Ubuy South Africa レビュー 

216
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I live in South Africa and can't find Dr Elseys Clean Protein Cat Food locally. Ubuy helped me to import this food and my diabetic cat is now in remission !!

企業が回答しました

5つ星のうち1の評価

wrong item received complained however I only notice way AFTER 7 days when i tried to install it. hence their return policy it no longer valid. So now need to buy the expensive item again from them or... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought Huckberry Flint & Tinder blazer at Ubuy. My request for a return was rejected at first but later I received an apology message willing to resolve the matter without placing any burden on me.... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered the Flowtime Biofeedback Headband off Ubuy. I reside in South Africa. I was very impressed with the ease of purchase, parcel tracking, and speed of service. My package arrived much, much ea... もっと見る

企業が回答しました

企業情報

  1. オンライン市場

当該企業による記述

Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa


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4.2

ほぼ満足

TrustScore 5段階評価の4

216件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(216)

過去12か月のレビュー数: 34件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I ordered some stuff and when I wanted…

I ordered some stuff and when I wanted to pay, Ubuy Declined my payment and it was canceled. The money is out from my account and it says it has been reserved for Ubuy. I really need my money back. I’m not using Ubuy again

2022年2月17日
自発的なレビュー
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Jabulile,

"Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. As we can check, our team is working on the issue. We will provide you with an update in your email.

We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.

Thanks & Regards,
Team Ubuy

5つ星のうち5の評価

Excellent service

2022年2月17日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

5つ星のうち5の評価

good service

2022年2月9日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

5つ星のうち1の評価

DO NOT EVER BUY FROM HERE.

DO NOT EVER BUY FROM HERE.
every time I try and buy I get scammed. I seem to be a sucker and give them the benefit of the doubt. But after 5 times of bad experience I tried again right now. According to Ubuy my payment was declined. Yet it has come off my South African credit card. There I now a back and fourth fight trying to either get my money back or get the goods I ordered. Literally every time this happens.

If I can stop one person from buying from here I will be successful in bringing this garbage business down.

2022年1月14日
自発的なレビュー
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi,

Thank you so much for taking the time to share your feedback and rating. Please share your experience with us at info@ubuy.com and concerned team will help you as soon as possible.

Thanks & Regards,
Team Ubuy

5つ星のうち5の評価

Order from USA within 8 days

I ordered 2 items from the USA on 5 December and received the order today being 13 December. 8 days which is exceptional as some local orders take in excess of this period. Well done Ubuy will certainly use you in the future.

2021年12月13日
自発的なレビュー
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

5つ星のうち5の評価

Excellent service!

Excellent service!! I ordered a product on the 9th of November and date of arrival was the 23rd, but I received it on the 17th. Thank you Ubuy!

2021年11月18日
自発的なレビュー
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

5つ星のうち4の評価

I'm not sure how to rate my experience

I'm not sure how to rate my experience. In the beginning it was horribly bad, but in the end it turned out to be unexpectedly good.

I ordered a clock and they, I suppose it was the seller, sent me the wrong item. When I brought it to Ubuy's attention I was (incredibly) brushed off at first, but when I kept complaining they made it a priority to help me return the item.

They talked to the delivery company in South Africa, who called me to arrange for a pickup date and time and gave me labels for the package's return to the US.

Also, I got my money back, including shipping and customs, which I paid for originally and, judging by the other stories on this site, I had resigned myself to never seeing again.

I would still have liked to get the item I ordered because it is really nice, but once bitten ...

Anyway, thanks very much Ubuy for doing the right thing. I appreciate it :)

2021年10月22日
自発的なレビュー
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hello,

Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.

We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.

Best Regards,
Team Ubuy

5つ星のうち5の評価

Excellent services!!

Excellent services! Ubuy, DHL and RAM Couriers were extremely helpful the entire time. My package arrived exactly on time! The shipping was quite expensive though, but worth it!!

