Tryrovina レビュー 584

TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried... もっと見る

企業が回答しました

5つ星のうち5の評価

I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without an... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful f... もっと見る

企業が回答しました

5つ星のうち5の評価

I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach... もっと見る

企業が回答しました


連絡先

4.3

優良

TrustScore 5段階評価の4.5

584件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 98%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Aira's Assistance

Aira was very prompt and helpful. The response time was incredible. My request was taken care of quickly.

2026年5月29日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Sand,

Thank you so much for your wonderful review! We're delighted to hear that Aira was able to assist you promptly and efficiently. Providing fast, helpful, and reliable support is always our goal, and we're thrilled that your request was resolved quickly.

We truly appreciate your feedback and your support. Thank you for choosing us!

The Rovina Support Team.

5つ星のうち5の評価

I am glad that you clarify the refund…

I am glad that you clarify the refund and will be credited my account. Thank you.

2026年5月28日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Cash,

Thank you so much for taking the time to share your feedback! We’re delighted to hear that we were able to clarify the refund process for you and provide the assistance you needed.

We truly appreciate your patience, understanding, and kind words. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.

Thank you again for being a valued part of Rovina!

The Rovina Support Team.

5つ星のうち5の評価

Customer service representative …

Angeline in your customer service area was quick to respond & a great help in resolving my issue.

2026年5月28日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Darlene,

Thank you so much for taking the time to share your feedback! We’re delighted to hear that Angeline was quick to respond and able to help resolve your issue.

We truly appreciate your kind words and support. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.

Thank you again for being a valued part of Rovina!

The Rovina Support Team.

5つ星のうち5の評価

Very Good product and customer service…

Very Good product and customer service were Very caring and helpful and quick response!! Thank You So Much For Everythjng !! 😊

2026年5月20日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi There,

Thank you so much for your kind words and support!

We’re truly happy to hear that you’re enjoying the product and that our customer service team was able to provide caring, helpful, and quick assistance. Your satisfaction means a lot to us, and feedback like this motivates us to continue providing the best experience possible.

Thank you again for choosing Rovina!

The Rovina Support Team.

5つ星のうち3の評価

i would have liked to of had this dealt…

i would have liked to of had this dealt with in a more timely fashion, also the ingredients easier to see so i wouldn't have made the mistake of purchasing them in the fists place. thanks for finally getting this done!

2026年5月26日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Jeanine,

Thank you for your honest feedback, and we sincerely apologize for the delay in resolving your concern. We also appreciate your comments regarding the ingredient visibility, as we understand how important clear product information is when making a purchase decision. Your feedback will be shared with our team as we continue working to improve both our service and product experience. We’re glad we were able to assist in the end, and we truly appreciate your patience throughout the process.

The Rovina Support Team.

5つ星のうち5の評価

Amazing company

Amazing company. Very professional to deal with. Would highly recommend. Quick service

2026年5月27日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Belinda,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and service. Your recommendation truly means a lot to us. We appreciate your support and look forward to serving you again in the future!

The Rovina Support Team.

5つ星のうち5の評価

Very nice and good company.

Very nice and good company.. there products are top notch

2026年5月15日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Jackie,

Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with both our company and products. Providing top-notch quality and excellent service is always our goal. We truly appreciate you being part of our community!

The Rovina Support Team.

5つ星のうち5の評価

Prompt response and courtesy

Arlyn gets high scores in prompt response and courtesy! Very impressed with customer service with this company and I have had no side effects from the product, which is unusual for me.

2026年5月26日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Dede,

Thank you so much for your wonderful review and kind words!

We're truly happy to hear that you were impressed with our customer service and that you’ve had a positive experience with the product without any side effects. Your feedback means a lot to us and is greatly appreciated.

It was a pleasure assisting you, and we’re grateful to have you as part of the Rovina family. Please don’t hesitate to reach out anytime if you need further assistance.

The Rovina Support Team.

5つ星のうち5の評価

Prompt and understanding Customer…

Prompt and understanding Customer Service.
That's the key to a successful business
I feel comfortable doing business with them
Janes help was the personal that you wish every company provided. Thx.

2026年5月24日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Geraldine,

Thank you so much for your kind words and support! We're truly happy to hear that you felt comfortable doing business with us. Providing prompt, understanding, and personalized customer service is always our goal. We’ll be sure to share your feedback with Jane, she’ll be delighted to know she made such a positive impact. Thanks again for choosing us!

The Rovina Support Team.

5つ星のうち2の評価

why is a product "made in the USA" shipped from WUHAN China?

This product was shipped from China when I was Informed it was made in the USA????.However after questioning this m money was returned very quickly

2026年4月15日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Steven,

We sincerely apologize for the confusion and frustration this experience caused you, and we completely understand why seeing a shipment update connected to China would raise concerns after believing the product was made in the USA. Your trust is very important to us, and we truly appreciate you bringing this to our attention.

Rovina is a U.S.-based brand, with our business operations handled from South Carolina. Our Astaxanthin supplement is manufactured in the United States in a GMP-certified facility while following strict quality and safety standards.

