Upskillist レビュー 

Upskillist からの回答

2026年1月15日

Hello Monique,

Thank you so much for your wonderful review! We are thrilled to hear that you are finding the classes informative and that you are enjoying the tests and explanations.

Platform Design: While we do not currently have a downloadable app in the App Store or Google Play Store, our platform is specifically designed to be fully mobile-optimized.

App-Like Experience: When you access the site via a web browser on your mobile device, it is engineered to provide the look, feel, and functionality of a high-end app.

Pro-Tip: Create a "Home Screen" Shortcut
To avoid logging in manually every time and to make accessing your courses even faster, you can create a shortcut that looks and acts just like an app icon on your phone:

Open our website in your mobile browser (Safari or Chrome).

Tap the "Share" icon (on iPhone) or the three dots (on Android).

Select "Add to Home Screen."

This will place an Upskillist icon on your phone's home screen, allowing you to jump straight into your lessons with just one tap.

We appreciate your feedback as it helps us continue to improve the student experience.

Regards,
The Upskillist Team

Upskillist からの回答

2026年1月15日

Hello Riana,

Thank you for your feedback! We are so glad to hear that you are enjoying the video lessons.

Enhancing the Learning Experience
We appreciate your note regarding the repetition. We often include a brief review of key concepts to help reinforce learning and ensure students fully grasp the core topics before moving forward. However, we understand your desire for a steady pace, and we will share your feedback with our academic team to help us strike the perfect balance.

Thank you for being part of our community!

Regards,
The Upskillist Team

Upskillist からの回答

2026年1月12日 に更新

Dear Ramona,

Thank you for your feedback. We sincerely regret that your experience has been so frustrating, and we would like to address your concerns one last time.

Regarding the completion status of your modules, our system records progress based on the completion of the final assessments and time spent on the platform. Any discrepancy between your view and our backend is often due to a synchronization error or browser cache. We have no reason to doubt your word; however, as we must rely on our server logs for auditing, we can only verify what is recorded there.

As previously clarified, our billing system operates on UTC. The renewal was processed on January 7th at 03:27 AM UTC, which may have appeared as January 6th in your local time. Because the premium access was automatically granted for the new billing cycle the moment the charge was successful, we must adhere to our non-refundable policy for digital content.

While we cannot process a refund, we truly want to resolve this amicably. Our offer for 6 months of additional complimentary access remains open. This would allow you to continue your Project Management diploma and receive your certification without any further costs.

Please let us know via email if you would like us to activate this for you. Your account is already set to cancel, so no future charges will occur regardless of your decision.

Regards,
Upskillist Support

Upskillist からの回答

2026年1月12日

Hello Mandla,

Thank you for your fantastic feedback! We are so pleased to hear that you’ve experienced such a significant learning curve with us.

Helping our students transition from absolute beginners to intermediate learners is exactly what we strive for. It is rewarding to know that you found the fundamentals of each course to be well-structured and easy to follow. We take great pride in ensuring our curriculum is professional and provides a solid foundation for further growth.

Since you now have a great understanding of the basics across multiple subjects, you are in a perfect position to specialize further. Whether you choose to dive deeper into one specific field or continue exploring new ones, we are here to support your journey.

Thank you for being such a dedicated member of the Upskillist community!

Regards,
The Upskillist Team

Upskillist からの回答

2026年1月10日

Hello Roger,

Thank you so much for sharing your story with us. Your resilience and perspective are truly inspiring, and we are honored to be a part of the "roots" of your journey toward a better life.

It is remarkable to hear that despite the significant challenges you are facing, you are maintaining such a strong sense of positivity. This mindset, combined with the practical skills you are gaining, is a powerful foundation for change. We believe that education is one of the most effective tools for opening new doors, and we are glad you are already seeing opportunities come your way.

We are thrilled that your next goal is to learn how to monetize the skills you have acquired. Taking what you have learned and turning it into an income stream is a vital step toward stability. Whether you are looking into freelancing, starting a small business, or applying for new roles, the practical skills you now possess are valuable assets in today’s economy.

Please know that the entire Upskillist team is cheering you on. We hope that the skills you’ve attained will lead to the breakthrough you need by the end of January. Keep focused on your goals and continue to harness that "mind-blowing" positivity.

Regards,
The Upskillist Team

Upskillist からの回答

2026年1月9日

Hello Nothando,

Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with us.

We believe that education should be accessible to everyone, regardless of their starting point. It is wonderful to know that you found our videos so clear and easy to understand—hearing that you were "locked in" from the very first video is the best compliment our team could receive!

Our goal is to provide high-quality, engaging content that makes learning feel less like a chore and more like an exciting journey. Your support and enthusiasm (and those emojis! 👌🔥❤️) truly motivate us to keep delivering the best possible experience for our students.

