Trueplay レビュー 

I have had a nice experience. No concerns at all.

Mi hanno rimborsato Acquisti non autorizzati

I had acidentally requested ongoign subscription (not intended to do so). I wrote to the trueplay to cancel. They not only promtly cancelled but agreed to Refund as well
Thanks Kevin

It's because I'll be able to get my money back coz I don't remember subscribing

Zéro étoile, grosse arnaque, abonnée par erreur à strechbalance en pensant régler une place de parking via mon téléphone, ces derniers ont accepté la résiliation tout en demandant une bonne note sur truspilot.
MAIS oh surprise un autre prélèvement de 10 centimes de trueplaydigital apparaît sur mon relevé de compte. Pas de mail reçu juste un petit prélèvement avant d autres à venir. Impossible de procéder à la résiliation avant 14 jours. J ai dû bloquer ma carte bancaire.
PRATIQUE FRAUDULEUSE

Gracias por el excelente servicio, Emerald. Trueplay.digital ofrece una experiencia segura y confiable. Desde el principio, su atención al cliente ha sido rápida y eficiente. Me he sentido completamente respaldado en todo momento. ¡Recomiendo sus servicios!

Emily reached out to assist. Her customer service was excellant.

These people get you to inadvertently sign up to a service without realising it. In my case they appear to have inserted themselves into a Three mobile authentication process, taken a 10p payment to confirm my identity (I thought this was Three), then charged me £41.99 for a "membership" service I did not sign up for. Like others scammed in this way, they have now stopped responding to messages and have not refunded the money they have taken. What you need to do in this position is raise a dispute via your credit/debit card issuer, explaining that money has been taken from your account without permission or agreement. You should be able to claim this back through your card provider.

L'assistance a été utile

Would give zero stars but to write a review you need to give at least 1. This is a scam and they pop up when you are doing something entirely different and you don't realise, then it is extremely hard to cancel and their customer support are rude and when you ask what they are and tell them they are a scam they tell you they have cancelled your account and have a zero tolerance to fraud yet then try to take further payments had to report them and change my bank details.

Very good and fast assistance from Emily — I highly recommend her.

Ahlby help me resolved my issue, its a great help.

This is scam, they appear like some ad that you can not recognize, you think that you are paying for some other service - and they steal 28,90 eur from my account. When I asked for refund, they told that they can not make refund - for the service I didn't want. They just stopped answering.

Update: they are answering every few days. Sometimes in my language, sometimes in some other language that I don'underatand..always the same copy-paste answer: they are promising for a lat few months and cca 100 emails that they will return me money in 5-7 days, but I have to leave here a 5-star review. What a cheaters and bullies..

Prompt customer service

For a second time this so called "Christian" outfit has scammed me,
. On both occasions related to getting a parking app on my phone
They are complete con artists Beware!

Emily reached out to me and the support was prompt, professional and very helpful. The issue was handled with a positive conclusion.

Efficient service from Declan