Paid for a pro version so I get better support. But no support except the ticket. The issue is in the software; someone got access to the courses they removed from the cart, and yet still got approved... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The support has been really quick to respond and also very useful in finding the source of the problem when I needed them. The plugin has been working great for our internal team trainings as well, gi... もっと見る
Amazing and fast tech support. 100% of our website issues are always resolved either by Nafiz, Dip Saha or Srijoni. They always find a workaround if it takes a few more time to solve the issue with a... もっと見る
企業が回答しました
I had a fantastic experience working with Srijoni from Tutor LMS. She was incredibly helpful, professional, and patient while troubleshooting a complex issue with my site's checkout and course enrollm... もっと見る
企業情報
当該企業による記述
Tutor LMS is the ultimate learning management system for educators and businesses on WordPress. Whether you’re a teacher, coach, or entrepreneur, Tutor LMS enables you to create engaging, professional eLearning platforms. With thousands of courses launched daily, Tutor LMS helps you deliver quality education effortlessly.
連絡先
1229, Dhaka, バングラデシュ
- sales@tutorlms.com
- tutorlms.com
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 33%に回答しています
通常48時間以内に回答
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この企業を閲覧した人は、以下の企業も閲覧しています。
They're doing customer support right
They're doing customer support right! No issue with the plugin, but I occasionally had questions, and they're always helpful.

Tutor LMS からの回答
We had a problem with enrollment in…
We had a problem with enrollment in Tutor LMS and had no idea where to look for the solution. In the end, the problem was not in Tutor LMS but in WooCommerce. Thanks to Rashed, our problem was solved quickly. Thanks for the good service!

Tutor LMS からの回答
An Exceptional Learning Management System
We have been using Tutor LMS for our online classes, and we must say it has exceeded my expectations in every way. This learning management system has truly transformed the way we deliver education to our students.

Tutor LMS からの回答
Themeum is an outstanding web…
Themeum is an outstanding web development platform that offers a stellar user experience. With its intuitive interface, extensive template collection, and powerful customization options, Themeum empowers users to create stunning and responsive websites. The platform also provides an impressive range of plugins and integrations, excellent customer support, and regular updates to keep up with industry trends. Whether you're a developer or a business owner, Themeum is a top choice for unlocking your creativity and establishing a strong online presence.

Tutor LMS からの回答
Tremendous Plugin and Support
This is a tremendous plugin for building and running a crowdfunding website, and the support team has been very responsive to questions!

Tutor LMS からの回答
Rashed and the rest of the team are…
Rashed and the rest of the team are awesome!
Great product, easy to use and superb add-ons with the pro version! Thank you so much!
Baptiste

Tutor LMS からの回答
Implementing a virtual classroom with Tutor LMS Pro
I am a middle and high school teacher from Europe. As a teacher, I was looking for a reliable and feature-rich learning management system (LMS) to create my virtual classroom. After sifting through various websites, I came across Tutor LMS Pro. It has exceeded my expectations in every aspect.
The standout feature for me was the affordability of the lifetime license, making it a cost-effective choice compared to other LMS software available in the market. The affordable lifetime license was a considerable factor in using Tutor LMS, since my school doesn’t reimburse me for my purchases. As a teacher, having an accessible and budget-friendly option is crucial.
One of the most impressive aspects of Tutor LMS Pro is its comprehensive set of features. With functionalities like quizzes, tests, assignments, mobile learning, and calendar events, Tutor LMS Pro provides everything I need to create a dynamic and engaging online learning environment for my middle and high school students. The diversity of quiz options available, including multiple choice, ordering, and image matching, has been hugely helpful in creating interactive lessons that keep students engaged.
Furthermore, the integration of the Divi builder through the Tutor LMS Pro Divi add-on enables me to design visually appealing and interactive lessons. Tutor LMS Pro's selection of free add-ons has been incredibly beneficial, especially the ones that allow integration with popular tools like Zoom, Google Meet, and Google Classroom. This integration makes it easier to manage my virtual classroom effectively. The grade book and assignment add-ons have become personal favorites of mine. These add-ons helped me with the grading process for quizzes and assignments.
This has saved me valuable time
One of the best aspects of Tutor LMS Pro is its compatibility with various page builders. This has allowed me to incorporate interactive videos and presentations as well as interactive elements such as hotspots, charts, and flashcards.
The Tutor LMS team provides excellent customer support, which is worth noting. They have been extremely patient and responsive, addressing any questions or concerns I've had during the setup of my virtual classroom. They were so helpful that they even set up the student dashboard for me, and they even gave me a useful screencast for future use. Their customer support is amazing!
Additionally, Tutor LMS Pro keeps updating their software to improve it and add new features. They really care about improving their product and making it a great experience for instructors and teachers.
Tutor LMS Pro is already great, but I think it could be even better with some small improvements to the lesson editor. However, it's not a big issue because the editor works well with third-party page builders like Divi and Elementor, which give you many ways to customize your lessons.
In conclusion, Tutor LMS Pro is a wonderful tool for creating virtual classrooms. It's affordable, has plenty of useful features, and the customer support is excellent. They also keep improving it with updates. I'm excited to keep using all its fantastic features, and I highly recommend it to other middle or high school teachers like me.
I want to mention that I am not connected to Themeum, the company that made Tutor LMS Pro.

