Phil is always supportive and goes the extra mile to solve issues if they occur. My preferred ship-chandler by a mile.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... もっと見る
企業が回答しました
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... もっと見る
企業が回答しました
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement. Goods were correct, points from that. Also the inhouse comminication about ord... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
連絡先
4.5
優良
212件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Upffront.com からの回答
Hello Tjeert, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
Phil was simply great
Phil was simply great. Followed up on delays, suggested alternatives, and explained exactly what was going on. Terrific to deal with.
2023年4月3日
Upffront.com からの回答
Hello Mike, thank you for leaving us a review! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Fast response to query
2023年3月30日
Upffront.com からの回答
Hello Lauri, Thank you for leaving us a review. 🙂 We hope to help again in the future.
Competent and fast!
2023年3月9日
Upffront.com からの回答
Hello Christian, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
poor delivery times
when buying something that was anounced in stock,
took 3 weeks to deliver.
2023年3月22日
Upffront.com からの回答
Thank you for your review, Afonso. We're sorry for goods taking 3 weeks to arrive. We buy from multiple stock holders across Europe – making available full parts lists from all manufacturers. When we lack speed, we hope to make up for this with product selection and service.
Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
great customer service
great customer service, helpful
(images could be more realistic to size and details)
overall 5Stars
2023年3月16日
Upffront.com からの回答
Hello Roger, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
Worst shop ever!
2023年3月8日
自発的なレビュー
Upffront.com からの回答
Hello GR - we take our reviews seriously and try to act on them to improve our service. Please could you be more explicit in terms of the problems you experienced with your order?
Items on website not organized by…
Items on website not organized by categories navigation difficult
2023年2月16日
Upffront.com からの回答
Hello Philippe, Thank you for leaving us a review. 🙂 We really appreciate your opinion and I will pass your comments on to the team. Hope we can help again in the future.
[L-LB60BB-4 LOOP Products Block 60 - Ball bearing
great, functional, fully met my expectations
I recommend
2023年2月28日
Upffront.com からの回答
Hello Pavel, Thank you for leaving us a review. 🙂 We hope to help again in the future.
Upffront.com からの回答
Hello Marc, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
The delivery took longer than expected
The delivery took longer than expected, but it was not hurry for me, so it is fine.
The team at Upffront was in contact with me all the time explaining that they have not received the part from their end and assuring me that the process was open and that eventually the product will be ahipped - as it effectively happened.
Have ranked this review high because the good customer service that Upffront gave me.
Best regards,
Dr. Alvin Ibarra
2023年2月6日
Upffront.com からの回答
Hello Alvin, thank you for leaving us a review! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Upffront.com からの回答
Hello, thank you for leaving us a review! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Upffront.com からの回答
Hello Sean, thank you for the kind words! We work hard to provide excellent service and great products, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Fast and accurate custom sheets.
2023年2月7日
Upffront.com からの回答
Hello Eric, Thank you for leaving us a review. 🙂 We hope to help again in the future.
Haven't heard about this shop before
Haven't heard about this shop before, but since they were the only ones having the necessary part in stick I chose them and would do it again. Can't tell how they perform in case you have a claim, but delivery was on time, part as described, communication professional. So, nothing to complain so far
2023年2月1日
Upffront.com からの回答
Hello Jan - Frederik, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
Great personal service
Great personal service, top products and quick delivery. Thanks again!
2023年1月25日
Upffront.com からの回答
Hello Carsten, thank you for the kind words! Our team works hard to provide excellent service and great products, so it’s great to see that reflected in your review. Hope we can be of help again soon!
I find almost everything for my boat.
I find almost everything for my boat.
Try to add more equipment an d more other companies.
It will also helpful if we can see products in stock !!
2023年1月26日
Upffront.com からの回答
Hello Nikolaos, Thank you for leaving us a review. 🙂 We really appreciate your opinion and I will pass your comments on to the team. Hope we can help again in the future.
Upffront.com からの回答
Hello Christian, thank you for the great review! The team works hard to provide excellent service and great products, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Upffront.com からの回答
Hello Jan, Thank you for leaving us a review. 🙂 Hope we can help again in the future.
Everything went as expected and…
Everything went as expected and promised. Good information during the delivery process.
2023年1月23日
Upffront.com からの回答
Hello Jukka, thank you for leaving us a review! Our team works hard to provide you with as much information about your delivery as they can, so it’s great to see that reflected in your review.
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