Upskillist レビュー 

Upskillist からの回答

2026年5月18日

Dear Nombuso,

Thank you for reaching out and sharing your feedback.

We can see that you have already successfully processed your payment for the hard copy diploma. To help you receive it, please note that we do not take delivery addresses via email ; you will need to officially claim it by entering your address details on our Hard Copy Diploma (HCD) form.

You can find the step-by-step instructions on how to submit your delivery details here: https://upskillisthelp.zohodesk.in/portal/en/kb/articles/how-to-order-or-claim-my-hard-copy-diploma-certificate-13-8-2025

Once you have completed the form and shared your address details, please allow 4 to 6 weeks for your physical hard copy to be delivered to you. In the meantime, if you need a digital copy of your diploma right away, please feel free to reply directly to our support team email, and we will gladly share it with you.

Thank you for your patience, and congratulations on your achievement!

Regards,
The Upskillist Team

Upskillist からの回答

2026年5月17日

Dear Lesego,

Thank you so much for your wonderful review!

We are absolutely thrilled to hear that our online platform makes you feel like you are sitting in a real classroom. Creating an engaging, immersive, and supportive learning environment is exactly what we strive for, so your feedback means the world to us.

Thank you also for your kind wishes for our global growth. We look forward to continuing to support you on your educational journey!

Regards,
The Upskillist Team

Upskillist からの回答

2026年5月14日

Dear Mischa,

Thank you so much for being such a loyal member of our community!

It is wonderful to hear from a long-time student who has been with us since before our rebranding. We are thrilled that you continue to love the range, quality, and professionalism of the courses we offer.

Your continued support over the last 7 years means a lot to our team, and we look forward to providing you with even more high-quality learning experiences in the years to come!

Regards,
The Upskillist Team

Upskillist からの回答

2026年5月12日

Dear Adrian,

Thank you for sharing your feedback. We sincerely apologize for the frustration you have experienced regarding the cancellation process and your refund request.

We have looked into your case and understand that your initial provider helped facilitate a resolution; however, we want to ensure this is handled thoroughly on our end as well. Please be informed that we are currently discussing your refund request with our finance team to explore further options for you.

We will be sending you an email shortly with a direct update on the status of this request. We value your feedback and are committed to addressing your concerns.

Regards,
Upskillist Support Team

Upskillist からの回答

2026年5月8日

Dear Carman,

Thank you for sharing your feedback with us. We are pleased to hear that you had a great experience with our platform!

Regarding your comment on the certification, we understand your perspective. While our course content and videos are included within the membership to ensure education is accessible, certificates and physical course materials are treated as optional add-ons. This allows us to maintain the platform and continue developing new, high-quality content for all our students.

We truly appreciate your feedback, as it helps us review how we can best serve our community. Thank you for choosing to learn with us, and congratulations on completing your studies!

Regards,
The Upskillist Team

Upskillist からの回答

2026年4月29日

Dear Moses,

Thank you for sharing your feedback! We are very happy to hear that you had an excellent experience with us.

We appreciate your support and look forward to seeing you continue to excel in your studies!

Regards,
The Upskillist Team

Upskillist からの回答

2026年4月26日

Dear Manuel,

Thank you so much for taking the time to share such a wonderful review!

We are absolutely thrilled to hear that Upskillist helped take your knowledge to a higher level. It is fantastic to know that you are satisfied and grateful for the skills you've acquired.

We will be sure to pass your kind words along to William Eames. He is indeed a passionate expert in photography, and he will be delighted to hear that he made such a positive impact on your learning journey.

Congratulations on your progress, and we look forward to seeing where your photography skills take you next!

Regards,
The Upskillist Team

Upskillist からの回答

2026年4月24日

Dear Mthobisi,

Thank you so much for the five-star review!

We are thrilled to hear that you had an excellent experience with our customer service team and found the process fast and easy to understand. We strive to provide clear and efficient support to all our students so you can focus on what matters most—your learning.

We appreciate your feedback and look forward to supporting you throughout your educational journey!

Regards,
The Upskillist Team

Upskillist からの回答

2026年4月20日

Dear Simamkele,

Thank you so much for your kind words and for sharing your positive experience on Trustpilot!

We are thrilled to hear that you are enjoying every lesson and finding the material easy to learn and understand. Our team works hard to ensure that our modules are accessible and engaging for all students, so it is wonderful to know that they are meeting your needs.

We appreciate you choosing Upskillist for your learning journey and look forward to your continued success in your courses!

Regards,
Upskillist Support Team

Upskillist からの回答

2026年4月17日

Dear Snera,

Thank you so much for your 5-star review! We are delighted to hear that you are enjoying our online courses.

It is wonderful to know that you found our registration process practical and that our marketing caught your attention—we strive to make the journey from discovery to learning as seamless and impressive as possible for our students.

We are honored to have you learning with us, and we look forward to supporting you as you gain new skills. Happy learning!

Regards,
The Upskillist Team

Upskillist からの回答

2026年4月8日

Dear David,

Thank you so much for the glowing review! We are thrilled to hear that you are enjoying the depth of our lectures and finding the course content so impactful.

It is never too late to start learning, and we are glad you found us. Hearing that our teaching has been "out of this world" is a huge compliment to our academic team, and it motivates us to continue providing high-quality, deep-dive education for all our students.

We look forward to supporting you through the rest of your modules!

Best regards,
The Upskillist Team

Upskillist からの回答

2026年5月30日 に更新

Dear Lesley,

Thank you for sharing your feedback. We take concerns regarding subscription management and regional compliance very seriously.

