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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I ordered campervan external covers. Good quality but they didn’t fit. I realised I had missed the warning note blazed across the top of the description advising they wouldn’t fit my van with a pop t... もっと見る

5つ星のうち5の評価

Sent an email with a query about the windscreen cover for a 2005 Citroen Relay. I received a positive reply the next day so went ahead and ordered. 3 days later I received the cover and am very happy... もっと見る

5つ星のうち1の評価

Sent a simple enquiry asking if they make a boot liner for my new car and Customer Service was rubbish - required 2 emails and a phone call. Don't bother with them if that's then quality of customer s... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a boot liner for my Volvo estate. It’s excellent quality and a fraction of the cost anywhere else. I did have a small problem fitting the liner, but Ewan and Lynn were super responsi... もっと見る

企業が回答しました

企業情報

  1. 自動車備品・アクセサリー専門店
  2. カー アクセサリー店
  3. トラック用アクセサリー専門店

当該企業による記述

UK Custom Covers manufacture & distribute seat covers across the UK, Europe & North America. Founded in 2006, we pride ourselves on the quality of our product & service to our customers, whilst sticking to our roots of being a family-run business. Our brand was born, committing to getting premium products to outdoor enthusiasts, trade people & anyone with a habit of dirtying their vehicle. We offer highly customisable products, with our in-house embroidery service allowing you to make your purchase your own.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

583件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 80%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Uk Covers rapid response

Uk Custom Covers reacted promptly to my complaint with apologies, suggesting a replacement which was delivered on a next day basis.Many thanks to the staff at Custom covers who dealt so professionally and quickly with this matter.Kind regards Edwin

2025年4月2日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you so much for your kind review! We're thrilled to hear that our dedicated customer service team was able to resolve your issue quickly and professionally. We always aim to provide the best solutions for our customers and are glad we could meet your expectations. Kind regards, Debbie.

5つ星のうち5の評価

Very good quality seat covers highly…

Very good quality seat covers highly recommend them pleasure to deal with will buy from them again kind regards ceasar

2025年4月2日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of our seat covers. It was a pleasure doing business with you, and we can't wait to serve you again in the future! Kind regards, Debbie.

5つ星のうち5の評価

Very easy website to use

Very easy website to use. Found what I was looking for pretty quickly, and the product descriptions were detailed enough. Only reason I didn’t end up buying was because I needed the customised product next day and that unfortunately wasn't available due to it bEing a Fri. - my fault for waiting.

2025年3月21日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you so much for your kind feedback! We’re delighted to hear that you found our website easy to navigate. We do apologise for the inconvenience of not being able to place an order due to the timing, especially on a Friday. We’re aware of this issue and are actively working on a solution to ensure a smoother experience moving forward. We truly appreciate your patience and hope to have the opportunity to serve you soon! Kind regards, Debbie.

5つ星のうち2の評価

Car half cover is not fit for purpose but was replaced

Just like another reviewer, I ordered a half cover to protect my car’s soft top. It is just a year old and is absolutely useless. It has shrunk, it is brittle and has over 40 holes in it where it has folded as I’ve taken it off the car. The material used is simply not fit for purpose. On providing feedback to the company I was simply told my cover is out of warranty. However, I subsequently received an email offering a replacement which I thought was pretty decent given the out of warranty status of my cover. Apparently the replacement is from a different batch and so shouldn’t have the same problem but it looks exactly the same as the previous one and so time will tell.

2025年3月21日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

I'm truly sorry for the negative experience and appreciate you bringing this to our attention. We are currently reviewing this matter with our production team to better understand what happened and work toward a resolution. Your feedback is important to us, and we’ll do everything we can to make things right. Kind regards, Debbie.

5つ星のうち1の評価

Atrocious quality and customer service.

Probably the worst Company I have ever dealt with. Purchased "barn door cover" for Peugeot Boxer. Shoddy product, badly designed and not fit for purpose. Despite return of item, they failed to refund despite promises. Had to get PayPal involves to get my money back.

2025年3月12日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

We are sorry to hear about your experience and the concerns you've raised in your review. We always strive to ensure that our customers are fully satisfied with their purchases and also the service that we provide.

We value your feedback and hope that you will consider giving us another opportunity in the future.

5つ星のうち1の評価

Covers do not fit

Ordered some front seat covers for a NISSAN NV200 VAN.
Despite their description that they are a custom fit , they don't actually fit at all.

Could only get them halfway down the seat before it became impossible to go any further.

Sent them back, heard nothing about a refund so had to contact Amazon support for help in order to obtain one.

Not a very good company. AVOID!!!

In reply to uk custom covers ... there didn't seem any point in contacting customer service because the covers simply do not fit as you cannot get them down the seats enough. They were sent back to you the same day as unsuitable...but even though they arrived back at your warehouse no refund was issued. I had to contact Amazon.

2025年3月3日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

I’m sorry to hear about your negative experience. However, I do not see any record of you reaching out to our customer service team regarding any fitment issues. If you had contacted them, they would have been happy to assist in resolving the issue for you. Kind regards, Lynn

5つ星のうち2の評価

I ordered a screen cover for a Mrk 8…

I ordered a screen cover for a Mrk 8 Ford Transit. It turned up, part of it was ripped off. I contacted custom covers they sent me another. I tried to fit it and it’s way too small. The aerial hole is in the wrong place. They said send it back but I couldn’t be bothered. I am hoping I can make one good one out of two bad ones

2025年3月3日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

I’m sorry to hear about your recent experience, and I appreciate you sharing your feedback. After reviewing the messages, I see that we offered to collect the wrap, but unfortunately, we did not receive a response from you.

