On June 19th I ordered a 250th Anniversary Ball Cap. The tracking service said that it was delivered on July 20th. However, I never received it. After several emails to customer service and phone ca... ãã£ãšèŠã
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I had recently left a negative review regarding my order of the Enchanted Witch yard ornament. After working with Charlotte, she was able to resolve my issue by sending me something else. Thank you C... ãã£ãšèŠã
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There was a problem with my order of 2 purses that were never delivered to me..I contacted umlovegift and Molly took charge and did research. She was very empathetic with my problem . She tracked the... ãã£ãšèŠã
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This is a follow up to a 1-star review left previously concerning the 250th birthday ball cap. Kudos to Olivia in Customer Service for her efforts and willingness to "make things right". The replaceme... ãã£ãšèŠã
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1776-2026 Commerative cap
I have never ordered from Umlovegift before and Charlotte, one of the representatives was wonderful in helping me through the ordering process. I ordered a cap and Charlotte assisted me throughout the process.
She is to be commended on her service, support, and professionalism.
2026幎5æ14æ¥
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Umlovegift ããã®åç
Dear Patricia
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Sunny was very helpful
Sunny was very helpful, friendly and understanding. Very sensible representative.
2026幎5æ16æ¥
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Umlovegift ããã®åç
Dear Cynthia CONOVER
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
An item was out of stock and theyâŠ
An item was out of stock and they agreed to send me another item. They responded quickly too
2026幎2æ26æ¥
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Umlovegift ããã®åç
Dear Kjp
Hello! Thank you for your satisfaction with our customer service's quick response.
ð Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
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