Paid for a pro version so I get better support. But no support except the ticket. The issue is in the software; someone got access to the courses they removed from the cart, and yet still got approved... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The support has been really quick to respond and also very useful in finding the source of the problem when I needed them. The plugin has been working great for our internal team trainings as well, gi... もっと見る
Amazing and fast tech support. 100% of our website issues are always resolved either by Nafiz, Dip Saha or Srijoni. They always find a workaround if it takes a few more time to solve the issue with a... もっと見る
企業が回答しました
I had a fantastic experience working with Srijoni from Tutor LMS. She was incredibly helpful, professional, and patient while troubleshooting a complex issue with my site's checkout and course enrollm... もっと見る
企業情報
当該企業による記述
Tutor LMS is the ultimate learning management system for educators and businesses on WordPress. Whether you’re a teacher, coach, or entrepreneur, Tutor LMS enables you to create engaging, professional eLearning platforms. With thousands of courses launched daily, Tutor LMS helps you deliver quality education effortlessly.
連絡先
1229, Dhaka, バングラデシュ
- sales@tutorlms.com
- tutorlms.com
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 33%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent customer service
Rashed solved my problem quickly and competently.Very grateful and satisfied.
Patrizia

Tutor LMS からの回答
Srijoni was very helpful with our…
Srijoni was very helpful with our TutorLMS configuration and troubleshooting of multiple issues, which were caused on our end during implementation.
Srijoni was thorough and explained what the issues were, had resolutions, and ensured that we were kept up-to-date with progress and requested permissions before making any system updates.
Srijoni also expressed the importance of ensuring regularly updating the TutorLMS to the most recent version to ensure that we have access to the most up-to-date tools and features.
Very happy with the support service with TutorLMS today!!

Tutor LMS からの回答
themeum supports is amazing
themeum supports is amazing, they are always helping us! thanks to the crew! i love tutor LMS and support guys made it eassier!

Tutor LMS からの回答
Amazing support I had an amazing…
Amazing support I had an amazing experience with their support team!

Tutor LMS からの回答
I like the detailed customized support…
I like the detailed customized support from Tutor LMS. Compared to different LMS this has been the best support so far!

Tutor LMS からの回答
Amazing customer service
Tutorlms is one of the best easy to use plugins for Wordpress online courses. I tried the paid version but unfortunately couldn’t justify the investment just yet to stakeholders, but received a full refund within the 30 days with no questions asked. Highly recommend, once the company grows it is definitely something I’ll reconsider.

Tutor LMS からの回答
Great!
It was a great experience and Srijoni helped me a lot. Thank you so much! :)

Tutor LMS からの回答
Confianza en el soporte humano mas que técnico
Saber que puedo confiar y contar con el soporte adecuado para continuar con mi proyecto creativo de educación en salud, sin detenerme por ser inexperto en software.

Tutor LMS からの回答
Disappointing Experience After a Year of Use
I've been developing WordPress websites for years, and I initially chose TutorLMS thinking it would be a solid solution for online courses. At first glance, it seems like a promising plugin — polished interface, nice marketing, and a decent feature list. But once you actually start using it seriously, the cracks begin to show.
For the price they're charging, you expect something far more robust and refined. Unfortunately, TutorLMS falls short in multiple areas.
The support is one of the most frustrating aspects. Despite being a paying user with so-called "priority support", the first layer of assistance you get is an AI chatbot — and frankly, it's one of the worst I've ever encountered. It routinely invents answers that are completely unrelated to how the plugin actually works. Once you're finally passed on to a human agent, things don't improve much: the support agents tend to be dismissive and rarely offer real solutions.
They advertise Elementor integration, but it's extremely limited. You can build a basic course archive page, and that’s pretty much it. Worse, some of TutorLMS’s own templates and pages actively break Elementor features, such as Off-Canvas menus — which makes integrating the LMS into a custom-designed site unnecessarily difficult.
Some of the core features are poorly implemented, particularly subscriptions. Their built-in solution makes little practical sense and ends up requiring custom development just to get basic functionality working.
After a full year of using TutorLMS, I can confidently say that if it were entirely up to me, I would migrate to a completely different platform. Unfortunately, such decisions often involve other stakeholders, and changing course midstream isn’t always feasible.
This is not a plugin I can recommend. Unless your needs are extremely basic and you're comfortable writing custom code to fill in the gaps, you’ll likely run into frustrating limitations. In my experience, TutorLMS overpromises and underdelivers — and at this price point, that’s simply not acceptable.
Tutor LMS
Tutor LMS, the best LMS, compared to LearnDash LMS and Mastestudy LMS.
Astra Elearning.
Tutor LMS has very effective features,
and, most importantly, very fast, efficient, and permanent technical support.

Tutor LMS からの回答
Amazing support
Amazing support
I had an amazing experience with their support team! They quickly understood my issue and delivered a perfect solution in record time. Everything works exactly as I wanted, and they were professional, efficient, and very responsive throughout the process. It’s rare to find such great customer service nowadays—thank you for making it so easy! Highly recommend.

Tutor LMS からの回答
My experience was excellent
My experience was excellent, largely due to the incredibly helpful support that effectively addressed my problems. This confirms that Tutor LMS is a highly reliable product, supported by a team that offers precise and prompt solutions to any issues I face.

Tutor LMS からの回答
Great Costumer Support
The costumer support is quick and really helpful. No matter if it is an technical issue or just wrong settings on my side, they helped to solve the issue really quick.

Tutor LMS からの回答
Easy plugin for LMS
Easy plugin for LMS, great customer support
Moved from learnworlds to LMS, very good plugon

Tutor LMS からの回答
The service is amazing!
The service is amazing. Even if the product still has a few weak points in my eyes, the service gets everything out of it. Eloquent advisors who help quickly and, if necessary, go into the project themselves. I am very satisfied and can only recommend it.

Tutor LMS からの回答
Tutor LMS has been very quick with…
Tutor LMS has been very quick with their support. We are new to the LMS and they have helped with lots of questions!

Tutor LMS からの回答
Merci Maizul pour ton assistance au top !
Très bonne extension pour créer ma plateforme LMS.
Et un énorme merci à Maizul qui prend le temps de m'aider pour personnaliser ma platefome lorsque je rencontre des difficultés avec celle-ci !

Tutor LMS からの回答
Laura.g is the best support agent at TutorLMS
Laura.g has helped me with several issues on my website. She's extremely polite, understanding, knowledgeable and quick in her communication. Whatever they're paying her, isn't enough. She sets the benchmark of the type of support can and should be given to customers. Thank you Laura, you're amazing!

Tutor LMS からの回答
Really helpful support team and a smooth fix
Had an issue and TutorLMS support team was quick to respond and very thorough.
They guided me through every step, from checking themes and caching to cleaning up database settings. They were patient, clear, and genuinely wanted to help me solve the problem.
Everything is working perfectly now. I really appreciate their support and the time they took to get things right.

Tutor LMS からの回答
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