Paid for a pro version so I get better support. But no support except the ticket. The issue is in the software; someone got access to the courses they removed from the cart, and yet still got approved... もっと見る
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レビュアーのコメントを見てみましょう
The support has been really quick to respond and also very useful in finding the source of the problem when I needed them. The plugin has been working great for our internal team trainings as well, gi... もっと見る
Amazing and fast tech support. 100% of our website issues are always resolved either by Nafiz, Dip Saha or Srijoni. They always find a workaround if it takes a few more time to solve the issue with a... もっと見る
企業が回答しました
I had a fantastic experience working with Srijoni from Tutor LMS. She was incredibly helpful, professional, and patient while troubleshooting a complex issue with my site's checkout and course enrollm... もっと見る
企業情報
当該企業による記述
Tutor LMS is the ultimate learning management system for educators and businesses on WordPress. Whether you’re a teacher, coach, or entrepreneur, Tutor LMS enables you to create engaging, professional eLearning platforms. With thousands of courses launched daily, Tutor LMS helps you deliver quality education effortlessly.
連絡先
1229, Dhaka, バングラデシュ
- sales@tutorlms.com
- tutorlms.com
4.6
優良
386件のレビュー
レビュー依頼の記録がありません
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ネガティブなレビューの 33％に回答しています
通常48時間以内に回答
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この企業を閲覧した人は、以下の企業も閲覧しています。
responsive and patient help
2025年6月16日
自発的なレビュー
Tutor LMS からの回答
Thank you for your kind words! We're glad to hear you found our support responsive and patient. If you ever need further assistance, we're always here to help.
Tutor is good, but its grading option is very poor.
The tutor is good, but the grading option is very bad. I think after 3 years of using it, they should improve this section.
2025年6月12日
自発的なレビュー
Tutor LMS からの回答
Thank you for your honest feedback — we really appreciate you being with us for the past 3 years!
You're absolutely right, and we agree that the grading experience should be improved. The good news is that we're currently working on a major update to the Gradebook add-on, and it will be released very soon with significant enhancements.
agent srijoni really help :)
2025年6月10日
自発的なレビュー
Tutor LMS からの回答
Thank you for your kind words! We're happy to hear that Srijoni was able to help you. We'll be sure to pass along your appreciation to her.
Accurate and quick in solving the…
Accurate and quick in solving the problem. Congratulations. Great job
2025年6月9日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words! We’re glad to hear that the issue was resolved quickly and accurately. Your feedback means a lot to us and motivates our team to keep delivering great support.
Dip Saha has been amazing in assisting…
Dip Saha has been amazing in assisting me with a few questions and concerns regarding features with the LMS, Dip Saha is extremely knowledgeable and anyone would be lucky to be assigned such an amazing support agent.
2025年6月8日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Dip Saha was able to assist you so well. He truly is a dedicated and knowledgeable team member, and your kind words will definitely mean a lot to him. We’re lucky to have him on our team!
Good got quick response and repsolves…
Good got quick response and repsolves very quickly
2025年6月6日
自発的なレビュー
Tutor LMS からの回答
Thank you for your feedback! We’re glad to hear you received a quick response and that your issue was resolved promptly. We're always here if you need any further assistance.
I'm still in the setting up stage
I'm still in the setting up stage, but they have been very responsive to this novice learning curve
Communication is the key to the success with anything personally and professionally in this world, so I'm pleased so far with working with them.
2025年6月2日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your thoughtful feedback!
We’re really glad to hear that you’ve had a positive experience with us so far. We completely agree — clear communication is key, and we're here to support you every step of the way, especially during the setup and learning phase.
Nazif the boss
Nazif the boss. Thank you man.
Very fast response, very helpful, give this man a raise!
2025年5月29日
自発的なレビュー
Tutor LMS からの回答
You're most welcome!
Glad we could help quickly—your kind words mean a lot! If you ever need assistance again, just let me know.
Couldn't be better!
They solved three issues for me in no time, the response was quick and the follow-up was excellent. A 10 out of 10!
2025年5月29日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words! We're thrilled to hear that your issues were resolved quickly and that you had a great experience with our support. Always here to help!
Prompt, friendly support – even if the native eCommerce still has some issues
I really appreciate how quickly and kindly Maizul responded to my support request. He identified and fixed a major issue with my course overview page caused by TutorLMS’s native eCommerce system, and his communication throughout was friendly, professional and helpful.
Unfortunately, the cart still displays multiple times on the page, which seems to be a compatibility issue with my theme (Avada). Maizul pointed me in the right direction to investigate this further.
However, I’ve decided to switch to WooCommerce instead – simply because it works out of the box without requiring further troubleshooting on my end. At this stage, I don't want to spend more time, energy, and nerves trying to resolve additional layout or compatibility issues.
Still, I’m grateful for the support – it helped me move forward with my site, and the tone and timing of the help were excellent.
Thank you, Maizul!
2025年5月28日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your detailed feedback! We’re glad Maizul could assist you promptly and professionally. We understand the challenges with theme compatibility and respect your decision to switch to WooCommerce for a smoother experience.
If you ever need further help or decide to revisit Tutor LMS’s native eCommerce in the future, we’re always here to support you. Thanks again for your kind words and for choosing us!