2021年10月4日
自発的なレビュー
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hello,

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!

Best Regards,
Team Ubuy

5つ星のうち1の評価

Pretty sure there are a lot of fake…

Pretty sure there are a lot of fake positive reviews out there because I don't know a physical person who has had a good experience.
Ordered 3 items (onelarge, two tiny) at VAST expense because I was desperate. Got charged a huge amount in shipping and then customs. Then an extra R226 at Paypal. Within 24hrs the large item was cancelled: they claimed to have undercharged my shipping because there was no weight for the large item. Please note all specs are clearly stated on their website!
They casually instructed me to reorder, clearly expecting me to pay a separate customs and shipping!!! I declined and cancelled my entire order. Despite the fact none of the products are at their warehouse, they still want to charge me for shipping. Shipping what? Stress and air?

I do not know a single person who has recieved their order as described, or a full refund when they tried to claim. Someone I know lost 20k.
So forgive me if I don't believe the positive reviews. This company seems like a scam and should be exposed as such. Buyer beware.

2021年8月15日
自発的なレビュー
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi,

We very much apologize for that, but every request has its own circumstances and any problem facing the customer will be resolved and we are always available to help you.

Thanks & regards,
Team Ubuy

5つ星のうち5の評価

Fast and reliable

Fast and reliable. Will definitely use again.

2020年11月10日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Ewa,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone


Best Regards
Team Ubuy

5つ星のうち4の評価

Good service

Good service and good clear communication throughout the process promotes confidence in the service.

2020年11月10日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Joseph,

Thank you so much for taking the time to leave us review.

Best Regards
Team Ubuy

5つ星のうち5の評価

Quick and easy business

2020年11月10日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Wilma,

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Best Regards
Team Ubuy

5つ星のうち1の評価

Bad Service

Part supplied was incorrect and customer does not get back to you to solve this problem....

2020年11月10日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Joe,

We are very sorry for that and we have sent to the management to solve the problem so that it does not recur and you can reach us via e-mail for assistance.(info@ubuy.com)

Thanks & regards,
Team Ubuy

5つ星のうち5の評価

I am very happy with Ubuy

I am very happy with Ubuy, their delivery is very quick and their products are of excellent quality.

2020年11月4日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Elmarie,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Best Regards
Team Ubuy

5つ星のうち5の評価

SO AWESOME

We were very pleasantly surprised when our order from the USA arrived not even a week after placing it. Having ordered online internationally before and waited almost 3 to 4 weeks I was thrilled to find this so much more efficient.
We will definitely be using this site for future orders and I've been bragging to everyone about the awesome service I have received.

2020年11月3日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Sarah,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Best Regards
Team Ubuy

5つ星のうち5の評価

I am happy

I have now twice ordered my birdies food through U Buy from the USA.Have been very happy with service, tracking and delivery- no complaints whatsoever

2020年11月3日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Annette,

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Best Regards
Team Ubuy

5つ星のうち5の評価

I needed a specific speaker and…

I needed a specific speaker and connectors which were unavailable locally. It was so easy to place and pay for the items on Ubuy and before I realised that it was coming from overseas it had been delivered. Thank you Ubuy.

2020年11月3日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Laurence

Thank you so much for your positive rating for your recent visit to Ubuy.

Best Regards
Team Ubuy

5つ星のうち5の評価

Very good

Very good! Easy process and they kept me updated all the time.

2020年11月3日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Aldo,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Best Regards
Team Ubuy

5つ星のうち5の評価

Very happy with service

Very happy with service. Delivery was quicker than I expected it to be.

2020年11月3日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Werner,

Thank you for your review. We will share this with the team to let them know how we are doing.

Best Regards
Team Ubuy

5つ星のうち5の評価

Great Service

Was surprised how quickly i got my order

2020年11月3日
Ubuy South Africa ロゴ

Ubuy South Africa からの回答

Hi Stephen,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Best Regards
Team Ubuy

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