Ordered a $350.00 Turbo. No receipt, no email, no tracking and still no turbo. It was posted on my account so they received payment. Called customer service was on hold over 1 hour. Hung up. Pretty p... もっと見る
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Ordered a Turbocharger CHRA which was not an exact fit. Need to improve their selection specifications for that vehicle. Executed a very "No Hassle" return. Then purchased an after market inter-cooler... もっと見る
Sold me a bad turbocharger. They were fine with an exchange (No chance I'll be doing that!) or a refund. However, now I'm stuck with a labor charge for a turbocharger that's no good and possibly cause... もっと見る
The turbo I ordered had off-centered holes machines. By the time my mechanic was able to get to replacing the turbo on my vehicle, the 2 week return policy was over. Customer service refused to allow... もっと見る
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Great service, fast shipping.
These guys were awesome. I struggled to find a turbo for a 2017 ford f150 3.5L. I messaged these guys, they sent me a response in a hour and a turbo that fit perfectly with all the hardware included. So far no issues with the turbo, shipping was fast in 3 days. Highly recommend.
Shipped fast
Shipped fast, all the right stuff included, in the car now and working well.
Ordered turbo for my VW it came quickly…
Ordered turbo for my VW it came quickly and the right one my car is running good so far only time will tell but overall I had a gd experience
I am very happy with Turbocharger Pros
I am very happy with Turbocharger Pros. We finally got our Land Rover back up and running. And boy it's fast. It's even faster from when we bought it from the Dealership. Turbo came in quick it was expensive but what turbo isn't but honestly it was a good price. I'll follow up on my review if needed in the future. But for real so glad my father in law showed us this website. You can trust Turbocharger plus!!!!
No issues and product quickly delivered…
No issues and product quickly delivered as promised. Others listed that they had it in stock but really didn't have it after I ordered.
When I called for assistance
When I called for assistance, the knowledge of the tech helped in ordering the right Turbo charger for my Freightliner. Also the shipping was faster than anticipated, so my truck was only down 3 days which could have been longer. The pricing was about 50% below what the dealership was asking, and so far there is not one problem with the turbo charger.
The turbo arrived as expected
The turbo arrived as expected. The turbo fit as advertised. Simple to follow instructions. The instructions were,
Sold me a bad turbocharger
Sold me a bad turbocharger. They were fine with an exchange (No chance I'll be doing that!) or a refund. However, now I'm stuck with a labor charge for a turbocharger that's no good and possibly caused more damage. They said they don't cover labor but they'll sell you a bad part. Go figure. I'd like to say I'll never buy another turbocharger from them again but what's the chances that I'll ever need one again anyways. So my only recourse is to warn others. Very expensive lesson learned!!
Fast shipping
Fast shipping. We had an issue with the clocking of the turbocharger on the manifold and were able to reach someone to help us rectify the issue quickly.
Super fast shipping
Super fast shipping! Well packaged and the correct part I ordered! Would highly recommend!
Fast shipping available and the part…
Fast shipping available and the part was exactly what was needed. Customer service assisted with my order issue and was prompt in getting it resolved
This is a great source for turbos
This is a great source for turbos! The site is easy to navigate and the product is very high quality!
The rare part I needed,... Overnight!
I'm a real guy, alright. I was in a tight spot. I needed a very specific turbo and I needed it quick. Not only did I find the turbo, which was impossible to find locally, they also OVERNIGHTED it to me for free! The install went great and it's better than oem. Good work guys!
PRODUCT DELIVERED PROMPLY
Exactly what we ordered
Exactly what we ordered, installed perfectly. (Small hands not included) havent fired it up yet, still waiting for parts from other vendors. But so far so good.
DON'T BUY FROM THIS COMPANY…
DON'T BUY FROM THIS COMPANY "turbochargerpros" - Overall the customer service is terrible, they have an attitude and seem annoyed to help me.
I bought a turbocharger (with gasket kit) for my car back in 2020, it has broken down a total of two times already going on for a third time (and before you say maybe my mechanic isn't doing it right, he has a masters from UCLA in electrical engineering and is a ASE Certified Master Technician he knows what he's doing)
We are now going onto 2022 almost and this is the third time my turbocharger has broken down, labor costs are getting close to $2,000 I keep getting bounced around with customer support and technical support for a long time and then they just hang up on me. I'm a college student I'm struggling to pay rent and other things especially because of COVID-19. I was promised 2 day air shipping (today-Friday Sept.10) and now the tracking information is telling it will get here 3 days later on Monday. My mechanic is complaining about the part not getting here on time and holding my immobile vehicle more time because he has other things to work on. Was told on my second warranty that if my turbocharger were to stop working a third time I would be given some sort of credit or compensation (in the second installation my mechanic told me the turbocharger had a significantly weaker boost than the first one). When I did my third claim I was told nothing can be done in terms of compensation, wasn't even offered some sort of expedited shipping until I insisted about it.
This has been the worst experience I've ever had with a company and feel powerless because even to file a warranty claim is so difficult.
I'm not one to write reviews but this one just felt like the only thing I can do which is to warn other to STAY AWAY FROM THIS COMPANY!!!!
I ordered a turbo and paid next day air…
I ordered a turbo and paid next day air for $200+ and it was sent from my address 30 miles away what a scam!!
This was a good product for the price
This was a good product for the price! No complications with delivery, install, or performance!
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