Thank you for being part of the Upskillist community. We can’t wait to see what you achieve next!

Regards,
The Upskillist Team

Upskillist からの回答

2026年1月6日

Hello Luzuko,

Thank you so much for sharing your wonderful experience! We are thrilled to hear that we were able to change your perspective on mobile learning.

It is completely understandable to be skeptical about learning on a smaller device, but we are so glad you found our platform to be a perfect fit for your needs. We take great pride in ensuring our videos are clear and the audio is crisp so that the size of your screen never stands in the way of your education.

We are also happy to hear that the combination of teaching slides, downloadable notes, and academic assignments helped create a focused and comfortable learning environment for you.

Congratulations on attaining your first certificate! Reaching your second module so quickly shows incredible dedication. We love your "there is no stopping now" attitude—it is exactly the kind of passion that leads to professional success.

We are honored to be part of your learning journey and look forward to seeing you collect even more certifications!

Regards,
The Upskillist Team

Upskillist からの回答

2026年1月6日 に更新

Hello Yosef,

Thank you for updating your review and for acknowledging the efforts of our support team. We are pleased that we could resolve the concerns regarding your course materials and provide you with the toolkits for your future reference.

Addressing Instructional Clarity
We take your feedback regarding the quality and depth of our video lessons very seriously. Our goal is to make complex subjects accessible to everyone, and it is clear that in this instance, we did not meet that standard for you.

Continuous Improvement: We regularly review and update our course content based on student feedback. Your comments regarding the need for more structured teaching and instructional depth have been shared directly with our Academic and Content Production teams.

Supplementary Support: While we work on these internal improvements, please remember that you can reach out to our support team if you encounter specific concepts that require further explanation. We want to ensure you don't feel "stuck" while navigating the material.

With over 100 courses available during your 3-month free access period, we hope you might find another subject area that aligns better with your learning style. Sometimes the teaching approach can vary between faculties, and we would love for you to find a course that provides the depth you are looking for.

We appreciate your balanced feedback, as it is essential for us to build a better platform.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月31日

Hello Gladwell,

Thank you so much for your kind words and for sharing your trust in us. We are truly moved by your review!

Thank You for Your Trust. It is incredibly rewarding to hear that you find our platform transformative:

Commitment to Quality: We strive to be informative and truthful in everything we provide, as our ultimate goal is to empower our students and change lives through education.

Privacy and Security: We take your privacy very seriously, and we are glad to hear that you feel secure learning with us.

Investing in the Future: Knowing that you are willing to invest your time and skills with Upskillist is the highest compliment we could receive.

Your support motivates our entire team to continue delivering high-quality, impactful learning experiences.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月28日

Hello Arizona,

Welcome to the Upskillist community! We are so glad to have you as a new student, and we truly appreciate you taking the time to share your initial impressions.

We Are Happy You Enjoyed:
Structured Learning: It is great to hear that the modules are well-structured and the presentations are easy for you to follow.

Effective Study Materials: We take great care in designing our slides and class notes, so we are pleased to know they are helping you effectively revise the concepts.

Positive Recommendation: Thank you for your recommendation! We are committed to helping anyone looking to acquire valuable extra skills.

Your Feedback on Certification Costs
We also appreciate your honest feedback regarding the cost of certification. While our current pricing reflects the global accreditation and administrative costs associated with issuing official credentials, we take student suggestions seriously. We will share your feedback with our management team for future consideration as we look for ways to make our certificates even more accessible to everyone.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月25日

Hello Teddy,

Thank you so much for your wonderful feedback! We are thrilled to hear that you are having such a positive experience on our platform.

We Are Happy You Enjoyed:
Course Structure: It is great to know you found the transition from basic to advanced sessions seamless and the content easy to navigate.

Effective Learning: We are glad the "straight to the point" content and organized assignments have helped track your understanding precisely.

Career Building: We take pride in our projects, and we’re happy to hear they are proving helpful in building your professional portfolio.

Your kind words about Upskillist being the "best online learning platform ever" truly motivate our team to keep delivering top-notch education.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月18日

Hello Willem,

Thank you for your thoughtful and constructive feedback!

We are so pleased to hear that you found the coursework informative and enjoyed the variety of delivery methods we use. Knowing that our platform has added tangible value to your skills portfolio is exactly what we strive for.

We appreciate your suggestion regarding more in-depth assessments. We are constantly working to refine our material to ensure it challenges our learners and accurately tests their progress.

Effective Communication: We aim to present complex topics in a clear, well-communicated manner.

Well-Rounded Content: Our goal is to provide a comprehensive overview that translates directly to professional growth.

Diverse Delivery: We use a mix of video, text, and interactive elements to keep the learning process engaging.

