I just booked my first flight through tripify and I got cancelled from the airline side, Still these guys CHARGED 400RS CONVIENCE FEE. They gave an alternate stating if you don't want any deduction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... もっと見る
企業が回答しました
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... もっと見る
企業が回答しました
I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordi... もっと見る
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企業情報
当該企業による記述
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
連絡先
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, インド
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3.6
まあまあ
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tripify からの回答
We're glad you enjoyed your experience booking through our website. Thank you for sharing your positive feedback with us it means a lot!
Tripify からの回答
Thank you for the 5-star rating! We’re so glad you had a positive experience with us. We hope to see you again soon!
Well & Good !!
2026年2月5日
Tripify からの回答
Thank you so much for the feedback! We are absolutely thrilled to hear that you had a positive experience with us.
Ticket was easy to purchase & they have a good customer care service.
I really loved the customer care excecutive's behavior & approch towards the customers.
2026年2月10日
Tripify からの回答
We're happy to hear that you appreciated the customer care executive's behavior and approach. We appreciate you taking the time to share your positive experience with us!
Tripify からの回答
Thank you for the kind words! We’re so happy to hear you had a good experience with us. We look forward to welcoming you back soon!
Great Customer service
Great Customer service. I choose Mrs in Place of Ms and team quickly fixed the issue.
2026年2月8日
Tripify からの回答
We're happy to hear that our customer service was helpful and efficient. We appreciate you bringing the issue to our attention, and we're glad we could resolve it quickly for you.
Tripify からの回答
Thank you for the feedback! We’re so glad you enjoyed our recent offers. We strive to provide the best value for our customers, and it’s great to know we hit the mark. Hope to see you again soon!
Tripify からの回答
We're happy to hear that you appreciated the coordination and detailed explanation provided. Thank you for your positive feedback!
After booking
After booking, I was called and assured the trip. Also, when I had confusion, the airline company didn’t help on the call but tripify agents helped me.
2026年2月2日
Tripify からの回答
We're happy to hear that we could assure you about your trip after booking. We're also glad our agents were helpful when you experienced confusion with the airline company. Thank you for your positive feedback!
Best and easy way to book tickets and…
Best and easy way to book tickets and very helpful staff when u call them
2026年1月25日
Tripify からの回答
We're happy to hear that you found booking tickets easy and our staff helpful. We appreciate you taking the time to share your positive experience!
Tripify からの回答
We're happy to hear that you had a smooth experience with our responsive customer service. Thank you for your positive feedback!
Long wait at customer care
Long wait at customer care
Web checkin not possible online as many passengers on 1 pnr
If u speak to airlines directly, they ask the email id registered with booking which is tripify id. So difficult to web checkin over phone also.
If web checkin done, u don't get your boarding pass on your mail or phone
Flight delay information is not passed to us
So overall very disappointing and probably the first and last time for me
2026年1月26日
Tripify からの回答
We appreciate you sharing your experience. We are sorry that you encountered long customer care wait times and web check-in issues due to multiple passengers on one PNR. We'll address the difficulty confirming your email and receiving boarding passes, along with the lack of flight delay updates. We'll use your feedback to improve our services.
Tripify からの回答
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
Tripify からの回答
We're glad you found our service to be very nice and good. We appreciate your positive feedback and thank you for it.
Worst ever travel portal .
Worst ever travel portal . Innocent passenger book ticket seeing low fare but this agency books group tickets at lowest cost they get . And the passenger has no right to cancel or ask for alternate flight in case of any schedule change made by airline . I am lady senior citizen who went thru the torture because airline preponed morning flight. When I requested airline I was told it’s a group booking made by tripyfy - and this agency very conveniently replied that I should have checked terms and conditions before paying .
2026年1月24日
The tripify executive called beforehand…
The tripify executive called beforehand to advise the status of booking and further a mail was received upon confirmation of booking. I liked the proper communication.
2026年1月22日
Flight ticket price is low but No other advantages
Flight ticket price is low, but there is no other assistance and flexibility.
2026年1月20日
Tripify からの回答
We appreciate your feedback. We are sorry that you felt unsupported and that our services lacked flexibility despite the low ticket price. We'll review this.
Tripify からの回答
We're very sorry your experience was so negative. We appreciate your feedback and will look into how we can prevent this in the future.
Very bad experience
Beware of this fraud. I had a very bad experience—they kept my booking status pending and called demanding extra money immediately. I’ve seen them call everyone who books from this website and demand extra money to confirm the booking.
TFY291697 Booking ID and below is the email received . FYI They gave 9 numbered mobile number to contact them which doesn’t exist in India.
Hi Sir/Ma'am,
Greetings from Tripify!
Hope this email finds you well.
We regret to inform you that your booking is not confirmed because of a fare hike from the Airline end and same classes of service sold out.
We seek your cooperation and understanding in this regard.
If you have any questions or concerns, please do not hesitate to contact us.
2026年1月23日
自発的なレビュー
Tripify からの回答
Dear Johar,
We’re sorry to hear about your experience. We take such concerns seriously, but unfortunately, we’re unable to locate your booking details with the name provided. To ensure we can investigate this properly and assist you, we kindly request that you reach out to us at support@tripify.com with your booking reference and related information.
Your feedback is important to us, and we want to resolve this matter promptly. Thank you for bringing it to our attention.
Regards,
Team Tripify
Great customer service.
My ticket showed 15kg allowance even though it was an international flight. And i couldn’t check in directly online since it was a special group booking fare. But when I called customer service they were kind and prompt and resolved all my issues. I was able to check in online and realized I had 30kg baggage allowance.
2026年1月17日
Tripify からの回答
We appreciate you sharing your experience. We're glad our customer service team was helpful and quickly resolved the baggage allowance issue, allowing you to check in online with the correct 30kg allowance. Thank you for your feedback.
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