Paid for a pro version so I get better support. But no support except the ticket. The issue is in the software; someone got access to the courses they removed from the cart, and yet still got approved... もっと見る
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レビュアーのコメントを見てみましょう
The support has been really quick to respond and also very useful in finding the source of the problem when I needed them. The plugin has been working great for our internal team trainings as well, gi... もっと見る
Amazing and fast tech support. 100% of our website issues are always resolved either by Nafiz, Dip Saha or Srijoni. They always find a workaround if it takes a few more time to solve the issue with a... もっと見る
企業が回答しました
I had a fantastic experience working with Srijoni from Tutor LMS. She was incredibly helpful, professional, and patient while troubleshooting a complex issue with my site's checkout and course enrollm... もっと見る
企業情報
当該企業による記述
Tutor LMS is the ultimate learning management system for educators and businesses on WordPress. Whether you’re a teacher, coach, or entrepreneur, Tutor LMS enables you to create engaging, professional eLearning platforms. With thousands of courses launched daily, Tutor LMS helps you deliver quality education effortlessly.
連絡先
1229, Dhaka, バングラデシュ
- sales@tutorlms.com
- tutorlms.com
4.6
優良
386件のレビュー
レビュー依頼の記録がありません
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ネガティブなレビューの 33％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Exceptional Support from the Themeum Team
The Themeum Support Team's help is really great and professional. They're always there to assist, even when clients should handle things on their own. Rashed, thank you very much.
If you don't have a support team like Themeum Support Team, you're pretty much on your own.
2024年1月31日
自発的なレビュー
Tutor LMS からの回答
Thank you for your feedback! We're delighted to hear that you found the Themeum Support Team's assistance to be great and professional, and that Rashed provided excellent support.
We strive to provide outstanding customer service and are always here to assist you.
Best regards,
The Themeum Support Team
The corporate team quickly resolved the…
The corporate team quickly resolved the issue I was facing, a big thank you to Themeum.
2024年1月12日
自発的なレビュー
Tutor LMS からの回答
Thank you for your feedback! We're glad to hear that the corporate team at Themeum quickly resolved the issue you were facing.
Best regards,
The Themeum Team
Excited about Tutuor LMS experience
after using Lifter LMS for 5 years, I decided to migrate to Tutor LMS Pro. In Tutor, I found many more features which I was really missing in Lifter. The user experience, interface, communication tools with your students are super in Tutor. The Tutor player is just fantastic. I embed Youtube video in there and the player doesn't show all these distracting windows. The player is clean and very intuitive. Now I stay in touch with my students via comments, QA's, rating tools. I and students receive notifications instantly on email and can reply right away. My students love new UI and capabilities. I have no more hassle with renewal of different functions like payment gateway, mailcheap etc as I purchased Tutor Pro lifetime at black friday price. I had to migrate over 100 existing student to new platform and I was a bit nervous how it would go. Everything came out really well as I had timely help from Tutor support team. Special thanks to Rashed. Yes, I'm really excited and surely will stay with Tutor LMS.
2023年12月18日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for sharing your experience! We're thrilled to hear that you've had such a positive transition from Lifter LMS to Tutor LMS Pro. It's wonderful to know that you're enjoying the additional features, improved user experience, and effective communication tools with your students. We're glad the Tutor player has met your expectations for embedding YouTube videos cleanly and intuitively.
It's great to hear that managing student interactions through comments, Q&A sessions, and ratings, along with instant notifications, has enhanced your teaching experience. We're also pleased that your migration of over 100 students went smoothly with the help of our support team, especially Rashed.
Thank you for choosing Tutor LMS Pro and for your enthusiasm! If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to support you on your teaching journey.
Best regards,
The Tutor LMS Team
Excellent support
Excellent support. They responded promptly and helped me resolve my problem.
2023年12月15日
自発的なレビュー
Tutor LMS からの回答
Thank you for your feedback! We're delighted to hear that you received excellent support and that your issue was promptly resolved. If you have any more questions or need further assistance, please feel free to reach out to us.
Best regards,
The Support Team
Tutor LMS からの回答
Thank you for your feedback! We're glad to hear that you receive quick assistance whenever you have questions. If you have any more inquiries or need further help, please feel free to reach out to us anytime.