Thank you for choosing Upskillist to enhance your professional journey!

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月18日

Hello Ricardo,

Thank you so much for your wonderful review!

We are thrilled to hear that our platform’s visual approach made your learning experience comfortable and effective. It is great to know that the visual cards and downloadable notes provided exactly the kind of support you needed to recap and succeed in your course.

We take great pride in creating a learning environment that caters to different study styles, and knowing it helped a "visual person" like yourself reach the finish line is the best feedback we could receive.

Congratulations on completing your course!

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月15日

Hello Lorena,

Thank you for reaching out and sharing your honest feedback about your initial experience with the AI course. We are truly sorry to hear that you regret subscribing so far, and we apologize for the technical issue with the lesson playback and the unengaging start to the course content.

We understand that technical difficulties and poor lesson delivery can be very frustrating. We want to ensure you have a better experience moving forward.

Regarding the Paused Lesson:
You absolutely should be able to resume your course without worry. When you restart the lesson, it should pick up where you left off. If the system marked the lesson as complete by mistake, you can always go back and review the material as many times as you need.

To ensure proper video playback, please try the following troubleshooting steps:

Try a Different Browser: If you are using Chrome, try switching to Firefox or Edge (or vice versa). Sometimes, browser settings can affect video pause functionality.

Clear Browser Cache: Old data stored by your browser can sometimes interfere with video controls. Please clear your cache and cookies and try accessing the lesson again.

Check for Updates: Ensure your browser and device operating system are fully updated.

Regarding the AI Course Content:
We appreciate your candid feedback on the presentation style (male voice droning on without interesting pictures). We continuously review our content based on student feedback and will certainly pass this on to the curriculum team for the AI course.

We encourage you to give the next few lessons a try, as the style and complexity of the content often change significantly as you progress deeper into the course.

We hope these steps resolve your playback issue and that the subsequent lessons prove to be more engaging. Once you have had a chance to continue studying, we would be grateful if you would consider updating your rating based on your overall experience.

Please let us know if you have any further technical issues.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月9日

Hello Dee,

Thank you for providing your feedback, and we sincerely apologize for the highly frustrating experience you had while trying to unsubscribe. It is unacceptable that you encountered an online error and felt ignored after sending two emails to our support team, forcing you to lock your credit card.

We understand this issue made you feel unheard and led to a negative review.

We have investigated your concern and can confirm the following:

Technical Error: There was a temporary technical issue affecting the unsubscribe feature on our website, which caused the error you encountered. This issue has now been resolved.

Subscription Status: We confirm that your subscription has already been successfully cancelled.

Email Confirmation: Our support team processed your cancellation request from the ticket you raised and sent an email notification confirming the cancellation.

We deeply regret that the delay in our email response forced you to take drastic measures like locking your card.

We hope that knowing your subscription is cancelled and the technical issue is resolved provides you with some relief. If you are satisfied with the final resolution, we would be grateful if you would consider updating your rating.

Thank you once more for your patience.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月6日

That is truly inspiring feedback, Erica!

We are absolutely thrilled to hear that you have found our courses to be great, offering long, short, and micro options. It is fantastic that you have already completed three Professional Diplomas in Bookkeeping and Accounting, Social Media Marketing, and Make-Up Nails and Beauty!

Your description of the courses—focusing on detailed knowledge, structure, certified skills, career development, and learning—tells us we are meeting our goal.

Thank you so much for choosing Upskillist for your professional journey! We wish you continued success with all the skills you've gained.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月3日

That is fantastic to hear, Kirsten!

We are so pleased that everything is going great so far and that you really love doing your course with us.

Thank you very much for taking the time to share your positive feedback! We wish you continued success with your studies.

Regards,
The Upskillist Team

Upskillist からの回答

2025年12月3日

Dear Nthabiseng,

That is wonderful feedback!

We are absolutely delighted to hear that you recognize the importance of studying and that your experience with Upskillist is "so good" and "great."

Thank you so much for your kind words and for choosing us to be a part of your learning journey. We work hard to ensure the experience is enjoyable and valuable.

We wish you the very best as you continue your studies!

Regards,
The Upskillist Team

Upskillist からの回答

2025年11月17日

Hello Nkululeko,

Thank you so much for taking the time to share your fantastic feedback!

We are absolutely thrilled to hear that Upskillist has been a "game-changer" for you and that you are gaining practical, useful skills from our courses. It is incredibly rewarding for our entire team to know that our efforts to make the content clear, well-structured, and easy to follow are translating into a positive and effective learning experience for you.

We are genuinely grateful for your commitment to improving your knowledge and for being a dedicated member of the Upskillist community.

We wish you continued success in all your future learning endeavors!

Regards,
The Upskillist Team