'll review our processes to improve the experience. Thanks for your time.
Tripify からの回答
We regret your dissatisfaction. We'll review your feedback to improve our services and ensure a better experience.
Tripify からの回答
We're glad you found our prices good and our staff supportive. Thank you for your positive feedback; we appreciate it!
Tripify からの回答
Thank you for your feedback!
We’re glad to hear that you had a nice experience. We truly appreciate you taking the time to share your thoughts and look forward to serving you again soon.
Worst experience of booking flight with…
Worst experience of booking flight with tripify. I have booked the flight with tripify from Mumbai to Ahmedabad. First point is that they don’t provide direct confirmation .. day before my journey I got msg saying my flight was postponed and confirmed pnr also . But that flight was cancelled on day of journey.. I raised refund request and they are saying they don’t find my booking in the system .. what a pathetic service
2026年4月22日
Tripify からの回答
We regret to hear about the difficulties you experienced with your Mumbai to Ahmedabad flight booking. We apologize for the flight postponement, cancellation, and the issues you faced with your refund request. We'll investigate this matter thoroughly to understand what occurred and improve our services. Thank you for bringing this to our attention.
After booking the ticket at 5800 rs
After booking the ticket at 5800 rs , i didn't received any confirmation on the ticket then after 2 days they called me saying that we couldn't able to book the ticket at that price so you have to pay the differential amount of Rs 700 to book the ticket. In total the cost =6500 rs , which was quite higher if I would have booked from other places using some good credit card offers.
2026年4月27日
Tripify からの回答
We regret you didn't receive immediate confirmation and had to pay extra. We'll review our booking process to prevent this issue in the future. We appreciate your feedback.
The booking process was easy n the…
The booking process was easy n the prices available were very budget friendly.
2026年4月26日
Tripify からの回答
We're happy to hear that the booking process was easy for you and that you found our prices budget-friendly. Thank you for your positive feedback!
I had booked the tickets and payment is…
I had booked the tickets and payment is done . But I don’t like the fact that the tickets are not visible on the indigo website . The time by when they will be visible are only 12-24 hours prior to departure . That is very close . The PNR number is generated so ideally I should be able to see the tickets on indigo site . Please help prioritise this .
2026年4月25日
Tripify からの回答
We appreciate you sharing your concerns. It's important that you can view your tickets promptly after booking. We'll look into why the tickets' visibility is delayed on the airline's website and prioritize improvements to this process. Thanks for your feedback.
One way trip - under group booking
Found a good deal, ticket and pnr was well received, received email notification for change in flight timing
2026年4月27日
Tripify からの回答
We're happy to hear that you found a good deal and your ticket and PNR were well received. We appreciate you acknowledging the email notification about the flight timing change. Thanks for your feedback.
PNR not generated on Ticket
After payment for flight booking, status for reservation is pending and ticket generated without PNR. After calling to customer support number then PNR generated.
2026年4月24日
Tripify からの回答
Dear RKD,
Thank you for bringing this to our attention. We have successfully located your booking, and the concerned team is currently reviewing your case. One of our representatives will connect with you via phone or email within 24 business hours to address your concern and provide assistance.
We kindly request you to remain available during this time. Thank you for your patience and cooperation.
Regards,
Team Tripify.
It was nice.
2026年4月15日
Tripify からの回答
Thank you for your feedback!
We’re glad to hear that you had a nice experience. We truly appreciate you taking the time to share your thoughts and look forward to serving you again soon.
Tripify からの回答
Dear Arun,
Thank you for bringing this to our attention. We have successfully located your booking, and the concerned team is currently reviewing your case. One of our representatives will connect with you via phone or email within 24 business hours to address your concern and provide assistance.
We kindly request you to remain available during this time. Thank you for your patience and cooperation.
Regards,
Team Tripify.
Nice and great
2026年4月18日
Tripify からの回答
Thank you for the positive review! We’re happy to hear that you had a nice and great experience with us. We look forward to serving you again.
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