That said, some international logistics hubs or shipping partners may be involved during the shipping and transit process, We understand how this may have appeared misleading, and we appreciate the opportunity to clarify it.

We’re also very glad we were able to respond quickly and process your refund promptly after you reached out. Customer satisfaction and transparency are extremely important to us, and feedback like yours helps us continue improving our communication moving forward.

Thank you again for sharing your experience with us, Steven. We genuinely appreciate your feedback and the chance to address your concerns.

The Rovina Support Team.

5つ星のうち5の評価

Kat was super helpful Better than any…

Kat was super helpful Better than any other!

2026年5月24日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Larry,

Thank you so much for your wonderful feedback! We're thrilled to hear Kat was able to help and provide such a great experience. We truly appreciate your support and kind words!

The Rovina Support Team.

5つ星のうち5の評価

I honestly love this product I will be…

I honestly love this product I will be purchasing again soon

2026年5月4日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Sonia,

Thank you so much for your amazing feedback!

We’re absolutely thrilled to hear that you love the product and plan to purchase again soon. Your support truly means a lot to us, and we’re so happy to be part of your wellness journey.

We can’t wait to serve you again soon. Thank you for choosing Rovina!

The Rovina Support Team.

5つ星のうち5の評価

Jean was timely and very professional…

Jean was timely and very professional and courteous.

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Liz,

Thank you so much for your kind feedback!

We’re very happy to hear that Jean provided timely, professional, and courteous support. We’ll be sure to share your wonderful comments with her.

We truly appreciate your support and thank you for choosing Rovina!

The Rovina Support Team.

5つ星のうち5の評価

My experience was good

My experience was good. My issue was handled promptly and professionally.

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Monica,

Thank you for sharing your experience with us!

We’re happy to hear that your issue was handled promptly and professionally. Providing efficient and supportive service is very important to us, and we truly appreciate your feedback.

Thank you for choosing Rovina!

The Rovina Support Team

5つ星のうち5の評価

I want to personally thank Angelie for…

I want to personally thank Angelie for taking care of my problem and cancelling my account. Trying to get people from different companies to respond back to me is rare these days. Thank you so much Angelie.

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Michele,

Thank you so much for your kind words and thoughtful feedback. We truly appreciate you taking the time to share your experience.

I’m very happy to hear that Angelie was able to assist you promptly and take care of your concern. Providing responsive and helpful support is very important to us, and your message will surely mean a lot to her.

We sincerely appreciate your patience and support, and we’re grateful we had the opportunity to assist you.

The Rovina Support Team

5つ星のうち5の評価

Outstanding customer service!!

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi SGB,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you had a positive experience with our customer service team. Providing outstanding support and making sure our customers feel valued is always our goal.

We truly appreciate your support and look forward to assisting you again whenever needed!

The Rovina Support Team.

5つ星のうち5の評価

Jodi and Jean of the Rovina Support…

Jodi and Jean of the Rovina Support Team Answered all my questions and provided clear direction on the steps of the process for obtaining a full refund of the product I ordered.

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Bob,

Thank you so much for taking the time to share your experience with us.

We’re delighted to hear that Jodi and Jean were able to answer all your questions and provide clear guidance throughout the refund process. Our team always strives to make every interaction as smooth, transparent, and helpful as possible.

Your kind feedback is truly appreciated, and we’ll be sure to share your message with both Jodi and Jean.

The Rovina Support Team.

5つ星のうち1の評価

47 Days!

47 days never received the item. They say they refunded my account, can’t tell. I do believe this is a scam site. Plus on the tracking is all fake. SCAM! SCAM! SCAM!👿

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Odray,

We’re sorry to hear about your experience and understand how frustrating the delay has been. After reviewing your account, we can confirm that a full refund for this order was successfully processed on April 29, 2026, back to your original payment method.

Please note that shipping delays can occasionally occur while packages are in transit with the carrier, which is unfortunately outside of our control. However, we want to assure you that we are a legitimate business, and we always work to resolve issues for our customers as fairly and quickly as possible.

If you are unable to locate the refund, we recommend checking with your bank or payment provider, as processing times may vary depending on the institution.

We truly appreciate your feedback and the opportunity to clarify the situation.

The Rovina Support Team.

5つ星のうち5の評価

Great product

Great product! Great customer service! Jean was a pleasure to work with.

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Jennifer,

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re enjoying the product and that you had a great experience with our customer service.

We’ll be sure to share your compliments with Jean , she’ll be very happy to know she made such a positive impression.

We truly appreciate your support and thank you for choosing Rovina!

The Rovina Support Team.

5つ星のうち5の評価

Great, friendly support!

Great, timely support provided by Aira! Thanks so much!

2026年5月21日
自発的なレビュー
Tryrovina ロゴ

Tryrovina からの回答

Hi Willard,

Thank you so much for your kind feedback! We’re delighted to hear that you had a great experience with our support team and that Aira was able to assist you in a friendly and timely manner.

We’ll be sure to share your message with Aira , she’ll truly appreciate it.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team

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