HealRay レビュー 

I ordered this products, I added some gels and floss, they debited me immediately I was clicking on the products, I got a message that I will receive confirmation of purchase which never came, I contacted their customer service they told me they could not find my orders, I sent screenshot of the debit from my account and they insist I never made an order... this guys are scammers and don't fall for all this stories. I am very pissed now, I thought I have solution to my tooth problem. And for those of you that are paid to make positive reviews about them, do you still have the money????

I notice all the reviews are 1 review so not genuine...

Response

The fact almost all of your ratings are 1 review is quite telling

The packaging was lovely and everything inside was so neatly arranged. The device feels solid and well made. It’s rare to get something that looks and feels like someone actually cared when they put it together. Made me smile before I even tried it.

I placed my order back in March. But I quick realized that my address was missing the street number. I reached out to them to let them know and waited for several days before getting a response. They promised to ship it again. I never got anything. I sent them multiple emails. After waiting for 2 months, I still did not get my order. I am very disappointed. They got the worst customer service ever.

Order no. Healray 1685. I ordered their product, costing £80.00 on 22 April. They then emailed saying it was dispatched. They then emailed saying only part of the order was coming. I tracked the order. It had been mis-addreesed at source. (NB The product is shipped from China, not US). The product did not arrive at all and the UK shipper, Amazon shipping, said it had been returned. I contacted them. After multiple emails got a single line reply saying 'I suggest you contactr shipper.' I have emailed multiple times since then and they have not answered, although I have received many spam emails from them. I have asked for my money back and they have not answred.

My malware blocker tells me not to go to their company webisde.

AVOID this dispreputable company at all costs.

Update to review finally received the heal ray gel today 6-2-25 ordered on 4-21-25. In my opinion that is way to long of a wait time...for a product from the USA.

I had bad experience with this company!!! First of all I paid for priority shipping, but got my order after 3 weeks! Gel was out of stock, and they supposed to send me refund, which I never get! After 2 months I received this gel, but manufacturing date was 2026! When I scanned QR code, nothing was showed up!!!

My wife ordered healray gel on April 22nd. System told her that it would arrive by May 1st. System updates on order are not informative. No location information. No reply from Healray on status inquiry. Finally dowliaded an app to find they say it was delivered 2 hrs ago. IT WAS NOT. This is a SCAM 5/11/25.