Tutor LMS からの回答
Thank you for your kind words! We’re thrilled to hear that you found our support professional and fantastic. We’re always here to help whenever you need us!
Great tech support
Just want to give a shoutout to tech support for Tutor LMS: they came through for me quickly and sorted me out without a fuss, and always communicating clearly. Thanks, Dip!
2025年5月28日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for the shoutout! We’re thrilled to hear Dip and the tech support team could assist you quickly and clearly. Your appreciation means a lot to us! If you need anything else, we’re always here to help.
Product 👏 Support 😍
Every interaction with TutorLMS impresses me. Their customer service is next level. The product is fantastic, but if it wasn’t backed up by amazing support it would be useless. TurorLMS delivers.
2025年5月27日
自発的なレビュー
Tutor LMS からの回答
Thank you for your wonderful feedback! We're so glad to hear that both our product and support have impressed you. At TutorLMS, we truly believe great service makes all the difference. Your words motivate us to keep delivering the best!
Robust, Evolving, and Well-Supported LMS Platform
TutorLMS is a truly impressive WordPress plugin for building online courses. It offers a wide range of features — from an intuitive course builder to quizzes, assignments, monetization options, certificates, and more. It’s powerful, flexible, and constantly improving.
I use TutorLMS with WooCommerce and Weglot to offer multilingual courses. While I initially encountered some challenges with the native eCommerce engine (particularly in multilingual scenarios), I appreciate that it’s a relatively new feature, and the team is clearly investing in its long-term development.
Their support team has been excellent — responsive, professional, and helpful at every step. Special thanks to Dip, who guided me through the more technical aspects of my setup.
The fact that TutorLMS continues to grow, and that I was ultimately able to build a multilingual site that works as expected, confirms my trust in the platform. If you're serious about offering online courses with WordPress, TutorLMS is a top-tier choice.
2025年5月26日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that TutorLMS is helping you build a powerful multilingual course site and that our support team, especially Dip, has been able to assist you effectively. Your trust and feedback inspire us to keep improving the plugin and its features. We’re committed to making TutorLMS even better for all users.
Tutor LMS Pro est une solution…
Tutor LMS Pro est une solution incontournable pour la gestion de cours en ligne. Son interface intuitive et ses fonctionnalités avancées en font un allié puissant pour les créateurs de contenu éducatif. En plus de son efficacité, le support technique est d’une réactivité exemplaire, toujours prêt à apporter des solutions adaptées. Un immense bravo à Maizul, dont l’expertise et le professionnalisme font toute la différence ! 🎯👏
2025年5月21日
自発的なレビュー
Tutor LMS からの回答
Merci beaucoup pour votre retour chaleureux ! Nous sommes ravis que Tutor LMS Pro réponde à vos attentes. Un grand merci pour vos mots gentils à l’égard de Maizul — nous lui transmettrons avec plaisir. Votre satisfaction est notre priorité !
Tutor LMS est le meilleur extension…
Tutor LMS est le meilleur extension wordpress pour créer une plateforme éducatif en ligne, Support client rapide et fiable, meilleur prix ect...
2025年5月19日
自発的なレビュー
Tutor LMS からの回答
Merci beaucoup pour votre retour positif ! Nous sommes ravis que Tutor LMS réponde à vos attentes. Votre satisfaction est notre priorité, et nous continuerons à améliorer le produit et notre support. Merci encore pour votre confiance !
Super good plugin overall
Super good plugin overall! Had an issue and the support system was quick and effective. Special thanks to Dip for solving my problem that fast!
2025年5月20日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words! We're glad to hear you're enjoying the plugin. I'll be sure to pass your appreciation on to Dip — we're lucky to have him on the team!
Tutor LMS is a great platform
Tutor LMS is a great platform, and the customer support team is patient and fantastic as well.
As a Divi user, I’d like to suggest some areas for improvement. Specifically, we need more detailed video tutorials that cover the full development process of an LMS site using Divi + Tutor LMS. The existing documentation is helpful but not comprehensive enough for a complete build.
That said, overall, it’s a solid product!
2025年5月17日
自発的なレビュー
Tutor LMS からの回答
Thank you so much for your kind words and valuable feedback!
We're glad to hear that you're enjoying Tutor LMS and had a positive experience with our support team. We truly appreciate your suggestion regarding more in-depth video tutorials for building LMS sites using Divi + Tutor LMS. It's a great idea, and we’ll definitely take it into consideration as we work to improve our learning resources.
Getting answers with a lot of patience…
Getting answers with a lot of patience keeps you motivated and eventually the solution!
2025年5月16日
自発的なレビュー
Tutor LMS からの回答
We're really glad to hear that our support approach helps keep you motivated. Patience and persistence are key to finding the right solution, and we're always here to support you every step of the way.
Consistent excellent support
Once again, excellent support from the team at Themeum. This time I dealt with Nafiz who was extremely helpful in sorting my issues out.
2025年5月15日
自発的なレビュー
Tutor LMS からの回答
We’re thrilled to hear that you had another great experience with our support team. Nafiz will be very happy to know his assistance made a positive impact. If you ever need anything else, we’re just a message away!
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