We would like to investigate this matter immediately; however, we are unable to locate an account associated with your reviewer profile. To help us resolve this and address your specific concerns regarding your billing and the cancellation process, please email us directly at billing@upskillist.com.

Once you reach out, our dedicated billing team will prioritize your case to ensure your refund is processed asap.

We look forward to hearing from you so we can rectify this situation.

Best regards,
The Upskillist Team

Upskillist からの回答

2026年3月31日

Dear Elizabeth,

Thank you so much for sharing your experience on Trustpilot!

We are thrilled to hear that you found our courses easy to understand and well-explained. Our academic team works hard to balance a fast-paced, engaging delivery with the comprehensive detail necessary to truly master a new skill. It’s wonderful to know that this approach resonated with you.

Your feedback is incredibly encouraging to our entire team. We look forward to supporting you through many more successful learning milestones!

Best regards,
The Upskillist Team

Upskillist からの回答

2026年3月25日

Hello Jean,

Thank you so much for the wonderful review! We are thrilled to hear that you are enjoying your learning journey with us.

We take great pride in our course presentation, so it’s fantastic to know that you find the lessons clear and concise. Our goal is to make complex topics accessible and engaging for everyone, and your feedback lets us know we’re on the right track.

It is great that you are taking advantage of the downloadable lesson notes! We provide those specifically so our students can build a personal library of resources to refer back to as they advance their skills and careers.

As a community of real learners achieving real results, we are honored to be the place where you choose to grow and challenge yourself. We look forward to seeing you continue to excel in your future modules.

Regards,
The Upskillist Team

Upskillist からの回答

2026年3月18日

Hello Norwin,

Thank you for your fantastic review! We are so pleased to hear that our AI course provided you with a positive and practical learning experience.

Artificial Intelligence is a rapidly evolving field, and our goal is to break down these complex concepts into structured, easy-to-follow lessons. It is rewarding to know that you found the content both approachable and highly relevant to today’s digital landscape.

We believe that understanding AI is becoming essential across almost every industry. We are glad that the course gave you a solid foundation and the confidence to apply these key concepts in a practical way.

Regards,
The Upskillist Team

Upskillist からの回答

2026年3月18日

Hello Lonnie,

Thank you for your wonderful review! We are so pleased to hear that you are having such a positive experience with our Adobe Lightroom course.

We take great pride in selecting instructors who are not only masters of their craft but also excellent teachers. It is fantastic to know that you are finding the presenter knowledgeable and that the first two modules have already provided you with a wealth of new information.

Lightroom is a powerful tool, and we are excited to see how your editing skills continue to develop as you move through the rest of the course. Whether you are focusing on color grading, organization, or advanced retouching, we are confident the upcoming modules will be just as insightful.

Regards,
The Upskillist Team

Upskillist からの回答

2026年3月13日

Hello Whitley,

Thank you for your feedback! We are so pleased to hear that you are enjoying the audio experience of our courses.

We put a lot of effort into selecting high-quality voice talent to ensure our lessons are not only informative but also engaging and easy to follow. It’s great to know that the narration is helping you stay focused and attentive as you progress through your studies.

Keeping our learners’ attention is a top priority, and we believe that clear, professional audio is a key part of providing a world-class learning experience. We are glad this has made a positive impact on your journey with us.

Regards,
The Upskillist Team

Upskillist からの回答

2026年3月13日

Hello Ehimhen,

Thank you for the wonderful feedback! We are thrilled to hear that you are enjoying the structure and quality of our courses.

It is great to know that the detailed outlines and lesson quality have made a positive impact on your learning. We aim to make complex information easy to digest, and we are glad the quizzes and tests are helping you reinforce your knowledge effectively.

We take pride in providing free course materials to support our students’ success, as we believe everyone should have access to world-class resources. Our mission is to keep professional education affordable without compromising on the standard of teaching, and we are happy to hear you find the platform to be a great value for your investment.

Regards,
The Upskillist Team

Upskillist からの回答

2026年3月13日

Hello Aubrey,

Thank you so much for the glowing review! We are thrilled to hear that you are off to such an incredible start with your studies.

It is wonderful to know that you are finding our approach to digital education effective and that our support team has been there for you. Balancing two certificates at once is a great achievement, and we are glad that our world-class resources are helping you feel confident and empowered as you learn.

We would also like to join you in thanking Vodacom for helping make this opportunity possible. It is partnerships like these that help us bring high-quality education to passionate learners like yourself.

We have full confidence that you will successfully complete your courses over the next few weeks, and we look forward to seeing you back here to celebrate your graduation!

Regards,
The Upskillist Team

Upskillist からの回答

2026年3月12日

Hello Thandi,

Thank you for your feedback. We understand you are looking to obtain your certificate, and we would like to guide you through the process to ensure you receive your credentials.

To receive your final certificate, please follow these steps:

Certification Fee: Please note that while our courses provide full access to learning materials, the official certificate is not free. There is an administrative fee that covers the secure digital hosting and global verification of your diploma.

Complete the Purchase: Log into your account and navigate to your completed course page to process the payment for your certificate.

Final Step: Once the payment is complete, please contact us directly at support@upskillist.com. Our team will then finalize the issuance and ensure your certificate is delivered to you.

We look forward to helping you finalize your achievement. Once you reach out to our support email, we will make sure this is resolved for you promptly.

Regards,
The Upskillist Team