Best regards,
The Support Team
The services is amazing
2023年12月4日
自発的なレビュー
Tutor LMS からの回答
Thank you for your feedback! We're glad to hear that you find our services amazing. If you have any questions or need assistance, please feel free to reach out to us.
Best regards,
The Themeum Team
Best Plugin LMS
“I opted for Tutor LMS for my digital marketing academy and I must say, I’m genuinely impressed by its integrations and the plethora of tools it offers. If you’re serious about establishing your online academy, I wholeheartedly recommend Tutor LMS. Their support team is exceptionally knowledgeable and responsive, providing prompt solutions to any issues you may encounter. A special shoutout to Rachid Houssain for his unwavering support – you’re the best! Tutor LMS has undoubtedly exceeded my expectations.”
2023年11月1日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for sharing your experience with Tutor LMS! We're thrilled to hear that you're impressed with our integrations, tools, and overall experience. It's great to know that Tutor LMS is meeting your needs for your digital marketing academy.
We appreciate your recommendation and are delighted that our support team, especially Rachid Houssain, provided you with exceptional support. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Thank you once again for choosing Tutor LMS. We look forward to continuing to exceed your expectations!
Best regards,
The Tutor LMS Team
Tutor LMS is an amazing plugin and…
Tutor LMS is an amazing plugin and Themeum offers excellent support!
2023年11月27日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words! We're thrilled to hear that you're enjoying Tutor LMS and appreciate the support from Themeum. If you have any questions or need assistance, feel free to reach out – we're always here to help!
Realmente bueno. Servicio excelente.
El complemento es realmente bueno, lógicamente no es perfecto y siempre echarás de menos algunas funciones que te gustaría que tuviera tu portal y que no tienes porque no tienes presupuesto para un desarrollador, pero es realmente excelente (y llevo muchos años en esto). Los chicos de Themeum (en Bangladés) se lo han currado y curran como unos campeones y sólo merecen mis elogios.
El servicio de atención al cliente, tanto en precompra como en postcompra (compré la licencia anual unos meses después de instalar el complemento) es simplemente increíble, te contestan siempre en uno o dos días como mucho y siempre te ayudan (a veces incluso de más). Si antes decía que no te llega para contratar a un programador, estos chicos se encargan de que parezca que, casi casi, son tu equipo. Parag Das es como si fuera mi Director de Informática, es un máquina.
No puedo decir nada malo, la verdad, al contrario, todo elogios. Son sencillamente de lo mejor que te puede pasar.
100% recomendable.
2023年11月17日
自発的なレビュー
Tutor LMS からの回答
¡Muchas gracias por tus amables palabras! Nos hace muy felices saber que estás disfrutando del complemento y que la atención al cliente ha sido de tu agrado. Todo el equipo de Themeum se esfuerza al máximo para ofrecer el mejor soporte posible, y tus comentarios son una gran motivación para seguir mejorando. Parag Das y el resto del equipo están encantados de haber podido ayudarte y brindar una experiencia tan positiva.
Agradecemos de corazón tu recomendación y siempre estaremos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros!
Amazing Plugin and easy to use and…
Amazing Plugin and easy to use and great support team.
2023年11月22日
自発的なレビュー
Tutor LMS からの回答
Thank you for your wonderful feedback! We're so glad to hear that you find the plugin easy to use and that you've had a positive experience with our support team. If you ever need assistance or have any questions, don't hesitate to reach out. We're always here to help!
impressive customer support
The customer service is patient, professional and responsive, even though I use the free version, they are always there for me. The problem was solved in two days which is impressive.
Thank you Rashed!
2023年10月11日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service, even while using the free version. Our team is always committed to providing the best support possible, and it's great to know that your issue was resolved promptly. If you ever need further assistance, don’t hesitate to reach out – we’re here to help!
All in all, not bad.
Not always very quick in responding but probably due to the time difference. They did not always manage to give me comprehensive solutions, but when they do, they are truly impeccable.
Plugin certainly improvable but still very well provided and intuitive.
2023年11月8日
自発的なレビュー
Tutor LMS からの回答
Thank you for sharing your feedback! We truly appreciate your understanding regarding the response times, as the time difference can sometimes cause delays. We're glad to hear that when our team provides solutions, they meet your expectations. We always strive to improve, and your insights about the plugin are invaluable to us. Rest assured, we are continually working on making it even better. If you ever need more assistance, don’t hesitate to reach out.