Tutor LMS からの回答
I'm using the free version
I'm using the free version. Eventhough it's free, the support is great. Fast answers and great help.

Tutor LMS からの回答

Tutor LMS からの回答
Excellent Team
Excellent Team! I have problema during activation and they solved It quickly and properly. Amazing company!

Tutor LMS からの回答
Excllent ... ⭐⭐⭐⭐⭐++
Excellent ... Tutor LMS is incomparable, but the tech support is super fast even on weekends damnn so awesome .. Thanks to Mr. Rashed ... You get that feeling that any tech problem will be solved faster then you think what is the problem ...

Tutor LMS からの回答
Couldn't be happier with this!
This product, which I am currently using the free version of, has made my life easier. I will definitely get the pro version when I grow more, but I am able to do everything I need to do tight now. The courses are EASY to set up, and I am almost entirely tech illiterate. Thank you for this great and easy course platform!

Tutor LMS からの回答
Pire support client qui existe !
J'ai acheté la licence LifeTime de Tutor LMS Pro, déjà ça commence mal, cette extension est mal codée, truffée de bugs et d'erreurs dans les logs.
C'est bien simple à chaque mise à jour, ça bug une fois sur deux. En deux ans, la majorité des bugs sur mon site viennent de cette extension, c'est vous dire !
Quant au support technique, il est quasi inexistant, on se contente de copier-coller la même réponse encore et encore. À part dire "j'ai besoin d'un accès au site", le support technique ne sert pas à grand chose.
D'autant plus que j'ai déjà expliqué plusieurs fois au support que mon site n'est accessible qu'avec mon adresse IP locale pour des raisons de sécurité. Mais à chaque fois que je demande quelque chose au support c'est la même rengaine : "J'ai besoin d'accéder au site... bla, bla".
J'ai dû résoudre moi-même les problèmes que j'ai rencontré parce que le support n'a jamais été fichu de m'aider.
Du jour au lendemain le bouton "ajouter une question au quiz" ne fonctionne plus alors que le bug est censé avoir été corrigé dans la version 2.22. J'ai dû attendre une autre mise à jour de l'extension pour que le problème disparaisse.
Le support est complétement à coté de la plaque et n'assume pas que leurs mises à jour soient foireuses. On trouve moyen de dire que le problème viens de mon serveur ou des Cronjob...
J'ai analysé de fond en comble mon site et rien de ce que me dit le support n'est vrai. À croire qu'ils ne connaissent rien en développement web...
Sans compter la faille de sécurité dans le plug-in, toujours pas corrigée .
Contrairement à ce qu'ils disent, l'extension n'est pas compatible avec PHP 8 et plus, on se coltine des erreurs fatales à répétions. Il faut utiliser la version PHP 7.4 pour ne pas avoir d'erreur. C'est vrai que c'est rassurant d'utiliser une version PHP bourrée de failles de sécurité et obsolète depuis plus de deux ans juste parce que Themeum n'est pas capable de nous fournir une extension compatible.
Tous mes clients se plaignent régulièrement de différents bugs dans tous les sens. Je suis même obligé d'inscrire manuellement mes clients aux formations parce que l'adhésion aux cours ne se fait pas automatiquement après paiement. C'est juste insupportable.
Compte tenu de l'investissement que représente Tutor LMS Pro, c'est une honte ! Je ne le recommande pas du tout. Pour moi c'est terminé, je change de solution LMS définitivement.

Tutor LMS からの回答
I really appreciate the way you guys…
I really appreciate the way you guys solved our problems. Thanks for your support.

Tutor LMS からの回答
Language Setting
Hi there - I asked support for help for changing the language setting in the Tutor LMS plugin. Themeum acted very fast (within halft an hour) and I got different options on how to apply my native language to the template.
My best recommandations.

Tutor LMS からの回答
I have been using the LMS Tutor plugin…
I have been using the LMS Tutor plugin for my online courses since 2021, and I must say it is the best online course plugin I have come across. This plugin has consistently provided me with a seamless and user-friendly experience throughout the years.
One of the standout features of LMS Tutor is its continuous updates and improvements. The developers are clearly dedicated to keeping up with new requirements and trends in the e-learning industry. This commitment to staying relevant ensures that the plugin remains robust and offers the latest features that enhance the learning experience for both instructors and students.
What truly sets LMS Tutor apart is its exceptional customer service. Whenever I encountered any issues or had questions regarding the plugin, their support team was prompt and helpful in resolving them. Their willingness to go the extra mile to assist their customers is commendable and greatly appreciated.
The user interface of LMS Tutor is intuitive and straightforward, making it easy for me to create and manage online courses. It offers a wide range of useful features, including customizable course structures, multimedia support, progress tracking, and student engagement tools. These features have played a crucial role in creating engaging and interactive learning environments for my students.
In addition, LMS Tutor provides robust assessment and grading capabilities, allowing me to create quizzes and assignments with ease. The grading system is flexible and customizable, accommodating various grading schemes and providing timely feedback to students.
Overall, LMS Tutor has been instrumental in delivering high-quality online courses. Its reliability, frequent updates, and excellent customer service have made it an indispensable tool for my e-learning needs. I highly recommend LMS Tutor to instructors and educational institutions looking for a comprehensive and user-friendly online course plugin.

Tutor LMS からの回答
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