It seems the wrap may not be suitable for your specific motor home model. There could be some differences between the standard MK8 Transit van and your motor home that might be affecting the fit.

Please let us know if you would still like to discuss a resolution, and we’ll be happy to assist further.

Kind regards, Lynn

5つ星のうち4の評価

I would recommend

I've bought from them previously, just got another set of seatcovers for my van. I would recommend and use them again.

2025年3月10日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you for the positive review! We’re so glad to hear that you're happy with your seat covers and for your continued support. Kind regards, Lynn

5つ星のうち5の評価

This is the second one I bought works…

This is the second one I bought works perfect OK I use it every day. I use it a lot so it lasted one year one and a half years before it started to deteriorate. I’m very happy with the product. It works really good thank you.

2025年2月17日
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you very much for your positive review! We truly appreciate your continued support and are thrilled to hear that you're happy with your screen wrap. Kind regards, Lynn

5つ星のうち5の評価

Covers are really good and fit the…

Covers are really good and fit the seats well , ( although one of the retaining straps came off under slight tension ) head rests were to tight but replacements were sent out and fitted a lot better , so bit of faffing about but all dealt with easily enough

2025年2月12日
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you for your positive feedback! We're so glad to hear that our customer service team was able to resolve everything for you and that you're happy with your covers. Kind regards, Lynn

5つ星のうち5の評価

Easy to fit

Easy to fit
Heavy duty

2025年2月18日
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you for the positive review! We’re so glad to hear that you're happy with your seat covers and their heavy-duty quality. Your feedback means a lot to us! Kind regards, Lynn

5つ星のうち5の評価

Quality and great fit

Prompt delivery, nicely packaged, fits like a glove, fully covered my boot, easy Velcro for the flap bit that fits the back of the back seats, makes it easy to fold down, overall great quality and very happy, would recommend

2025年2月17日
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you so much for your positive review! We’re pleased to hear that you're happy with your boot liner and its design, thank you for recommending us. Kind regards, Lynn

5つ星のうち5の評価

Superb 👍🏼

rdered this boot liner for a little 2022 695 Abarth Esseesse not expecting very much tbh. I was taking my dog to the vets, did not want dog hair all over the car. Yes she is a small dog, a BullDog, lol. Anyway the boot liner came very quickly, ordered on the Sat/Sunday not having to much hope that it would arrive in time. It came on the Tuesday morning. Now down to the boot liner, it initially looked like it was going to be complicated to fit and questioned how well it would fit. How wrong was I. It was really easy to fit and self explanatory, the accuracy of fitting is spot on. It even has space for where the pockets are to the sides where the wheel arches are. In fact I have left it in it fits that well. The material is really robust, looks waterproof on the reverse side and a strong material on the other side. Not even a strong little bully marked it. It is easy to hover out which is a bonus, the excellent fitting and quality of material aided this as it did not get sucked up the hover and fall about and come untied. It’s held in place with a combo of tie tabs and Velcro. It also comes with a piece that is removable to protect the rear bumper and a really handy well made storage bag. It’s that good and I am so impressed with it I am getting one for my sons A3 and going to contact them for something for my 992 Targa and some thing for my VW Transporter. Really impressed with the quality and customer service. Buy with strong confidence.

2025年2月4日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you so much for your positive review! We’re thrilled to hear that you're happy with your boot liner and its quality. We truly appreciate your continued support and trust in us for your future liner needs. Kind regards, Lynn

5つ星のうち4の評価

Durability and beyond

I had a set of these seat covers on a Transit connect that I part exchanged ( after eight years ) against a newer model.
Working in construction, these covers had to endure dust/mud/occasional coffee spills & generally me being a slob but over eight years and being washed regularly, the seats underneath had not one stain on them and looked like new when I sold the van. ( the covers themselves still looked like new too)
Consequently it was a no brainer to purchase some new covers for my lovely new van. They fit really well, look really good and I'm 100% confident they will endure the abuse that I will give them (and keep the seats pristine)

2025年2月23日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you very much for your positive review. We're delighted to hear that your seat covers have provided you with many years of use and full protection for your seats. Kind regards, Lynn

5つ星のうち1の評価

In response

In response. The overhang is about 22inches and how else would I know it is leaking without using it! Dooh!🙈

2025年2月28日
自発的なレビュー
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you for your second review, as previously mentioned, the cover ordered is too short for your vehicle, we were referring to the length not reaching correctly at the front and rear (not the sides) the wind and rain will get up underneath at the front and rear as it does not overhang far enough like it should as shown in our advert photos. Kind regards, Lynn

5つ星のうち3の評価

They fit ok

They fit ok, but not brilliantly by any means. I make sails for yachts, and covers for boats... If one of mine fitted as these do, I would only be 50% happy and not let it go out like it.

The stitching on then is very good, the shape just needs modifying.

2025年2月12日
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you for your review, I am sorry to hear you are not fully satisfied with your cover. please do reach out to our customer service team who would be more than happy to look into this for you. Kind regards, Lynn

5つ星のうち4の評価

Seat cover for new Ford Focus ST

The cover fitted far better than the one I got from Ford, which they claimed was for my car but only fitted where it touched. The one from UKCC was also half the price.

2025年2月13日
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you for the positive review and we are so glad to hear you are happy with your seat cover. Kind regards, Lynn

5つ星のうち5の評価

Hi ,I wrote you a review on the 28th of…

Hi ,I wrote you a review on the 28th of January and you replied

2025年1月28日
UK Custom Covers ロゴ

UK Custom Covers からの回答

Thank you very much for your positive review on our website and here on Trustpilot! We are glad you love your screen wrap. Kind regards, Lynn

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