Tutor LMS is a highly versatile product
Tutor LMS is a great product. It is versatile, offers multiple configurations for flexible needs. It provides very secure bunny cdn integration. It offer monetization through membership or direct check out. It is truly all in one solution and very mature. They helped me with the right caching strategy to make the website speed super fast.
2023年10月31日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying Tutor LMS and finding it versatile and secure. We're glad our Bunny CDN integration, monetization options, and support for caching strategies have met your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
I got very efficient help from the…
I got very efficient help from the Themeum support when my updated plugins had some issues.
2023年10月27日
自発的なレビュー
Tutor LMS からの回答
Thank you for your positive feedback! We're so glad to hear that the Themeum support team was able to assist you efficiently with the plugin issues. We always strive to provide quick and effective solutions, and it’s great to know that we could help resolve your concerns. If you need further assistance, don't hesitate to reach out!
A profesional support
A profesional support, verry promt replay to any question or problems that i got.
A conclusion in 3 words :,,A PRO TEAM"
2023年10月26日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team. "A PRO TEAM" is exactly what we aim to be! If you ever need assistance in the future, don’t hesitate to reach out. We're always here to help!
A LMS with many free add ons
A LMS with many free add ons, unlike others where you have to buy add ons. Plus, the support is great too.
2023年10月19日
自発的なレビュー
Tutor LMS からの回答
Thank you for your feedback! We're thrilled to hear that you appreciate the free add-ons and the great support. We aim to provide as much value as possible, and it's wonderful to know that it's making a positive impact. If you ever need further assistance or have any questions, feel free to reach out!
Themeum Support is the BEST I ever experienced
Rashed from Themeum Support is really a guy who is searching the extra mile in order to help you solving your problem. I had a problem playing YouTube videos on my tutor lms site, but many other plugins and my link were blocking it. He helped me with all of that, many many thanks
2023年10月12日
自発的なレビュー
Tutor LMS からの回答
Hello,
Thank you so much for your kind words! We’re delighted to hear that Rashed was able to go the extra mile to help you resolve the issue with playing YouTube videos on your Tutor LMS site.
We appreciate your patience and are glad we could assist you in overcoming the challenges posed by other plugins and links. If you have any further questions or need additional support, please don't hesitate to reach out.
Many thanks,
The best tools for online courses and…
The best tools for online courses and an incredibly well-functioning support and assistance system. I have been using it for over a year and I highly recommend it.
2023年9月21日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’ve had such a positive experience with our tools and support system over the past year. Your feedback means a lot to us, and we’re committed to continuing to provide the best possible service. If you ever need anything, feel free to reach out – we’re always here to help!
Exceptional Tech Support from Rashed at Themeum
Dr. O'Neil G. Blake
I would like to express how thoroughly impressed I am with the exceptional service provided by Rashed Hossain, the Lead of Tech Support at Themeum. It's not every day that you come across such a dedicated and knowledgeable support professional who goes above and beyond to ensure customer satisfaction. In my recent interactions with Rashed, he has consistently demonstrated a level of responsiveness that is truly commendable. Whenever I encountered issues or had questions related to Tutor LMS, Rashed was there to provide timely assistance. His promptness in addressing my concerns left me with a sense of confidence and reassurance that my problems would be resolved swiftly. What sets Rashed apart is not just his ability to respond promptly but also his deep understanding of the products and services offered by Themeum. He possesses a wealth of knowledge and expertise that is evident in his responses. He doesn't just provide quick fixes; he takes the time to explain the solutions in a clear and understandable manner, ensuring that I not only get my issues resolved but also gain a better understanding of the underlying processes.
2023年9月10日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind and generous words! I'm truly humbled by your feedback. It's always my goal to provide the best possible support and ensure that any issues are addressed promptly and effectively. I'm really glad to know that my assistance with Tutor LMS has made a positive impact and helped you feel confident in the process. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. I'm always here to help!
Tutor LMS からの回答
Thank you so much for your kind words! I'm really glad I could assist you. It's always a pleasure to go the extra mile to help out, and I'm happy to hear that my support made a difference. If you need anything else, feel free to reach out anytime!
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